Do not go to this place The refrigerators do not work They have been sitting in that showroom for a…read moredecade it got delivered to my location and the refrigerator does not keep anything cold in fact my milk has curdled and they will not give you any of your paperwork at all saying that you paid anything

Great store. Brand new appliances. Everything for a wonderful price. We love shopping here to…read moresupply our home with the best appliances for the best prices.

The staff here is amazing. They went above and beyond to help me get what I needed and in a timely…read moremanner. I appreciate Keith, Lydellia and Moe. My daughter loves her bed set.

You are better off starting your hard earned money on fire then you are to make a purchase here. My…read moreexperience was nothing short of angering and disheartening. This furniture is one step above cardboard... I'm pretty sure the bed will be breaking within the first week two if the glue is good. I wouldn't wish this product on anyone.... The customer service is terrible. Mattress was bad from the second I took it out of the package. The company's response is no returns you have to deal with the manufacturer yourself to get it resolved. They shorted me part of my order and then lied to my face when I came in the store. I can go on and on. Take my advise if you buy from here you are throwing your money out the window. If I could give negative stars I would.

I came to the store to purchase a monitor. I knew what I wanted. When I entered the store a…read morefemale asked if I needed help and I said no, I knew where to go. Well I found the monitor and looked online and said there were two in the store, but I didn't see any on the shelves I couldn't find an employee and went to the check out area. I asked if there was someone who could help me get a monitor. That same female employee was near the cashier and stated, "well I asked you if you needed help when you walked in and you said no,". I was immediately turned off by this comment and left.

I've been burned by Best Buy before so I didn't go in with the highest of expectations, but…read moreactually everybody here was very professional, polite, and helpful. We placed an online order ahead of time and they were able to process it very quickly. Then we wanted to buy some other stuff that was on the floor and numerous people were there to help us and overall. Just probably the best experience I've had in while at a Best Buy. This team is a good team.

As of this review the hours listed here are NOT accurate. Only open 10-3 during the week…read more Fixed my vacc in less time than he estimated, which I liked. He found a use4d part to fix, which I am more than ok with. Wanted to do that myself, but figured someone with more knowledge than myself would have more resources. He also fixed my beater bar which I'm glad he did. It is SO much quieter now. Only bad thing is he didnt clean minor rust from used part. I did so with steelwool. Vac works better than b4. Thank you. Both people were fine to deal with.. Maybe past reviews made them better??? Just wish I took it in sooner, hated using my back up vac.

This place is at a really weird location for starters. You park in the back, walk to either the…read morefront or side door, back entrance is for employee only. The worker/ owner came out got my vacuum for me, changed the part I needed and added a part that was broken and I was out the door with in 15 minutes. Cost me about $42, that's it! Happy to say my 15 year old Dyson will serve me for few more years for sure. So happy to know that a vacuum repair still is a thing!!!! For best results call ahead with what you need. I needed the hose changed, he didn't have it but said he will have it in a week, he called me when part came in and I went in as soon as I could, first come first served. This day I went I was the only one there. Perfect timing.

Salesmen was great very informative and not pushy at all. Great selection in store a lot easier to…read moredecide being able to see product.

Aimee was wonderful she immediately answered my questions and did follow up. Excellent customer…read moreservice. Thank you Aimee!

Bought am electric range from here. Good enough price if it worked as it should…read more Difficult to contact owner. So far, impossible to make this unit operational. Warranty service being unavailable is main concern. Would happily change rating if the appliance can be made to operate as designed.

I've called for service on my dryer at least 3 different times. each time they died the problem…read more They are polite people and fast workers. Their prices are the best I've come across in the city. I give the 5 stars. I will continue to use their services. I would recommend them to everyone I know who needs services on their appliances. Tammie R

The service I got at the Racine Home Depot was exceptional! I was buying a butcher block counter…read moretop that was on clearance. I had already paid and the employee Ben B. Noticed the one I had picked out had some damage. Ben wanting to make sure I was completely happy took me back to the service desk where who I assume was an assistant manager Josiah who was on his way out the door, delayed going home to make sure everything was good with my purchase. Josiah got the manager Hussein. Because this was a clearance item Hussein couldn't get order a different one so he discounted the counter further and both Josiah and himself made sure the delivery fee was waved! Dealing with Ben B. Josiah & Hussein was excellent and will definitely go back to this store

One cashier helped me find the gift cards. Very nice, went to another cashier, gift card said Happy…read moreBirthday, no gift receipt printed. Why is this not automatically printed with "GIFT" Cards. It literally has gift in the name. How much register tape is saved? And she never asked if I wanted a gift receipt! She assumed they automatically printed, as they should! Train your PEOPLE!!!

Isaac and Carlos were very professional. Installation was…read moresmooth and we are happy with the service. Now to try this new dishwasher!

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

I just made my second purchase at Grand Appliance in the last six months. I have a mid century…read moremodern home with original cabinetry and finding the right size appliances was impossible until I went to Grand Appliance. They had multiple options for the sizes I needed. And I found the exact stove that I wanted and 10 minutes later the purchase was made. And I can have it delivered in 48 hours. The installers that delivered my refrigerator were fantastic, and did everything that I needed them to do with respect to installation, water hookup and care for surrounding cabinets in my tight 60's kitchen. I hope I don't have to purchase another appliance in the next six months, but if I do I'll shop at Grand Appliance.

I visited Grand Appliance last Sunday to start my search for a new washing machine. I was hoping to…read morecompare a few models in person and was ready to talk through options, even if it was just the initial phase of my purchase. The experience took a sharp turn when I spoke to a salesperson. After I clearly stated that I was shopping around and also planned to visit Colder's to compare prices and models, the salesperson immediately became incredibly dismissive and rude. He looked at me and said, "What are you doing here when there is better prices at Colders?" and then literally just walked away without another word. I was honestly left standing there stunned. I understand that sales is competitive, but for an employee to actively tell a potential customer to leave the store and shop elsewhere is shocking. It clearly demonstrated that they do not value customer service or my business. Even my 11 year old daughter that was with me said, "Wow, they really don't want your business". I took the salesperson's advice and immediately left to spend my money with a company that understands basic professionalism. Save yourself the time and the frustration.

TERRIBLE SERVICE!!!!! I went in and bought a washer and dryer with a 90 day warranty. The first set…read moredidn't work so they had to replace it. Now the second set won't work but it's the customer's fault??? My new Apartment just got newly remodeled and rewired, so I absolutely KNOW it's NOT the apartment!!!! They are so rude and disrespectful ESPECIALLY to postpartum mothers!!!! I just want to wash my baby's clothes!!! I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!

My old washer stopped spinning and I thought that it was time to finally buy a new one. Before…read moretaking the plunge, I called a couple of repair shops; one didn't answer the phone, the other wanted $150 just for the trip charge. I called A-1 and Tony (one of the owners) came within the hour, diagnosed the problem as a dead capacitator, and fixed it all for only $75, including the $45 trip charge. Thanks! I don't know why Yelp thinks I live in San Francisco, unless that's an unknown suburb of Racine, WI.