I left my previous review that was originally a two star…read more While in my utility room after the new part was installed I noticed the installer added insulation to reduce noise and vibration along with fixing the other concerns I had. Great job Pemberton keep up the good work. Just called for an update on a replacement part for my newly installed furnace but the voice mailbox is full. Lookup reviews on Armstrong Furnaces before buying one, I didn't and now regret it. Installation could have been better, the inductor intake and exhaust are rubbing on my basement framework enhancing the vibration coming from within the furnace. When fixing a leaky water connection to my humidifier 3 days later the connection came loose and sprayed water all over my utility room and furnace. I don't mind that my new furnace has a defective part but I do expect the installer to support their products in a timely matter (it's been over two weeks now and counting). I also believe in taking pride in one's craft and that is missing with Pemberton. You know somethings wrong when there are only 5-star reviews on their website and nothing less.

Great service! Knowledgeable, reliable and friendly. Came within an hour of my call and fixed my…read morefurnace within an hour. Highly recommended!!!

Great customer service and came out to fix our furnace as fast as they could! Very reliableread more

Brandon and Jonathan of New Way Plumbing were terrific, installing our new water heater this…read moremorning and carrying away our old unit. They knew what they were doing and kept us informed all the way. They were very kind and polite and we had just sustained flood damage so our basement was a muddy mess and they did their job with a plomb! High praise, I know!

This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

In 2019 Chris Hull pulled off a miracle by repairing my central A/C that 3 other local companies…read moreinspected & told me I had to replace unit!! Saved me $5-10K at that time. Have recommended him to other ls who've all been pleased with his ability to get their repairs done quickly & more importantly done RIGHT. I've had a furnace that has needed repairs multiple times since 2007. It finally took it's last breath recently although Chris tried to his best to get it going. Chris helped me decide which new furnace to get ordered after I asked him which furnace would he get. He explained the choices & a decision was made. The furnace arrived in 2 days & was installed in an afternoon. Furnace works perfectly!! For a reasonable price too I might add!! You don't need ro look any further for a great HVAC contractor. His work ethic is rare. Thank you so much for all the help!

I recommend their services 100% Honest, Reliable Service,…read moreGreat Price Guarantee, and the job gets done fast and correctly the first time! Ive had several emergencies and they've been at my doorstep Very Fast! Explains things very well to avoid future problems. overall 10/10 service! Had my AC fixed years ago. then it was time to replace and they did an AMAZING job! I've also used their duct cleaning service and I totally recommend it! Thano You So Much Chris! we appreciate your service

They were here when promised and stayed in contact with us. Very efficient and cleaned up after…read morethemselves.

1.Communication - not getting back to customers. Not…read morereplying back after I replied back to their emails with offer ...

Great communication, great work ethic, very knowledgeable tradesman! Frank came out to meet me at…read moreour family's Woodhaven property to fix a faulty air conditioner. He's a great diagnostician - it turns out there were multiple issues with the heating/air conditioning that he had to troubleshoot. A lot of other people would have given up, but he was able to figure it out and make the repair at an extremely reasonable price! Would definitely recommend to anyone - it's great to find someone who is this good and takes such pride in their work!

Fast service on a cold weekend. The quality, knowledge and value are all the best. I highly…read morerecommend Correa Heating and Cooling for any of your HVAC needs.

Waiting 3 weeks for a service. The one day they said they could come I couldn't. After that they…read morewouldn't return my calls. Terrible customer service. Went with another local electrician and am really happy I did! Gave it 1 star because it would let me give zero.

Fast reliable service at a reasonable cost. Couldn't be happier with their work! A local family…read morebusiness that respects their community.