Best place to go for any repairs. Quick, fair, and reasonable. Eric is both knowledgeable and…read morepersonable. He's honest in the fact that he can or can't fix your problem. Moreover, he will tell you if it's worth fixing or if you should invest in a new piece of equipment. This service far exceeds all the big box, advertised services you see advertised. No doubt, this is the place to go. He might not do business out of the most luxurious building, but the service is top shelf in every way.

From the owner: Sales, Service, Custom PCs…read more Custom PCs Laptops - Monitors - Cables Repair - Upgrades Networking

Purchased some expensive replacement toner for our Cannon copier in November. Ending up ruining our…read moreCopier. They claim they received a "bad" batch! Been waiting for a replacement for 4 MONTHS! I have to keep calling them week after week...Customer Service is TERRIBLE! Thank goodness Cannon replaced their product for free. This should have been replaced by now...what a scam! Will not be purchasing in the future! Napleton Mazda Dealership

Mcdermott PC is truly better than any tech place in town, the prices are fair, the service is…read moreundeniably great, and the friendly owner Peter knows more about technology than I may ever know in my lifetime. I would highly recommend people to this establishment for almost anything. Mcdermott PC covers such a wide variety of parts and services, he's bound to have what you need. Plus, he offers a free basic computer diagnostic if you're having computer troubles.

They took my $50 down payment and kept it. I did NOT get the couch. It was never loaded to be…read moredelivered. But I got charged the restocking fee for absolutely no reason. I had called and said I lost my job and cancel the shipping. They informed me I lost the money due to restocking. The guy at counter said it's in the paperwork. It's only $50 but still. That's stealing.

purchased a dishwasher, paid same as cash! They gave me a dishwasher WITH food in it and a missing…read morepiece. Waited over the weekend for the piece. Then found out it wasn't work right, they came checked it said I had it on the wrong setting...hour later they came to pick it up cuz it was not working like I said. They said 2-3days I waited 5 days i called they kept telling me they'd call me back...no call backs! Almost 2wks of calling they tell me in a Friday that they would drop it off on Monday bet 12-2 waited....called and asked, they said they'd call me back in 10mins, 3hrs later I call back talk to a different person and he said Tuesday 12-2 waited AGAIN! called and the store mgr was EXTREMELY rude! Would NOT let me explain my issue, hung up on me 3x, had me on speaker laughing at me, telling me her personal issues (which I politely told her I was sorry but her personal issues are not my problem) ,refused to give me her name, tried giving me a fake corporate number. called the Racine store and they were going back and forth. The store mgr lied saying I was cussing at her which I don't cuss! I told her I was recording and have proof I was being calm. Racine told me to call back to get a refund...I call back she hangs up on me, call Racine back and they had her call me back. She literally had me on speaker tell me to give her my card number over the phone! I refuse! she hung up on me! Had a police officer meet me there which she lied to them saying I said I called the mother f'ing police on her...never seen this chick before! Lied saying I made multiple payments over the phone which I showed the officer I made one payment only in person! They told the officer they refuse me in their store and that I had to call for a refund! So I have to wait for corporate to call me back to get a refund! Will NEVER go to get it now! This mgr was EXTREMELY unprofessional and very rude!

I have purchased two computers from Waukegan Computer. Both times the encounter was great. The…read morestaff is professional, experinced, friendly, and extremely helpful. They listened to my needs and made sure I received the right computers. It feels so good to buy equipment that is recycled. And, when I had a small problem setting the computer up, they went above and beyond to help me get it functioning. I will never go anywhere else to purchase computers or peripherals. Thanks to all the staff.

I purchased an item through one of Waukegan Computer LLC's eBay stores ('Off-LeaseDeals'). After my…read moreoffer was accepted, the order was cancelled, and I was later told the item had been sold in their store instead. This was frustrating and left me without the product. I would advise caution when buying from their online stores as orders may be cancelled if the item is sold elsewhere.