I found him! This is the gentleman who replaced batteries and repaired watches in a kiosk at Golf…read moreMill Mall in Niles. I would get my watch batteries replaced only by him because he used quality batteries, and not the cheap ones made in China. I was down to my last functioning watch when I found one of the reviewers here explaining who he was. He replaced 2 of my watch batteries for the same price as in the past. This is his own space and works here with his family. He also has some lovely and unique pieces of jewelry. I am so glad to have once again found this reliable business!

Great addition to the area . Glad to see he relocated to this location. He has done excellent work…read moreon my watches in the past. Bracelet sizing , replaced a cracked crystal and of course battery replacement. Always happy with the results .

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

i dropped off two pieces of jewely and was told they would call me with an estimate. That was 3…read morewks ago and now no one is answering their phone and shop is never open. I've left messages on their website and every where else I could think of and nothing.

This store is a true gem and a real North Shore classic (serving the area for over 50 years)…read more First off - Mr. Cullen is great. The store has a personality, its pretty quirky and I'd say (after working there for several years) that a sitcom based on this place just might work. (Oh the stories). They are genuine and honest folks who enjoy what they do and treasure the relationships that have been built over time and generations. I think the store is worth a look, as the Cullen's various interests and travels have brought some interesting pieces into the store. And there is definitely a mesmerizing collection of estate and antique jewelry (always my favorites). Oh and important to mention --- the store does not jack up prices like the chains do. The markup is minimum which means the customers are getting the most for their money. Any questions - feel free to ask! P.S. They do custom work, repairs, special orders, bridesmaid and groomsman gifts, great selection of charms, giftware, sterling and plate frames, clocks, and on and on. Check it out if your ever in the area! (Accessible by Pace and the UP North Metra!) P.P.S. And yes, as stated in the first paragraph - I did work here for some time.

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

After spending thousands(14K) of dollars here and being a loyal customer , I asked Jackie to fix a…read moregold bracelet of mine. She fixed the busted clasp and charged me $75 for which I was fine with. I picked the bracelet up and the next day the bracelet broke falling off me and I could not find it. I came back to the store and she told me that it was not her fault since the bracelet could had broken in another place. I send fine could you just at least refund the $75 I was not asking her to even replace the bracelet and she said no and got very nasty with me. I will NEVER go back there. I also live in the city and since she would not return my calls I had to drive out there to talk to her. She is a horrible business person and I will never but anything from her again.

I wore my watch with a dead battery for week hoping I would be able to get it fixed when I passed…read moreby a reputable jewelry shopping. Unfortunately, there's not much time for shopping in my life, although I did happen to make a stop at my beloved dollar store* to gather some goodies before hopping on a flight to Florida. And that's where I noticed Jacquelie's of Northbrook. Hooray- a jewelry store! My first instinct was to check the Yelp reviews...duh. When I noticed they didn't have any I was a bit worried about leaving my nicest watch there, but figured it was worth stopping in. As soon as I walked in I received lots of attention even when they realized I was there JUST for a watch battery. I was still a bit worried about leaving my watch there, but decided it was probably OK since a) they mentioned they'd been in business 35 years b) had a lovely selection of jewelry & c) the rent next to sunset foods has to be somewhat high so they must do A-OK selling jewelry They gave me a receipt (complete with a pic of my watch) and told me they'd be in touch in about a week. They did mention there could be a slight delay due to the holidays. When I didn't hear from them for a week I called them myself and got VM. Jacqueline herself returned my call and let me know they were taking vacation for the holidays. As soon as they opened their doors after the holidays I got a call that my watch was ready. I picked it up the very next day and it was ticking away! Hopefully the next time I stop in here is for a bit of jewelry shopping. They have a nice selection at different price points. And I also recommend if you need a new watch battery! * http://www.yelp.com/biz/dollar-tree-northbrook?hrid=mqNRZf8v4YDMXyqw3Kvr6w

I'm thrilled with the service we got at Daniel's Jewelry. We needed to get a few pieces appraised…read more They do a fair amount of appraisals so were told it would take a week when we dropped everything off. To be sure they protect your valuables. they photograph everything when you drop it off and give you a receipt for your items. You must bring these papers back with you when you come to pick them up. They won't release them unless you have these papers to ensure no one else takes your things. I think that's a great idea. We made an appointment for a week after we dropped our items off and arrived to get them right on time. We were greeted immediately and they brought out the jewelry. They take the time to go through what they found, item by item. They also clean your jewelry and tighten any stones. I highly recommend Daniel's for any appraisals, cleanings, and repairs. We didn't buy anything while we were there - they have a great selection and I understand they also make custom jewelry.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

Mark made our custom wedding bands on short notice and he did a beautiful job!! He has been in the…read morebusiness for a long time and is truly an expert. 1000% would recommend to anyone

I finally took my Engagement ring to get resized and Mark did a fantastic job, you could not tell…read morethe ring had been touched!! He really knows his stuff. I prefer a smaller jeweler who can give you personal attention. I highly recommend this shop.