Great place! Owner is pretty awesome guy. Every time i stop in its been awesome. Definitely keep…read morecoming back.

Called asking about availability of an item. Person said they had some of what I was looking for. I…read moresaid I was on my way, would stop in. I walked in found the items, store person said hello, just then another person walked in. He greeted her, asked how he could help her and proceeded to do so, completely ignoring me like I was invisible. Apparently doesn't need my business. I left, as I was walking out he turned attention to me asking if there was anything I wanted to see. (Really dude?) I simply said no, apparently I was invisible and left. Wow, just wow

Management is awesome, employees know their stuff. Service with a smile and fairness in the…read morebusiness.

Jason was the best very understanding person always ready to help when someone is in need the whole…read morecrew at this pawn shop is literally the best around there's no one that could even come close to them and the older man the owner also very good people. God bless them as they helped me when I needed it the most.

The best in town hands down. Honest team of guys and a lot of inventory. Leave all the guns for me.read more

Every experience I've had with Todd's has been awesome! It's always such a vibe when you walk in…read morewith great music playing and super friendly staff. They are down-to-earth folks who are clearly experts at pawn. Super fair, honest, and operating with integrity. Don't hesitate to swing by if you're nearby - you just might find some gems! Either way, you'll still leave happy!

Got two beautiful rings there. Amber is a great asset to the store. She had an abundance of…read morepatience, humor and knowledge. The store is clean, well-lit, and well-labeled. I did not feel uncomfortable for one moment. They no longer buy or sell firearms. I would definitely go back. The pricing is beyond fair and the quality is excellent.

I went in today to get a loan for my game. Fell on some ice and broke my game. I'm a regular…read morecustomer in that store. No help at all

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

Very professional and kind. I always feel confident with their appraisal and cash offer. Highly…read morerecommended!

I love the vibe of this place, everyone was super friendly. We purchased two beautiful piece of…read morejewelry. The items were priced a bit high but their was space for negotiation. Thank you guys for the full Chicago experience.

one of the guys forgot his name was rude, I was already gonna purchase something and made a rude…read morecomment that I should buy something and not look around . won't be coming back at all

I just want to give it up to E. Soza at Pawn America East Madison. Awesome job. Showed excellent…read moreeffort and willingness to assist, great initiative, polite, professional and respectful. Catches on Quickly. Keep it up Yung Boi! I'm truly impressed. Ms. B

I recently visited this location to sell a few personal items and was incredibly disappointed by…read morethe lack of professionalism and expertise. First, the associate was unable to properly locate the silver hallmarks on my necklace, incorrectly claiming it was fake until I had to physically point out the stamp myself. This was dismissed with a laugh, which immediately raised red flags about their staff training. The situation worsened when I presented a beautiful, vintage Victorian-style sterling silver ladle. Despite clear sterling markings, the associate again claimed the item was counterfeit. Furthermore, the staff demonstrated a concerning lack of accuracy regarding basic measurements; two different employees provided conflicting weights in grams after keeping the item out of my sight for a period of time. Frustrated by the incompetence, I took the ladle to an independent buyer and antique collector who immediately verified its authenticity and purchased it for $215--proving it held significant value well beyond its mere scrap weight. Pawn America completely misjudged high-quality, authentic precious metals and antiques. I highly recommend taking your valuables elsewhere to someone who actually knows how to test and evaluate jewelry and silver.