After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Second service call to my home and another superb experience! Thanks, Gerald, for making the time…read moreand for the "great price". :-)

A fallen tree during a storm pulled down the service from the pole to the house and the meter and…read morewire off the house. I have an old home and the fuse box and electric service was not up to code and this was now a good time to upgrade. After leaving messages with several other contractors who never got back, I found Gerald Long Electric. Gerald got back that afternoon and came out to inspect and quote a few days later despite being busy. The quote was to replace and upgrade to code, all electrical from the roof line down and into the basement with a new 100 amp breaker box replacing the existing fuse box. Other grounding and neutral issues were also found and corrected. All the work was completed in about five hours! I was expecting it to take all day. Communication with Gerald was excellent, either answering his phone when I called or retuning my call a few minutes later. Everything as promised and at a very good price. With years of experience he has probably seen it all! There were issues and delays with getting a permit to start the work and this would have been much more of a problem if Gerald hadn't been so responsive and helpful. A great guy and crew to work with! Now I know who to use and who to recommend when asked if I know a good electrical contractor. Without any doubt, Gerald Long Electric!

Anthony and Jimmy completed various scopes at our home this morning. They were friendly,…read morecommunicative, and efficient. This was our first experience with Von's, but I was really impressed. From scheduling to follow ups and then finally to services rendered, I had only terrific experiences with each staff member. Thanks for doing great work, highly recommended!!

Updated Dec 2022 - Third time using Von's and they continue to shine. New exhaust fan install…read more Fast, efficient and cost-effective approach. I have a few larger items in the pipeline and will continue to have them as my "go to" for electrical experts.

Excellent customer service and follow up!!!! The owner…read morecalled and very nice. I will be keeping them in mind for future work.

Steve is fantastic! We are so happy with this work. We had him here last winter to install a…read morefoyer light where there currently was no light. He did a great job running the electric to the vaulted ceiling with minimal opening of the dry wall. I don't know how he does it without opening more of the wall! He did a long list of other electrical things around the house that were long over due. We just had him back last month to install a ceiling fan in our master bedroom that had nothing on the ceiling. Not only does he do great work, he is very personable. I felt very comfortable having him in our home. Also, Mike, who works his schedule, is a really nice guy on the phone. He's easy to talk with and I can tell he does his best to accommodate your schedule the best he can.

What a great family owned business. Extremely professional and easy to work with. I would recommend…read morethem to anyone looking for great electrians with tons of experience.

An inquiry through LocalHandyman.com (which apparently routes to Anji) resulted in a text message…read morediscussion of what I wanted an estimate for along with a "threat" that if I didn't accept their "service call request" (something I never asked for, just an ESTIMATE); I'd be invoiced their basic service call charge even if there was NO appointment and NO service done. Don't know if this is an Anji problem or a LocalHandyman problem or someone else's problem but threatening to bill for unbid and unaccepted service (not to mention not scheduled!) is poor customer relations at the best.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!