Josh was extremely Knowledgeable and helpful Explained and…read morefixed issue in a timely manner Fairly priced with great communication. Highly recommend!

They were wonderful--we had no cool air and I have asthma. They came that day!!! Pleasant to deal…read morewith in every way! Five stars for these guys!

Had them come out and install a new ac unit and they came out got everything working and came back…read moreand fine tuned until everything was working at its peak performance very honest and great service would recommend them to anyone

From the owner: Comfort Ness Heating & Cooling is DeKalb County's trusted provider of superior heating and air…read moreconditioning HVAC solutions.

We first used Ron's Heating and A/C last summer when our central a/c went out. We were new to the…read morearea, so we asked our neighbor if she could recommend someone. She had heard of Ron's, but had never personally used them. They installed a new a/c unit, and we were pleased with their work and our new system. This past January, the 31'st, with record breaking temps, our furnace went out. We called Ron's, and they fit us into their busy schedule and sent Dustin and Dennis here. We were wearing our winter jackets in the house, and had the oven on for heat. At one point, they had to run to Rockford (an hour away) for a part. They spent about 4-5 hours here, but they stayed till we had heat. On February 19'th, we had Ron's come and install a new furnace. On March 1'st,we noticed that the furnace was blowing cold air. We called Ron's, and they sent Dustin (Ron's grandson) here to see what the problem was. When he got here, the furnace was no longer blowing cold air. He stayed about 45', could not find the problem, so he gave us his personal cell number and told us to give him a call if it started blowing cold air again. We noticed the same thing happening with the furnace over the weekend. It would blow cold air for 3-4 hours, dropping the temperature down to 55 degrees. We called Ron's on Monday morning, March4'th. This time, Dustin and his dad, Dennis, came out. Dennis thought it might be the our thermostat, so he installed a temporary thermostat. He told us to leave it set at 70 degrees and see if that was the problem. Also, these 2 visits would be at no charge to us. The same thing kept happening, even with the temporary thermostat. They had us email pics of the thermostat, recording the temperature drops. On Thursday, March 7'th, Dustin came out in the morning and hooked their thermostat on permanently . Also, Ron himself came out with the gas company. They switched out our meter with a new one, hoping this might be the problem. Still, later that afternoon, the furnace started blowing cold air and the temperature in the house started dropping. We called Ron's once again, and this time Dustin and Ron came to the house. This time, the furnace was still blowing cold air, so they got to see for themselves what we were experiencing. Ron made his way to the basement (using his cane, no less!) and checked on the furnace. He then called the company in Texas that made the furnace, and was on the phone with them for about one hour. After all this time, it turns out it was a bad/faulty igniter from the factory. Dustin went to his truck and got another igniter, switched them out, and, voila, problem solved! We haven't had any problems since. The company in Texas, and also Ron's company, said they had never had this happen before. When my husband called Ron's office the next morning to see what we owed them (for the new thermostat and their several visits,) he was told by Ron that would be no charge because of the inconvenience to us. In closing, I would say our experience doing business with Ron's was very positive. They are dependable, reliable and trustworthy, and take pride in what they do. We would recommend them to anyone in need of heating and/or a/c. Paul and Deborah Bougher Sycamore, IL

Everything is the customers fault with this company. The owner talks to you like you're beneath…read morethem when you question their work or judgment call. You are right I am not a expert in heating and cooling that is not my profession. I hired another company turns out there was a leak in the fiberglass tape that caused the issue. Ron's heating blamed the builders saying not enough insulation or etc. Well you're wrong. You guys come to my house for 10 minutes . Yes it's on camera you can say different but it shows when you stepped in the doors and drove off. Total 12 minutes. You guys want to charge me a diagnostic fee FOR WHAT? You guys didn't diagnostic the issue another company did within 30 minutes. Get a second opinion before hiring this company because they are a one sided company and that side only Benefits them. I have my newborn room with improper heat coming into the room. It's 61 degrees when the house is set to 70 degrees and they blame the builders when it was due to their issue that they didn't even diagnose another company did. JOKE of a company. I tried paying the diagnostic fee that I honestly shouldn't because they rushed and didn't even spend the time to figure out the cause. They wanted to charge me a 3% fee for a debit card. Then they tried to charging me for a visit the the prior owner did and never collected on me. The owner wife was trying to pull a fast one on me then said ohh sorry I didn't realize it was a different name. Luckily I asked my total before providing my debit card number

Had a problem with my furnace and the techs at J and G came to my house diagnosed the issue that…read moresame day. The other HVAC company I called before them said that they were too busy and the other said I needed an entirely new unit. Jose @ J & G diagnosed it with in minutes and it turned out to be a sensor. Saved me literally thousands of dollars and fixed it in less than 1 hour.

From the owner: HVAC has been my passion since 2003. I continue working on and advancing my education to improve my…read morecraft. I am available for residential and commercial projects. I guarantee honesty with all of my work. I will troubleshoot the issue and make sure my clients understand the problem. Solutions are discussed together, options are always available. I look out for your financial benefit and satisfaction. -Jose

The weekend before the "Polar Vortex" we lost our furnace which caused a burst pipe. Having met…read moreCassie through the Delalb Chamber turned out to be as Godsend. Because we were displaced, H.E.R.O. moved us up in the list and got us a top of the line until (the last a local supplier had) and installed it quickly so the cleanup crew could get us back in. They even recommended a plumber, Steve Clark, who has given us similar service. We are now waiting on the thaw to get the air conditioner portion installed which is sitting in their facility. The unit is wifi capable and will contact H.E.R.O. if a problem develops. We joke with friends that our thermostat gets HBO and Cinemax. We have and will continue to recommend them without hesitation or reservation.

Called for service on furnace due to noise. They came out checked said something was in fan area…read morecleaned it out. Also checked my capacitor and suggested I replaced it due to it not running at full compacity which I did(obvious up charge). They gave me quotes for a few different options to do like replacing whole unit, cleaning ducts, replacing fan etc. I said I'll have to talk it over. Called a couple weeks later to find out the price again. They wanted to charge me another service fee so they could come out again to tell me the quotes from prior visit. On top of another service fee for the service when they do the replacing of part. So up to 3-4 service fees for one issue that they did not resolve. At $100 dollars a pop not including anything else.

This is a great company. I have been a customer of Dekalb Mechanical since moving to the area in…read more2009. They have always been prompt, friendly, and professional. I genuinely believe the company has a lot of integrity when it comes to service. Just talking to the employees, you can tell how much they really like working for the company. I have had the occasion to call maybe three or four times for a variety of services. Not once did I feel like I was being taken advantage of, even when they responded to an emergency. I do not believe this to be the case with many other businesses that specialize in the same services. Highly recommended!!

I needed a new A/C unit and had a couple of issues with a very old furnace. I have always received…read moreprompt, courteous, and high quality service. Highly recommend.

In 2019 Chris Hull pulled off a miracle by repairing my central A/C that 3 other local companies…read moreinspected & told me I had to replace unit!! Saved me $5-10K at that time. Have recommended him to other ls who've all been pleased with his ability to get their repairs done quickly & more importantly done RIGHT. I've had a furnace that has needed repairs multiple times since 2007. It finally took it's last breath recently although Chris tried to his best to get it going. Chris helped me decide which new furnace to get ordered after I asked him which furnace would he get. He explained the choices & a decision was made. The furnace arrived in 2 days & was installed in an afternoon. Furnace works perfectly!! For a reasonable price too I might add!! You don't need ro look any further for a great HVAC contractor. His work ethic is rare. Thank you so much for all the help!

I recommend their services 100% Honest, Reliable Service,…read moreGreat Price Guarantee, and the job gets done fast and correctly the first time! Ive had several emergencies and they've been at my doorstep Very Fast! Explains things very well to avoid future problems. overall 10/10 service! Had my AC fixed years ago. then it was time to replace and they did an AMAZING job! I've also used their duct cleaning service and I totally recommend it! Thano You So Much Chris! we appreciate your service

Had our ducts cleaned by Osric he did a wonderful job and found some interesting items that had…read morebeen dropped (possibly thrown) down the vents by the kids. He showed up on time, was very friendly and you could tell he knew what he was doing. I would definitely recommend!

From the owner: Open Air Duct Cleaning is a Veteran Owned and Minority Owned Licensed Duct Cleaning company…read more We pride ourselves on excellent service and want to proved you with the a good experience at a fair price. We offer full home duct cleanings, dryer vent cleanings, furnace cleanings and furnace inspection inspections. Please contact us when you’re ready to have us provide better quality air!

The best work for the best price! Super responsive and excellent project communication. Would use…read moretheir services again!

I had a very positive experience with Ducts R Us. They responded to me quickly and had a fair price…read morefor dryer duct cleaning. The two technicians did a very thorough and efficient job of cleaning. It was such a great thing to be able to dry a load of towels in a single cycle!

Harmonic Heating and Air Conditioning is the BEST!!! Our AC…read moredied and after another company told us that our unit could not be repaired and had to be replaced ($6,000), we contacted Harmonic for a second opinion. Daniel the service technician opened the unit up and tested everything. He took the time to explain what he was doing and why. He discovered a bare wire that had been chewed (possibly by a mouse) and was touching the metal housing which tripped the circuit breaker. Daniel replaced the wire and the unit is working perfectly. The honesty and integrity of this company is refreshing. We will not hesitate to use them again and recommend them to all our friends.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!