John did an excellent job repairing our snow blower (getting it fixed & ready for the season!)…read more His quality of workmanship is great, he has fair pricing, & was quickly available. Highly recommended!

Service was prompt and thorough. Definitely recommend this service for both lawn mower and…read moresnowblower.

I had a problem with my newly installed generac generator ,not installed by w p s ,not starting in…read morecold weather ,talked to service manager about my generator problem ,and was happy to take of my genreac problem ,even though not part of theyre normal work area. They sent out a great technition by the name of Melvin who quickly took care of the necessary updates required by generac for this cold weather starting issue of my particular unit 8kw m#6237 running like champ now,i would highly recommend this company, Walter power systems,THEY LISTEN AND DO WHAT A PROFESIOAL CO. SAYS THEY WOULD DO ,A RARE COMODITY TODAY!!

From the owner: Wolter, Inc.'s Power Systems Group is the authorized distributor for Industrial Generac generators,…read morebattery energy storage systems, microgrid solutions, EV Chargers, transfer switches, and mobile light towers throughout Wisconsin and Upper Michigan.

We were very satisfied with the service we received. Had a new bathroom fan installed as well as…read moresome pot lights replaced in kitchen. Prompt responses from start to finish. Would definitely recommend this business!

After satisfactory work on our back-up generator, we asked Jeremy for a bid on some outdoor wiring…read morework. We chose not to engage Ideal Electric and in deed we haven't had the work done. None the less, Jeremy emailed me a bill for the job as work completed. I reminded him by email that he wasn't engaged for the work and, of course, did not do the work. Not sure if its incoherence or dishonesty and would have left it at that, but just received the same bill in the mail. JEREMY, if you really think you did the "Pond in Ground Power" work, give me a call. If your memory returns to reality, cease and desist with the fraudulent bills.

We just moved to Milwaukee from out of state and needed to find a new electrician for our 100 year…read moreold home. We got so lucky with Electrical Concepts. Quinn and Aaron are responsive, reliable, and do great work. Would highly recommend! I have worked with them on two projects. They installed a porch light that required new wiring and installed a 200 amp panel for our new A/C units.

From the owner: We are a mid sized electrical contractor that is very service oriinted.read more

The technician that did my annual service tuneup on my generator this year (the company that…read moreinstalled it two years ago did the first tuneup last year) was impressively professional, explained everything he did, (and did more than the other company did on last year's tuneup) had the dedication to thoroughly pay attention to every detail, was super efficient, plus did an improvement on the original product which will be beneficial for years to come, (and I've run out of superlatives and time to type more) and all of this for a much less expensive price than I paid a year ago with the original company. I wish I would have known about this company when I had my generator installed two years ago! I would highly recommend them to anyone considering a generator and I'm recommending them to friends pondering a generator and those who may need an annual tuneup. I'm more than satisfied with this company and wish I could give them six or seven stars!

Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent,…read moreknowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I Amazing! Phenomenal! They had a crew install a new whole house generator today. Intelligent, knowledgeable, professional, personable, talented, detail oriented, thorough, dedicated, supportive, caring, honest, dedicated, are just a few words I can use to describe the experience. Sales staff was very helpful in figuring out exactly what I should have to fulfill my needs. Pricing was fair and reasonable, especially after the install experience. Well worth every penny. I can't recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that come even close. recommend them high enough. I can't think of a single company I've purchased from and dealt with over my 75+ years that comes even close.

Do not use this business! It's a father and son company and while they were doing work they were…read moreconstantly arguing. They installed an outlet that was not what I wanted even after I was clear with me request. The owner lied to my husband and said that is the outlet I wanted. They also ripped a piece of my flooring and denied doing it. I asked for a discount because of the wrong outlet and The ripped floor and it was like pulling teeth. Asked for a $200 discount, but the owner only offered a $100 discount. Then he got aggressive and said "if you don't give me my money I will never be back to your house".

Seriously a great company and Dale is a great honest guy. He actually came to chk out an attic fan…read more Come down from the attic and told me everything is in working order and my fan didnt need to be replaced. He gave me a great price to change my breaker panel too. Couldn't be happier with his honesty. Hes now my electrician for life!! Very happy to have been referred

The customer service was very rude unfortunately. I hate to leave a bad review but I couldn't…read morebelieve how rude the phone call was. Couldn't even go through with the service. Defiantly should find new receptionist, great way to lose business.. Sorry

Really great people. Very knowledgeable and explain things to you. John is a great guy. They…read morebailed me out with a quick call (short notice) to help me finish up a job (complex-multi-switch box). Nice quality service and contractor (solid) quality parts.

Certainly one of the best businesses to repair, reply and service your generator needs. Bryan C was…read moregreat and very helpful with my repair. We are fortunate to have such a great company in our county. If you need help or have any questions or needs give these folks a call.

my appointment was scheduled fior between 1-3 and when the tech never showed i called the office…read moretwice and was told he would be here at 3:40 and would text before coming, but no communication at all. i called the offfice at 3:40 and a recording said the office was closed. i left a message and have heard nothing. my time was wasted completely . i'd say the communication was poor,but can't do even that since there was none.

if I could rate higher than a 5 I'd rate a 10. we had a generator installed and the absolute…read moreprofessional level of work was unbelievable. The company definitely takes care of their customers as if they are their own family. My Son also had a generator installed and feels the same. We both agree we will never use anyone else for all of our electrical needs !

Friendly staff and great communication. Work done quickly and cleanly! Will recommend to…read moreneighbors.

02/02/2025 - This review is for the Service Center and the staff that worked on this weekend;…read moreinteraction with the main store staff will be included: My wife and I made an appointment to have an oil change and tire rotation. Immediately we were greeted by a female service tech. Another tech joined her, and we were helped quickly. We exchanged information on the appointment and service to be done and it was refreshing to see their service was also personable, lending a confidence that we were in good hands. We proceeded into the store to do some shopping. We needed something from hardware, but because of the new remodel of the store, we weren't familiar with the layout. Immediately, a service tech (from the service center) was passing through the store and asked if he could help us. We told him what we were looking for and he took us to the hardware area. The was a couple floor employees there chit chatting, we had to wait for them to finish before they turn their attention to the service tech and us. Ugh. So after we got dropped off by the follow employee to look for what we needed, we proceed to automotive for wipers, we looked up the wipers but couldn't find where they were on the floor. Two automotive employees never asked if they could help us, I had to inquire, and the guy was very short, he pointed in the direction with his chin. The wipers were not in the automotive dept. Where the sign was located. I shop here once in a while and this is the typical service I can expect, but most are friendly and helpful. I just wish they would acknowledge you and help direct you where to go or even find it with you. After checking out we returned to the service center, and it's like a different country. They see you and don't waste any time getting you taken care of and on your way. Is safe to say, when it comes to customer service, the service center team is carrying this store. We will definitely be back.

I would never work with this tire service department again after this experience. The level of…read morecustomer service, communication, transparency, and professionalism was extremely disappointing from beginning to end. One of my biggest concerns is the information provided by staff to an outside company, Cooper Tires. I was told that staff member Pat provided information to Cooper Tires that was false or inaccurate regarding my situation. Providing incorrect information to an outside company is extremely concerning and raises serious questions about the accuracy and integrity of the communication coming from this service department. I was also extremely disappointed by the way the pricing was handled. The Service Manager, Mike, provided me with a price in written communication, and I relied on that written quote when making my decision. However, Assistant Manager Bryan later refused to honor the price that had been communicated to me in writing. Instead, the details and price were changed after the quote had already been provided to me as the customer. That is not an acceptable way to conduct business. When a service department provides a customer with a written price, the customer should reasonably expect that price to be honored. Changing the terms afterward creates a serious lack of trust and makes it impossible for the customer to have confidence in what the staff tells them. Another major issue was the tire warranty. The department did not provide me with the original warranty documentation or clearly explain the warranty terms and specifications at the time I needed that information. When I questioned the warranty, I was essentially told that I was "just supposed to know" what the specifications and requirements of the tire warranty were. That response was incredibly frustrating and completely unreasonable. Customers should not be expected to somehow know the detailed terms, conditions, limitations, and specifications of a manufacturer's warranty without being provided the applicable documentation or having it properly explained to them. The way I was spoken to throughout this process was also extremely concerning. I was treated in an unbelievably condescending manner and repeatedly felt that I was being talked down to rather than treated as a paying customer deserving of basic courtesy and respect. What made the situation even more frustrating was the apparent difference in how I was treated compared with my father. The staff's tone and demeanor toward me, a female customer, were noticeably different from the way they communicated with my father. When my father was involved in the conversation, the condescending behavior that I experienced was not directed toward him in the same manner. I should not have to bring a man with me to receive respectful, professional, and straightforward customer service. Regardless of whether a customer is male or female, every customer should be treated with the same level of respect, patience, and professionalism. Being spoken to as though I was incapable of understanding the situation, while my father was treated differently, was both insulting and unacceptable. What makes this entire experience particularly frustrating is that these issues involve multiple failures: inaccurate information allegedly being communicated to an outside company, a written price that was later not honored, warranty information that was not properly provided, and communication that was unnecessarily condescending and disrespectful. I expect a service department to provide accurate information, honor written quotes, provide customers with applicable warranty documentation, clearly explain important warranty requirements, and treat every customer with professionalism and respect. None of those expectations should be unreasonable. Overall, this was an unacceptable customer service experience. The lack of consistency, accountability, transparency, and basic respect left me with no confidence in this tire service department. Based on this experience, I would not return to this department for future tire services, and I would not recommend it to others. Customers deserve better than being given conflicting information, having written prices changed after the fact, being expected to "just know" warranty requirements, and being talked down to when they ask legitimate questions