I loved Shelle Jewelers, Manny was like family. I trusted everyone. I had my eye on a Bertolucci…read morewatch & it was expensive, just under $2k. I offered to trade some of my estate watches towards the purchase & Manny offered to take a look. I traded a men's vintage *Tag Heuer* and a *Vintage Tiffany Rolex* Sub Mariner. I added some cash into the deal. I collected vintage from estate sales inexpensively, but was totally naive as to their value. The Rolex alone had value perhaps twice the Bertolucci. It must've been clear to jewelers. I see the rate Tiffany Rolex seeking for stunning prices. I was and am still stunned Manny would take advantage of me and the family. He literally stole from me in that exchange. The Bertolucci isn't worth $1k today. When Shelle jewelers is mentioned, this story is told. Shame on Manny & son.

Aside from a few repairs, I have had Shelle Jewelers custom make two pieces for me; I couldn't have…read morebeen happier. Exemplary work. The craftsmanship was excellent. I had worked with Abra and she made two of my visions come to fruition. Love this store.

After getting our appraisals and getting our jewelry back, the watch they appraised and cleaned was…read morerunning very slow. It was not that way when I dropped it off for appraisal. We paid $50 extra to have the watch cleaned, so assumed they were cleaning the entire watch. When I called to ask if they could take a look at and fix the watch, they told me to bring it in and they would quote me for the fix. I pushed back and they said this happens sometimes - a watch will be cleaned and coincidentally will develop an unrelated problem. That's when I asked if something could have happened when they cleaned the watch. I was told they only cleaned the band and not the watch itself. This was not what was explained when I agreed to the cleaning. Simply stated, they asked if I wanted the watched cleaned for another $50. I think they probably meant the band but that wasn't how it was proposed to me. The quote was $275 to fix it, I find it is very odd that you drop off a perfectly working watch for appraisal and the timing mechanism develops a problem while just sitting there. I don't understanding but will give Daniel's the benefit of the doubt and agree it must have just been bad timing. I'm still happy with Daniel's Jewelry overall but have to knock off one star for the confusion around the appraisal followed by the repair.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

While I was going through my dad's "treasures" after he passed away, I found an old Tudor watch…read morethat had apparently been given to him by my grandfather. It was his 25th anniversary gift from the company he worked for. I decided to bring it into Lambrecht's to have them estimate what it would cost to have it repaired. After a day or two, I received a phone call from them and was told that unfortunately, their watchmaker had determined that it needed a part that was no longer available. When I came in to pick up the watch, I discovered that they had cleaned and polished it, repaired the band, and put it in a presentation box for me to have as a keepsake-- all at no charge. I was very impressed with this kind gesture and I ended up coming back to buy a new watch from them. Lambrecht's is a great family-owned business.

really nice people, did a great job repairing my Casio watchband. I really enjoy stores like theirs…read morewith family tradition because of great customer service. I will be back.

I LOVE my new earrings! I have worn the same pretty earrings for 10 years, never wanted to change…read more Then - my husband got me some gorgeous diamond studs (with help from Lesley!) and I am obsessed. I get so many compliments and never want to take them off! Will only be buying from here from now on!

I highly recommend Smart Jewelers for fine jewelry care and service! My engagement ring was…read moreexpertly resized and cleaned. I purchased a beautiful bracelet from them as well. Most importantly, the staff has been understanding and accommodating. I needed to cancel an order and they were gracious and understanding. They are a wonderful local business that cares about their customers.

This store was originally in the Lincolnwood Mall unfortunately it has closed great guys to buy…read moreyour jewelry from or get a battery replacement they do it on the spot while you wait which is awesome. I found them it a little strip mall on the corner of oakton & Milwaukee im glad they opened a new store still great service same guys it's away good to see familiar faces who are the owners.

Amazing service and beautiful jewelry! The staff were friendly, honest, and helped me find exactly…read morewhat I wanted. Great quality and fair prices -- highly recommend!

Love this wonderful store and the people working here!!! Claudia is very knowledgeable and she will…read moreguide you and let you know what works and what doesn't. The service here is very warm and personal, all they want is to make you happy. They also carry a variety of styles from contemporary to classic, every time I go in I end up getting something or adding it to my wish list. Overall very happy and so glad I chose this place for my engagement ring. I still catch myself staring at it and get lost in the sparkle.

I love Raphael Jewelers and here is why. The owners are great, so helpful…read more They always go out of their way to find exactly what you are looking for. They will remember you when you go the second time. If you need a gift for any occasion, you will find it with Claudine's help.

Took in an old necklace, and wanted it to be shortened, in a very deliberate way. I was shocked to…read moresee how great it looked, all shined up, and the work was exactly as I wanted. I love it again.

I made an appointment today to get an estimate for some gold that I would like to sell. I waited…read morefifteen minutes past my scheduled appointment with no one showing up to do the estimate and no explanation. This store advertises that they buy gold jewelry. Why solicit this business if you're not interested enough to show up for an appointment. It was a waste of my time and disrespectful.

Their customer service is the best! I love that this is a…read morefamily owned jewelry store, that has great customer service a great selection of rings necklaces and earrings. The store is clean and inviting. I worked with Jordan.

I stopped in to see if someone could check my ring. It seemed like a stone had shifted because the…read morerefraction was different. A woman cleaned it and said there was some crud stuck in there but nothing was loose or looked like it needed attention. She wouldn't let me pay her anything for the cleaning or her time. I wasn't looking for something for nothing but it totally made my day. Excellent neighborhood customer service!