My husband and I stopped in Persin and Robbin Jewelers to look at ladies watches. It was my first…read moretime here and I had a wonderful experience! Kirsten helped us pick out a gorgeous Tudor watch and diamond stud earrings. I enjoyed a cappuccino at the bar and everyone working was very friendly. I also love how bright and crisp the inside of the store is. Highly recommend stopping here for beautiful, quality jewelry and exceptional customer service!

After lunch, my friend and I decided to come check out some watches. The location is a stand alone…read moreand easy to get to. You are greeting by a security officer and he was really friendly. We were greeting by a nice lady and offered us a drink while we shopped. I got sparkling water and my buddy got a coffee. They only sell 2 watch brands here: Tudor and Rolex. We quickly looked at the Tudor area but the sales staff was busy so we headed over to the Rolex area. We were helped immediately from a sales staff member and we were shown a couple watches. We asked what they had in stock and they only had a few lady pieces and had 1 DateJust in stock which is what I was looking for but it was the Bright Blue and I really want the Mint Green. Do I just get it or get what I want? I decided to get and wait for exactly what I want. It was so hard to pass up but don't just settle. We made our way to the Tudor area and I looked at the Black Bay Chrono which was impressive. After trying this on and feeling the watch, I have quickly added to my list of a future watch to purchase. I love the fact the staff is nice and answered all of our questions. They were not trying us to convince us to make a purchase. Even when I was waffling on the DateJust, the sales person agreed, get what you want and don't settle. I'll stop buy to check on their stock. And when I want to buy the Tudor, I'll come visit to make a purchase.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

Had the most amazing experience with this place. My boyfriend.. or should I say 'now fiancé', went…read moreto Marius with some ideas of what he wanted for my engagement ring and was able to create a customized GORGEOUS ring that I could not be more pleased with. I have received so many compliments about how unique the ring is and it truly is the most beautiful ring I have ever seen. Everything about this place is incredible, from their selections, customer service, and their ability to make your vision come to life. I would highly recommend going to Marius and the team for any future jewelry needs! Thank you Keswick Jewelers!!!

They did a wonderful job on repairing my husband's watch which used to be his grandfather's. My…read morehusband is in his mid-70's now, so you can imagine how old the watch is. People there were all so nice too!

This is the best place for watch repairs. They do effective repairs for a fair price, all in a…read morequick timeframe. Excellent customer service as well. Good people conducting good business. Lifelong customer

The people that own the business are the best. Very friendly and do a great job. Thank you for the…read moreexcellent service.

Wonderful service! The pin on my very old Movado watch recently came out. Prior to this time, I…read morehad it fixed a few weeks ago, at another local jeweler. I was frustrated it lasted only a few weeks, so I thought I would try another jeweler. I was immediately greeted when I walked in. My watch fixed within 5 minutes and I was not charged for the service. This kind gesture was a surprise, but greatly appreciated. While my watch was being repaired I had the opportunity to browse and the jewelry was beautiful. I will definately return to Flaherty!

Very nice and friendly staff. Many unique jewelry pieces. We were only there to change a couple…read morewatch batteries. Unlike other places that price differently based on brand, Flaherty did not and I really appreciated that. We were in and out within 10 mins. Would highly recommend!

I had gone to Timothy Grant Jewelry to see if they could help me replace a battery for and…read moreinexpensive watch. Other jewelers had said it wasn't worth it and to just purchase a new one. The personnel at Timothy Grant were courteous, professional and considerate. They took the time to examine my watch and determined it not only needed a new battery but a bit of internal cleaning - which they did for free! It's difficult to find such good service nowadays, isn't it? I highly recommend Timothy Grant not only for their battery replacement but for their gorgeous jewelry selections.

A little more than a week ago, I stopped into both of the Timothy Grant Jewelry stores and am…read morecontinually blown away by their kindness and helpfulness. Always there to serve along with suggesting great ideas you may not have thought of, I'm really happy to have found a wonderful place where I feel comfortable after nearly two and a half decades going elsewhere. I hope these stores continue to thrive as I don't know what i'd do without their expertise and workmanship.

I honestly wish I can give more than 5 stars. In short, my now fiancé and I are extremely lucky…read morethat we were referred by a friend and met an incredible jeweler like Jon. He is absolutely talented, trustworthy, honest, and super passionate about his field of knowledge and work. We walked in not knowing so much about the whole engagement ring selection process, but he made us feel very comfortable upon arrival and kindly gave us the much needed informative session before we started looking at any specific pieces and discuss wants & needs. Jon was able to give us a step-by-step guide through the whole process. He did not ever push us to make any decisions (you can't find this with other jewelers) and gave us plenty of time to think through and genuinely wanted us to make the decisions that was best for us. He kept in good communication through everything and never missed a single detail. He was able to always answer my questions and reassure my worries and made sure we were comfortable and confident in our final choice of diamond and setting. We truly thank him for all the effort and work that he has helped us in creating our memorable piece and valuable experiences. We cannot be more happy for the outcome and are absolutely in LOVE with everything that we worked on with Jon thus far! (Plenty more in future including our wedding bands) I would (and have) HIGHLY HIGHLY RECOMMEND! *picture doesn't ever do it justice, but it it looks this great in picture, Enough said :) *

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

After researching/deciding on a timepiece and then phone calling various locations to do business…read morewith; I decided on the C.D. Peacock of Woodfield. (Previously a year back, they pressure tested my other time-piece the same day and I was so happy with their service). Positive experience. My story: I walk in and I am warmly greeted by the staff. Colin, who became my representative- listened to my preferences, was knowledgeable with recommendations, and very patient. They did not have the item I wanted in stock. Colin went above and beyond to take my information, and ultimately contacted me when it was in. The process in purchasing felt like I was a million dollars. Colin walked me through it. I work hard and earn my money, as the it commemorates an achievement/occasion, and they really understand it here. I received superior, world-class treatment. You cannot go wrong with any of the staff there, but Colin is my go-to. Thank you Colin. Part Two- I came back a different day to resize my watch. The watchmaker, Sascha listened to my preferences about the fit on my wrist, then gave perfect recommendations. Very knowledgeable and attentive to my concerns. He handled my timepiece with care. How he held my watch (making sure not to scratch the inner parts) was a tell on how detailed they are here versus an inferior jeweler. Just awesome. The combination of great staff and knowing that I have a reliable place to service my investments and future purchases, makes me feel secure. When purchasing luxury, you are buying the dealer- and not just the item.

I love my ring!!! My fiancé picked/designed it with the help of Evelyn from CD Peacock. She did an…read moreamazing job and I love that I could see the process all the way through with the extra stuff they give! It's so beautiful and I've had it for about 10 months and it still looks just as brilliant as the first day! Thanks, Evelyn!

I was referred to Soni Time after initially going to two other stores in Arlington Heights with no…read moreluck. I wanted to get extra links added my mothers vintage seiko watch so I could wear it. Seiko did not have links available to match because it was too old. They were able to add similar links to my watch from a watch they had in store. Very reasonable and very quick turnaround. Happy with results.

Very knowledgeable people there. Fantastic work with old time pieces and fairly reasonable too…read more Call ahead.

I brought in 2 very delicate pieces of jewelry which needed repairs this past Saturday afternoon…read more One piece is a 10K gold antique Virgin Mary charm that I wore daily since 2012 and another piece is a tiny pearl earring that needed to be glued back to its post again. Both items were finished and in restored beautiful condition by Tuesday afternoon. Very pleased with the services I received These people can sodder back gold and take care of delicate antique jewelry.

I had my watch batteries replaced here for the first time ever! (I used to go to their Woodfield…read morelocation, but unfortunately, that location closed during or shortly after the COVID Pandemic.) Luckily, my new job is located just 15 minutes from this location and I was able come here during my late lunch hour and have them replace the batteries in my Rado Diastar Chronograph Watch and Philip Stein Chronograph Teslar Watch! What was great was that the Lifetime Batteries I bought for them from the Woodfield shop were still valid and so I was able to get them replaced for free without having to start over again! Very honorable business! I do plan on bringing my other watches in my 40-50-watch collection, even if I have to make the shlep up to Vernon Hills -- it is well worth it! This location is in a great mall, with a lot of great stores and restaurants all around it to tide me over while I wait for them to work on my watches. (For this visit, it only took 30 minutes for the awesome lady who helped me out, to replace the batteries.) Also: The Lifetime Battery deal they have is a great deal; glad I don't have to pay for a new battery every time it dies -- such a great value!