if I could rate higher than a 5 I'd rate a 10. we had a generator installed and the absolute…read moreprofessional level of work was unbelievable. The company definitely takes care of their customers as if they are their own family. My Son also had a generator installed and feels the same. We both agree we will never use anyone else for all of our electrical needs !

Friendly staff and great communication. Work done quickly and cleanly! Will recommend to…read moreneighbors.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

I needed a spigot changed in the dead of winter. The plumbing line didn't have a shut off valve…read more Instead of the costly repair of pulling out drywall to cut line, Chuck recommended buying the part to fix spigot instead of replacing. This was a significant savings and solved the problem. It was refreshing to receive forthright and honest repair services without attempts to mark up prices or add extensive repairs. It was my first time using GsR based upon a recommendation from a friend. I now have a trusted and reliable plumber I can rely upon. Thanks Chuck!

Respectfully, and without malice, and, hopefully abiding by Yelp rules, with no disinformation or…read moremisinformation, only good old i n f o r m a t i o n and a few thoughts for the reader --- Let's suppose that you called a plumbing company for an estimate for work you needed done. An estimate is not labor, but rather an approximate or tentative judgment about what conditions a worker will encounter and, additionally for parts that may be needed...in other words, an assessment for a potential job, no labor, work or exertion at this juncture. An employee of a company (let's say plumbing) arrives, to provide an estimate, per your request. Said employee jots down some notes -- no labor involved. Said employee then proceeds to get on a stepladder to take a quick peekaboo at an attic (the said person didn't actually go IN the attic, still assessing, and no labor or work. After a few minutes, said person immediately heads out to his truck, only to return with a hefty bill of $195 for w h a t?? you might ask. When will I get the estimate? It could be a very BIG surprise for the unsuspecting customer, but let's face it, it sure seems like working at some places can be quite lucrative because they don't actually provide an estimate--just a bill for the drive to your home. A great gig if one can get away with it. Of course, the employee does not do one bit of actual work, nor is he expected to work. You merely made a call to the company requesting an estimate so you know what the job and the cost will entail if you should choose to hire them. You're out $195 with no estimate. It's a 100% win for this company. Too bad for you, silly customer. An innocent person might suspect that this is kind of a shady practice (oops, saying shady - --that wasn't nice ---sorry). To N O T notify people to expect a $195 fee at the time of the initial call for Nothing-- one might wonder who does that? They should at least notify you that they plan on doing nothing when they arrive & hand you a bill for nothing. Does that seem wrong to you? Just asking. Let's face it, businesses are free to charge as much as they can possibly grab from unsuspecting people. Right??! Yep, and most people have a tendency to expect ... oh, who knows, maybe, professionalism, integrity, credibility & trustworthiness. Hmm, wondering if this applies to, let's say possibly, any given plumbing business that might come to mind??? Any thoughts?? Respectfully P.S. You may be interested to know that professional, credible plumbers are out there and the best part is they don't charge for estimates. I know, I found several!!

Great service! Knowledgeable, reliable and friendly. Came within an hour of my call and fixed my…read morefurnace within an hour. Highly recommended!!!

Pemberton Plumbing is an outstanding company to do business with. Their craftsmanship is…read moreexceptional. They were instrumental in our new build. He provided the HVAC and plumbing services. We bought all equipment from them. It has been five years; we are so happy to use his suggestions everything from furnace to water softener, toilets are still working perfect. Recently, I called them to finish our basement and, again, exceptional work. If you are looking for integrity and honesty for a great price, don't hesitate to contact them.

Everything is the customers fault with this company. The owner talks to you like you're beneath…read morethem when you question their work or judgment call. You are right I am not a expert in heating and cooling that is not my profession. I hired another company turns out there was a leak in the fiberglass tape that caused the issue. Ron's heating blamed the builders saying not enough insulation or etc. Well you're wrong. You guys come to my house for 10 minutes . Yes it's on camera you can say different but it shows when you stepped in the doors and drove off. Total 12 minutes. You guys want to charge me a diagnostic fee FOR WHAT? You guys didn't diagnostic the issue another company did within 30 minutes. Get a second opinion before hiring this company because they are a one sided company and that side only Benefits them. I have my newborn room with improper heat coming into the room. It's 61 degrees when the house is set to 70 degrees and they blame the builders when it was due to their issue that they didn't even diagnose another company did. JOKE of a company. I tried paying the diagnostic fee that I honestly shouldn't because they rushed and didn't even spend the time to figure out the cause. They wanted to charge me a 3% fee for a debit card. Then they tried to charging me for a visit the the prior owner did and never collected on me. The owner wife was trying to pull a fast one on me then said ohh sorry I didn't realize it was a different name. Luckily I asked my total before providing my debit card number

The technician, Dennis arrived right on time. He checked & cleaned my furnace preparing it for the…read morewinter. Dennis was kind enough, since I was a new homeowner to answer all my questions, make recommendations on filters and review my thermostat with me. He even provided & put in new batteries in the thermostat for me. Super experience, very affordable. I highly recommend Ron's Heating & Air of Sycamore.

Had our driveway seal coated September 2022. By March of 2023 it had all flashed dried off and…read morelooked worse than it did before. Left lines where they had brushed the seal coat on. Contacted King and they admitted they had poor seal coat product last year, but it wasn't their problem. Will not be recomending them to anyone and they have lost my buisness in the future.​

I've used them 3 times. Once for initial blacktop and twice for sealcoating. They've been great to…read moreus!

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

The design staff is phenomenal!!! Everyone in the office is incredibly professional and I would…read morechoose them again for any project, big or small. They helped me put together my dream kitchen at a reasonable cost, and they did so with patience and integrity. I will post pictures when the project comes together, but I feel very confident we have gotten things right and the cabinets and countertops will be amazing.

The did great work and in a timely manner. They kept a clean job site and were very respectful…read more What more could you ask for? Highly recommend.