I brought in three watches to Russ for repair/service. On one, I was looking for a band. We looked thru the book Russ had and he turned to me and advised me to find a band on some site that would cost me less money than buying it from his sources. The other watch needed a battery change. They changed it, made the watch water resistant and polished/refreshed it at no charge. The other watch needed a band removed. Point being, I found Russ to be an honest, upfront individual, who is passionate about his profession and watch collecting in general. He appreciates these little things we put on our wrists and I believe he has the customer's best intentions at heart. read more

I brought in a Breitling watch that I could change day and date. After a few days in the shop it was like brand new. I highly recommend this shop. It's not a jewelry store but a watch repair. That's all they do! So, if you want your fine watch to be fixed right go there. The change batteries too! read more

In and out service. Helped size my watch in less than 5 mins and were super friendly. Will definitely be coming back for my next watch!

I brought in two watches to be sized. I asked him how much it would be to size them and he said $15-$20 per watch. When he finished he said it was $50. I challenged him and he reduced it to $40. When I got it home one watch had a link that was not connected correctly. I brought it back. He fixed the link but when I got back to the car it was too loose. He said he made it larger when he fixed it. He did then adjust it smaller, but it still didn't fit quite right and it was possible to get a more precise fit if he was willing to take the time. Very brusk. read more

This place is great. Took my Rolex in to have the band adjusted, no issue. The adjustment was made while I waited, made sure the fit was perfect! I am returning to have another Rolex band changed. Friendly, helpful people. Wouldn't hesitate to have any of my watches serviced here. read more

Quality work. Explained what was broken and how it was fixed. Good to have an expert watchmaker in the area.

Horrible experience. Brought in a Patek for a new band. He didn't have the right size and ordered one. He ordered the wrong size and then yelled (!) at me when I wanted him to reorder the correct band or refund. He basically kicked me out. I then wrote a review on google and he called and threatened to physically hurt me as well as write bad reviews for my business. I've sold that business and this review is factual and deserved. RK should be avoided as RK is a bully. Oh I should mention he then had another watch shop review my business negatively. How bizarre and petty. Karma is yours. If you ever threaten me again I will call the police. You can no longer bully and threaten me. 6-5-25 Replying to the business owner and his strange comment. I see all your reviews RK including all the negatives you left your competitors, including MG. All my reviews are truthful and yes I own more than 1 Patek. SHOULD YOU EVER THREATEN ME AGAIN I'll have the Northbrook Police at your door. read more

Russ is an incredibly nice guy. He helped with providing a battery and size the watch in a matter of minutes. He was very affordable and I highly recommend using his services. read more

RK Watch Service - Watch Repair Near Me - Northbrook, Illinois

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Took my watch to a couple of different places and they weren't able to fix it. Brought my watch to RK and he was able to fix it! Great service at a fair price. Thank you RK! read more

Right when I walked in an asked how much it would be and she didn't respond. I asked for one link to be removed and then she charged $25 for it. I've never been charged that much for one link before. Never gonna be back. read more

You can go to chance your $20 watches battery for $25 dollars -starts from $25- UPDATE!!!!!!! I initially left a review based on the pricing information I received over the phone. Shortly after posting, the business called me back and, in an aggressive tone, repeatedly asked me to delete my review without allowing me to explain my side or concerns. I did not visit the store physically, but as a potential customer asking for a price quote, I believe I have every right to share my experience. I found the price to be unusually high for basic battery replacement, especially when the cost of service exceeds the value of the watch itself. I'm updating my review to reflect not just the pricing, but also the unprofessional and pressuring nature of the phone call I received afterwards. That kind of response only reinforces my decision not to do business here. And I don't suggest to anyone. read more

Took my Rolex for service. Price was fair and the owner was honest. I wanted to switch some parts out and he advised me to keep the original, he didn't try to upsell me to make a bigger profit. He made sure it was running correctly, cleaned it up and changed all the gaskets to make sure it waterproof. It was done in about a week! Super happy with everything, thank you guys so much. read more

Got my watch sized and it was super quick and also affordable! Highly recommend, especially if in a time crunch.

I took in a valuable old watch that needed a broken mainspring replaced. Rostislav recognized immediately what the watch was, and was very enthusiastic about working on it. I immediately felt like my watch was in good knowledgeable hands. He sourced the proper parts, and did a full rebuild for a very reasonable fee. The watch is working flawlessly, I couldn't be more pleased with how the work was done. read more

Very smooth conversation and the cleanest work. Gentle hands and perfect craftsmanship. Highly recommend.

Bought my brother's movado watch in to have the crown fixed. They were very professional and prices were reasonable. Def will come back if I have any watch issues in the future. read more

This is a good watchmaker. Seemingly routine, the uncommon Rechargeable Seiko battery in my solar watch was ordered and replaced within 24 hrs. Excellent service. read more

My Rolex Datejust needed a new main spring and tune-up. Russ was able to get the part ordered and fixed in four days. Thanks for the speedy service! read more

RK Watch Service - Rolex Datejust - Watch Repair Near Me - Northbrook, Illinois

A few weeks go I was desperate to have my Breitling Automatic Shark Chronograph repaired and serviced. The top pusher had fallen off and got lost. My watch is a fine Swiss Made Watch from the 1990s. I knew parts would be hard to find for it and it might not be worth it to get it fixed. I first went to the watchmaker who used to work on my watches- I have mainly Breitlings, Omegas, Tudors and Rolexes. I had known this person for years, but he did not want to put in the effort to fix my Breitling. I next went to a Breitling authorized dealer. They wanted me to pay a deposit and they were not even going to touch my watch. They were going to ship it off- probably to Switzerland. They said it would take MONTHS to repair. I really wanted my Breitling fixed. It holds not only monetary value, but also personal value. I researched different watch repair shops in the Chicago area. The one place that stuck out above the others was: RK Watch Services in Northbrook. I visited the shop, brought my watch in and talked with the owner. I could see that he was working away on a number of luxury Swiss watches. We talked and he examined my watch. While other places turned me away, RK Watch accepted the job to rebuild and service my watch. What can I say? They did an amazing job! They ordered the parts necessary and restored my watch in weeks- not months! The price was reasonable and very fair. The service was excellent. I'll try to post a few pics of my Breitling with this review. I now have a new place to take all my watches when they need service or repairs. What started out as a depressing endeavor, ended up turning into a fortunate discovery. Thank you RK Watch Services! If you are a watch collector or enthusiast or you just own a decent higher end watches be they Swiss or German; with ETA or in-house movements- you need to look no further than RK for quality service. I'm very happy to have my watch home again. read more

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Russ is a great Guy! I brought a watch in because the crystal was getting moisture inside! Turned out the seals were bad and also the mechanism needed cleaning! my watch turned out great!! I highly recommend this place !! read more

RK Watch Service - Mazzuoli new seal and movement eta cleaning - Watch Repair Near Me - Northbrook, Illinois

I love this company. It is a small one man operation, but because of that you get the owner doing all the work. Just like any perfectionist he wont let anyone else do the work and so he has refused to hire people over the years and as a result you may have kill people to get into the store, but once your in, (THAN YOUR IN, BUDDY). If your nice to him, he will even do work on a cheap watch (like my son's starter watch) and give it the same treatment as those overpriced Rolexes sitting in his repair machines. Anyways he was super nice when he fixed my 49 year old vintage Bucherer (he even taught me how to pronounce the stupid name) and we figured out that Cartier copied it as their design for their Tank watch. read more

RK Watch Service - Watch Repair Near Me - Northbrook, Illinois

I have taken four watches to him for servicing, had him replace numerous batteries and watch bands for me, he did a great job on everything. I strongly recommend him. read more

The service is wonderful! I have visited this shop multiple times every time with different timepiece. Every time, the employees were able to identify the problem very quickly and fixed my watch in a very fast period of time. I highly recommend you to use this service for your next watch repairs! read more

The best watch repair shop in Chicago. Excellent service. The staff is friendly and helpful.

Rostislav is a master of his trade and because of him, all of my watches run and look incredible. Prices are fair for overhauls and band/battery work is done while you wait. He also pressure tested/waterproofed a vintage Omega Seamaster I have and I no longer need to worry about getting it wet. His deep knowledge of watch repair and watch making is impressive and I know when I bring something in for him to fix, it will be in good hands. His shop is a little hard to get to (need to park in the back off of a side street) but it's worth it. read more

Russ, You offered to fix or refund my money. Not only did you do neither, but you kept my watch on top of it. You should be ashamed of yourself, you call yourself a businessman. LOL! read more

Russ is the bomb! Friendly, expert watchsmith that works on watches across the gamut of price ranges. I came in with an uncommon watch and some atypical requirements. He got the job done in record time and even shared some watchmaking skills along the way. Highly recommended for all of your watchmaking needs. read more

Great experience at RK Watch services in May. Brought my 1947 omega watch in to be serviced and learn more about it. The watch belonged to my grandfather and holds a lot of sentimental value. Russ took great care of me and my watch from the moment I dropped it off. Russ quoted me 3 weeks to complete the work and finished it in 2. While it was not cheap, the work was high quality and a quality watch master is hard to find. When I came to pick up my watch you could tell that Russ genuinely enjoyed working on it. I will not hesitate to come back to RK watch again in the future. read more

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If i could give 10 stars I would. If you want a factory approach to fixing your watch, send it off to the manufacturer for a cleaning, pay a ridiculous amount of money and wait 6 weeks to 3 months, if you are lucky to get it back. If you want a TRUE MASTER who is affordable, excellent at his craft, with 30 years (more Russ?) at the "bench" repairing the finest timepieces on the North Shore, than RK and "Russ" is your guy. Great service, excellent pricing, very knowledgeable. I have taken Rolex (3) , Panerai and the wifes Cartier and even an Automatic Luminox P-58 in recently. All returned spotless in fine working order as always. I have done 3 rounds of repairs with the "mad genius" Russian and never been disappointed. I wear one watch every day and know that I need to get it in for regular (2-4) year - ok 3 years and it will run fine. Mine does! Your quality watches need a quality repair master. Russ is the guy!!!! Also for some of his best watch value treasures for sale check out. www.hard2fynd.com Enjoy the best! read more

RK Watch Service - The Watch Russ maintains for me - Watch Repair Near Me - Northbrook, Illinois

Just picked up my vintage Omega automatic watch (with bumper movement) RK did a masterful job with the repair. In addition to a repair of the movement, the case needed some repair. He worked with a jeweler to repair the case which enabled to the automatic movement to operate correctly. Thanks RK for a great job on this family heirloom. read more

This is a great watch repair shop. My mom goes here for all of her watch needs, including battery replacements, watch cleaning and polishing, and everything else! I came in here with her because I needed an extra hole added to a band and he did it with no problem and it looks great. We love supporting family businesses! read more

Quick stop! Had replaced the battery but couldn't get the back on. It was pressurized and I couldn't put it on myself. $5.00 only as I already had put battery in. THANKS Russ! read more

I have not ever experienced a service as a jeweler or watch repair that fixed it on the spot! Russ was responsive and efficient in repairing my band on my Movado watch...which I am very sentimental about. Thanks for being local and staying in business for all! Thanks again. read more

RK Watch Service - Woo! - Watch Repair Near Me - Northbrook, Illinois

Russ did an amazing job tuning up my wife's Michelle watches with new batteries, at half the cost I paid at a nearby shop, whose batteries only lasted 4 months! He cleaned & polished them to like new condition too! Now my go to guy for my mechanical collection too. He can do it all. Fair prices. read more

Walked into this shop for a minor watch repair with my 70 year old grandma. The first thing I noticed was the immediate thick scent of cigarettes. The owner was sitting on the chair speaking on the phone in Russian. Unfortunately he decided to start insulting myself and my grandma to whoever he was on the phone with not realizing we both speak Russian. He said " look at this idiot and his f*cken hat" and continued to go on. I confronted him in Russian and asked what he meant by that. He started apologizing and gaslighting me saying I misheard and did not understand. Sir, you operate a business in Northbrook, there are many Russian/Ukrainian speakers. How dumb are you to talk sh*t about your customer on the phone in front of him? I asked him again exactly what he said, his eyes are bloodshot and his hands are shaking, a few indicators of an alcoholic. Absolutely terrible experience, owner got caught talking trash about his customer in russian and didnt realize I spoke russian. Wild interaction, Aleksander fix your attitude, terrible person, suggest all Russians or Ukrainians seek other watch repair options. read more

They did a great job on my watch. They recommended a minor repair that I hadn't noticed and also polished my watch before I came to pick it up. read more

Good quality of work, quick turnaround, knowledgeable and professional, reasonable price. That's really all I can ask for when I need a service like this. read more

Good service and very fast!!! I need a watch band adjustment. I brought 2 watches and in 15-20 min they were ready. Thanks!!!

It's terrific to have a professional watch repair store available. I understand that jewelry stores send their repairs here. He is that good. Terrific work. Reasonable and fast. Highly recommended! Use him. Thanks read more

Russ is fantastic at his craft and an overall great guy. He is extremely trustworthy and knowledgeable when it comes to watches, especially high-end watches. He will give you his honest opinion about what your watch needs. Whenever he works on a watch for me, it comes back looking and working better than ever! It's not worth the risk going somewhere else and getting your watch damaged... read more