Do not go to this place The refrigerators do not work They have been sitting in that showroom for a…read moredecade it got delivered to my location and the refrigerator does not keep anything cold in fact my milk has curdled and they will not give you any of your paperwork at all saying that you paid anything

Great store. Brand new appliances. Everything for a wonderful price. We love shopping here to…read moresupply our home with the best appliances for the best prices.

The staff here is amazing. They went above and beyond to help me get what I needed and in a timely…read moremanner. I appreciate Keith, Lydellia and Moe. My daughter loves her bed set.

You are better off starting your hard earned money on fire then you are to make a purchase here. My…read moreexperience was nothing short of angering and disheartening. This furniture is one step above cardboard... I'm pretty sure the bed will be breaking within the first week two if the glue is good. I wouldn't wish this product on anyone.... The customer service is terrible. Mattress was bad from the second I took it out of the package. The company's response is no returns you have to deal with the manufacturer yourself to get it resolved. They shorted me part of my order and then lied to my face when I came in the store. I can go on and on. Take my advise if you buy from here you are throwing your money out the window. If I could give negative stars I would.

I've been burned by Best Buy before so I didn't go in with the highest of expectations, but…read moreactually everybody here was very professional, polite, and helpful. We placed an online order ahead of time and they were able to process it very quickly. Then we wanted to buy some other stuff that was on the floor and numerous people were there to help us and overall. Just probably the best experience I've had in while at a Best Buy. This team is a good team.

I went to the Racine store with a blind friend. She needed to buy a new phone. Samara (sp?) went…read moreabove and beyond what a salesperson would do. She not only patiently counted out the forty dollar bills (all ones and folded) and kept my friend updated on what the count was, but she enlarged the numbers on the box and wrote them out for the phone to be activated. All this was done with a friendly smile. Samara is a super employee!

As of this review the hours listed here are NOT accurate. Only open 10-3 during the week…read more Fixed my vacc in less time than he estimated, which I liked. He found a use4d part to fix, which I am more than ok with. Wanted to do that myself, but figured someone with more knowledge than myself would have more resources. He also fixed my beater bar which I'm glad he did. It is SO much quieter now. Only bad thing is he didnt clean minor rust from used part. I did so with steelwool. Vac works better than b4. Thank you. Both people were fine to deal with.. Maybe past reviews made them better??? Just wish I took it in sooner, hated using my back up vac.

This place is at a really weird location for starters. You park in the back, walk to either the…read morefront or side door, back entrance is for employee only. The worker/ owner came out got my vacuum for me, changed the part I needed and added a part that was broken and I was out the door with in 15 minutes. Cost me about $42, that's it! Happy to say my 15 year old Dyson will serve me for few more years for sure. So happy to know that a vacuum repair still is a thing!!!! For best results call ahead with what you need. I needed the hose changed, he didn't have it but said he will have it in a week, he called me when part came in and I went in as soon as I could, first come first served. This day I went I was the only one there. Perfect timing.

The delivery men were efficient and very respectful My…read morewhole experience from start to finish from customer service ordering my appliance to delivery was excellen. I highly recommend Grand Appliance

Ordering and delivery went very smooth. We have not yet hooked up our dishwasher so I cannot…read morecomment on the product yet.

Bought am electric range from here. Good enough price if it worked as it should…read more Difficult to contact owner. So far, impossible to make this unit operational. Warranty service being unavailable is main concern. Would happily change rating if the appliance can be made to operate as designed.

From the owner: With over 40 years' experience repairing appliances. $50.00 service fee plus parts. We guarantee…read moreall appliances for 30 days. Sorry, we do not accept credit cards. Cash only please.

KEEP FLAT CARTS UP FRONT. I had to drag a whole ass ac unit through the whole store and outside in…read morethe pouring rain. As a woman, this is absolutely ridiculous

One cashier helped me find the gift cards. Very nice, went to another cashier, gift card said Happy…read moreBirthday, no gift receipt printed. Why is this not automatically printed with "GIFT" Cards. It literally has gift in the name. How much register tape is saved? And she never asked if I wanted a gift receipt! She assumed they automatically printed, as they should! Train your PEOPLE!!!

Truly Outstanding Service and Warranty I purchased this…read moreReliance 50 gallon hot water heater about eight years prior with a nine year warranty covering both parts and labor . Unfortunately due to water and environmental conditions the bottom rusted and leaked, necessitating replacement. Abt could not have been more helpful, in this time of need. The Abt office (Nathan) immediately and fully addressed the situation. The Abt plumbers delivered fast and truly excellent replacement with a new Reliance 50 gallon hot water heater and installed all the necessary copper pipe, valves and fittings---including full labor at no charge. The plumbers (Russell Cartwright and Tyler Fite) installing the unit were very meticulous and highly competent in every detail. They also were extremely helpful and courteous. I have used Abt exclusively for over forty years and recommended their products and service to numerous other home owners--no one has been disappointed. Their appliances and equipment are always top quality but their service and commitment to stand behind and service these products is both outstanding and exemplary. In summary and in brief, they truly are the best.

It was a fantastic experience of buying our cooking range from ABT, out very first purchase from…read moreABT. Rudi was a great salesman and it was a pleasure dealing with him. But the icing on the cake was your delivery, crew of Ian and Lewis. They were not only polite, jolly, but also very careful and precise with taking out our broken cooking range from the apartment and were equally careful in installing the new one. I really want Ian and Lewis to be recognized for their outstanding delivery service. For our all future needs for appliances we know ABT is the place for us.

very attentive to our needs great product variety…read moreStaff is very helpful and have good knowledge of the product they sell

Our salesman Michael was very knowledgeable and took his time going over the different options…read moreamongst the various appliances. No hard sales tactics, just helpful in our decision-making for the right appliances for us. Our delivery man Freddy was professional and careful in removing our old appliances and installing the new ones. He leveled, adjusted the doors and made sure the water dispenser was working properly on the refrigerator. Good overall experience working with Grand Appliance.

TERRIBLE SERVICE!!!!! I went in and bought a washer and dryer with a 90 day warranty. The first set…read moredidn't work so they had to replace it. Now the second set won't work but it's the customer's fault??? My new Apartment just got newly remodeled and rewired, so I absolutely KNOW it's NOT the apartment!!!! They are so rude and disrespectful ESPECIALLY to postpartum mothers!!!! I just want to wash my baby's clothes!!! I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!

My old washer stopped spinning and I thought that it was time to finally buy a new one. Before…read moretaking the plunge, I called a couple of repair shops; one didn't answer the phone, the other wanted $150 just for the trip charge. I called A-1 and Tony (one of the owners) came within the hour, diagnosed the problem as a dead capacitator, and fixed it all for only $75, including the $45 trip charge. Thanks! I don't know why Yelp thinks I live in San Francisco, unless that's an unknown suburb of Racine, WI.