Bought am electric range from here. Good enough price if it worked as it should…read more Difficult to contact owner. So far, impossible to make this unit operational. Warranty service being unavailable is main concern. Would happily change rating if the appliance can be made to operate as designed.

I've called for service on my dryer at least 3 different times. each time they died the problem…read more They are polite people and fast workers. Their prices are the best I've come across in the city. I give the 5 stars. I will continue to use their services. I would recommend them to everyone I know who needs services on their appliances. Tammie R

The staff here is amazing. They went above and beyond to help me get what I needed and in a timely…read moremanner. I appreciate Keith, Lydellia and Moe. My daughter loves her bed set.

You are better off starting your hard earned money on fire then you are to make a purchase here. My…read moreexperience was nothing short of angering and disheartening. This furniture is one step above cardboard... I'm pretty sure the bed will be breaking within the first week two if the glue is good. I wouldn't wish this product on anyone.... The customer service is terrible. Mattress was bad from the second I took it out of the package. The company's response is no returns you have to deal with the manufacturer yourself to get it resolved. They shorted me part of my order and then lied to my face when I came in the store. I can go on and on. Take my advise if you buy from here you are throwing your money out the window. If I could give negative stars I would.

The service I got at the Racine Home Depot was exceptional! I was buying a butcher block counter…read moretop that was on clearance. I had already paid and the employee Ben B. Noticed the one I had picked out had some damage. Ben wanting to make sure I was completely happy took me back to the service desk where who I assume was an assistant manager Josiah who was on his way out the door, delayed going home to make sure everything was good with my purchase. Josiah got the manager Hussein. Because this was a clearance item Hussein couldn't get order a different one so he discounted the counter further and both Josiah and himself made sure the delivery fee was waved! Dealing with Ben B. Josiah & Hussein was excellent and will definitely go back to this store

One cashier helped me find the gift cards. Very nice, went to another cashier, gift card said Happy…read moreBirthday, no gift receipt printed. Why is this not automatically printed with "GIFT" Cards. It literally has gift in the name. How much register tape is saved? And she never asked if I wanted a gift receipt! She assumed they automatically printed, as they should! Train your PEOPLE!!!

Salesmen was great very informative and not pushy at all. Great selection in store a lot easier to…read moredecide being able to see product.

Aimee was wonderful she immediately answered my questions and did follow up. Excellent customer…read moreservice. Thank you Aimee!

I came to the store to purchase a monitor. I knew what I wanted. When I entered the store a…read morefemale asked if I needed help and I said no, I knew where to go. Well I found the monitor and looked online and said there were two in the store, but I didn't see any on the shelves I couldn't find an employee and went to the check out area. I asked if there was someone who could help me get a monitor. That same female employee was near the cashier and stated, "well I asked you if you needed help when you walked in and you said no,". I was immediately turned off by this comment and left.

I've been burned by Best Buy before so I didn't go in with the highest of expectations, but…read moreactually everybody here was very professional, polite, and helpful. We placed an online order ahead of time and they were able to process it very quickly. Then we wanted to buy some other stuff that was on the floor and numerous people were there to help us and overall. Just probably the best experience I've had in while at a Best Buy. This team is a good team.

The customer service is horrible. He said my stove wasn't under warranty when I just bought it last…read moreweek. He didn't want to replace it and was very disrespectful. It took 5 days to come look at the problem. Do not recommend.

had a service man come out took apart fridge got pissed of about something and left did not put…read morefridge back together worst service i ever had food may spoil as he turned of de-frost cycle wold not put back together *

I just made my second purchase at Grand Appliance in the last six months. I have a mid century…read moremodern home with original cabinetry and finding the right size appliances was impossible until I went to Grand Appliance. They had multiple options for the sizes I needed. And I found the exact stove that I wanted and 10 minutes later the purchase was made. And I can have it delivered in 48 hours. The installers that delivered my refrigerator were fantastic, and did everything that I needed them to do with respect to installation, water hookup and care for surrounding cabinets in my tight 60's kitchen. I hope I don't have to purchase another appliance in the next six months, but if I do I'll shop at Grand Appliance.

I visited Grand Appliance last Sunday to start my search for a new washing machine. I was hoping to…read morecompare a few models in person and was ready to talk through options, even if it was just the initial phase of my purchase. The experience took a sharp turn when I spoke to a salesperson. After I clearly stated that I was shopping around and also planned to visit Colder's to compare prices and models, the salesperson immediately became incredibly dismissive and rude. He looked at me and said, "What are you doing here when there is better prices at Colders?" and then literally just walked away without another word. I was honestly left standing there stunned. I understand that sales is competitive, but for an employee to actively tell a potential customer to leave the store and shop elsewhere is shocking. It clearly demonstrated that they do not value customer service or my business. Even my 11 year old daughter that was with me said, "Wow, they really don't want your business". I took the salesperson's advice and immediately left to spend my money with a company that understands basic professionalism. Save yourself the time and the frustration.

As of this review the hours listed here are NOT accurate. Only open 10-3 during the week…read more Fixed my vacc in less time than he estimated, which I liked. He found a use4d part to fix, which I am more than ok with. Wanted to do that myself, but figured someone with more knowledge than myself would have more resources. He also fixed my beater bar which I'm glad he did. It is SO much quieter now. Only bad thing is he didnt clean minor rust from used part. I did so with steelwool. Vac works better than b4. Thank you. Both people were fine to deal with.. Maybe past reviews made them better??? Just wish I took it in sooner, hated using my back up vac.

This place is at a really weird location for starters. You park in the back, walk to either the…read morefront or side door, back entrance is for employee only. The worker/ owner came out got my vacuum for me, changed the part I needed and added a part that was broken and I was out the door with in 15 minutes. Cost me about $42, that's it! Happy to say my 15 year old Dyson will serve me for few more years for sure. So happy to know that a vacuum repair still is a thing!!!! For best results call ahead with what you need. I needed the hose changed, he didn't have it but said he will have it in a week, he called me when part came in and I went in as soon as I could, first come first served. This day I went I was the only one there. Perfect timing.

Service i really was not expecting. On 10/29/25 I phoned…read moreMilaeger's looking for something for a Christmas craft. I used their interactive phone service but was put on hold and finally just hung up. I know from shopping at Milaegers for year that they can really get busy and sometimes it takes a while to have your call answered. No big deal and I was able to find what I was looking for elsewhere. Today, 10/30/25, I received a call from one of the managers at Milaegers stating that she had noticed that I had called their store and that my call had gone unanswered. She asked what I was looking for and did I still need to find what I needed. I explained that I had found what I wanted and thanked her for her call. She did not need to call me, but she though enough about their customers that she took the time to follow up on and unanswered call. This is what I call real service and is just another reason I enjoy shopping at Milaegers.

I try to visit Milaeger's at least three times a year. This is the go to place during the Christmas…read moreseason so many decorations, trees, and other Christmas accents and accessories available. They also have clothing items and special area just for Christmas themed collectibles. Looking forward to the one year Christmas open house. Live music, food, and Christmas spirit. Check their website for information.