Let me preface this by saying that I don't really trust most contractors, it takes some work to win…read moreme over. A year ago, Paul roughed in the plumbing for our half-bath, moved our old water heater (without breaking it), and neatened up some messy, ugly plumbing for a small laundry room. It was a tricky job with old pipes in weird places. He and his associates did an amazing job. They were reliable, showing up when they said they would; knowledgeable, coaching me on how to properly install the hardware, and completing their work in the timeframe they estimated. I loved that Paul installed a brace for my sink - refusing to allow me to anchor it to the drywall as the sink instructions suggested. :)He could have just let me crash and burn with that one. Through our conversations and this experience, I learned that Paul is a very likable, responsible, ethical, and hardworking individual. I was on a tight budget. Plumbing is never cheap, but Paul's cost estimates were accurate, and final pricing was equal to or less than his estimates. In addition, what he estimated matched estimates I had received from other plumbers. A year later and everything works beautifully. I will definitely call these guys back for any future plumbing work.

Fantastic service! Quick, kind, polite, and very knowledgeable. I had no water pressure from my…read morekitchen sink faucet. Paul walked me through the repair so I understood what was done and explained everything I needed to know for maintenance. I would recommend Paul and Balanced Pluming for any job you have in the future!

great service - clean and professional !…read more they came on time and were quick to replace the water heater!

Tyler and Ron were very knowledgeable and friendly when here installing a new toilet. They were…read moresuper helpful in answering my questions and was a great experience. I highly recommend them both. Rhonda K.

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

Quit in the middle of the project after getting paid. Rude and condescending to customers and other…read moreworkers on the job site.

Completely unprofessional. In fact, downright rude. Does not work well with women. Do not use this…read morecompany. I'd give him negative stars if I could.

OK, Friday night, basement drain belching up water and is kinda stinky…read more We have lived here ONE month. Have no clue about this house or even a trusted plumber. I called a few off of Yelp and got no one who did the "rodding" job we needed. Then, we got a call from John, owner of Gottfried Sewer Rodding. He had another job he was working on, but told my husband he would call back at 8 to let us know if he could make it that night, or if we would have to wait till morning. He called at 8 and said he could do it. Wow. Very unexpected. John is so nice, explained exactly what was wrong and what it required and got to work. This man worked till 10:30 on a Friday night when he should have been kicking it at home with a beer. His price was RiDiCuLoUs!!! So low-ball I was stunned and made my own price. I cannot thank John enough. Plumbing wizard!! We will always recommend him.

Today is August 24, 2020. In June, 2020 my sewer main line was clogged up completely in Dekalb, IL…read more I researched sewer rodders, and saw that Mr. Gottried had a perfect five stars. Connected with him quickly and arranged a time to come out - he gave me the cost before hand and it was very very reasonable. He showed up on time and explained everything as he worked. It took maybe an hour - he rodded the main out twice and we checked it. It worked great and it is still working great after more than two months. He doesn't try to sell you a bunch of chemicals, gives good advice on how to keep your system free from clogs,and sticks to his quoted price. I highly recommend Gottfried Sewer Rodding in every way!

Pete was very professional, quick and efficient. He didn't bat an eye with the fact that we were…read moredeaf and communication was easy and done by texting and writing on paper. He cut out and replaced a couple copper pipes related to the washer that was leaking. He also replaced our two bathroom fixtures. He helped us pinpoint where a vibration that could be felt from the hot water coming on.. it just turned out to be from the water heater! And it was all good! It was good to have a hearing person let us know if it was a problem or not. He was very honest and easy to work with. We definitely will call and ask for him again. We were referred to this company from another client who had a great experience with Pete last year.

I needed a spigot changed in the dead of winter. The plumbing line didn't have a shut off valve…read more Instead of the costly repair of pulling out drywall to cut line, Chuck recommended buying the part to fix spigot instead of replacing. This was a significant savings and solved the problem. It was refreshing to receive forthright and honest repair services without attempts to mark up prices or add extensive repairs. It was my first time using GsR based upon a recommendation from a friend. I now have a trusted and reliable plumber I can rely upon. Thanks Chuck!

Paul came out and quickly assessed our problem with a leaky shower valve. He needed to work around…read moresome compatibility issues with new replacement parts for a 30 yr old Moen shower value assembly. I think he went above and beyond tweaking things to make our unique situation work. When he was done, it was leak free and as good as new. Very prompt, patient, and explained everything, and also reasonably priced. I will absolutely use Balanced Plumbing again in the near future for some other projects we've got in the list. I highly recommend Balanced Plumbing.

I have used Balance Plumbing to fix a plethora of plumbing issues at my two rentals and my home,…read moreand they have been nothing short of spectacular. Super-reliable, great quality, and efficient. I trust them to do the job right! And I don't trust easily!! Paul is an awesome dude, professional, and very knowledgeable.

Outstanding! I had vowed to have our ejector pump replaced…read morein our 20 y/o townhouse before it failed. I waited too long! It quit the other day before I had it replaced, leaving a wet carpet. I called Steve Clark and his son, Jessie(?sp) and his assistant were here in just a few hours, and had the job done in just over 1 hour. We got the bill today, and for all the work they did, as fast as they got it done, for an emergency call, I was amazed that it was as low as it was. The check will go out tomorrow, and our gratitude to Steve and his employees for an excellent job well done!

Excellent work for a reasonable price. I've used them for over a decade and they always respond…read morequickly. HIghly recommend!