Absolutely the best plumber ever! I will only use them in the future. After a year of dealing with drain issues, Ryan came out and completely fixed our kitchen plumbing. Everything finally works perfectly! Yes we used same pvc from drain itself since it was pretty new still.
The last company we used, Service Now Home Services in Cortland, came out three different times for drain problems and charged us each time. The first two times, the work wasn't done correctly, and when the problems continued, we were charged again. They never actually fixed the underlying issue or offered us a quote to do the job right. When I complained, I was ignored.
Ryan at Pointer was completely different. He was extremely well priced, honest, and much more affordable than the other quotes we received. He came out the same day and got to work within minutes.
In under two hours, he completely redesigned the plumbing under our kitchen sink, cleaned out the drain pipe, and even pushed out a broken auger attachment that I had accidentally broken off inside the pipe while snaking it the night before.
I honestly wish I had called them from the beginning. It would have saved us a lot of money, time, and frustration over the past year. I would give Ryan 10 stars if I could!
Thank you, Ryan!
Before and after: The old cast iron with three 90-degree turns is gone, and now we have PVC with a proper cleanout. What a difference!
Thank you again. read more