Great service in replacing my two hot water heaters. Fast, dependable, great quality job on removal…read moreand installation!

Got a flat quote of 1600 without any detail as to diagnosis, part charge, vs labor. Said it was…read morepolicy... after spending 2 hours on the phone with tech support Sounds like this technician was inexperienced or unlicensed or both... another vendor came to the same conclusion in less than 30 minutes on a prior day Not of fan of vagueness and lack of transparency in any situation... red flags in all situations.... but it did make it an easy pass... RESPONSE to response from Chad: The technician thst stated it was the blower was out the PRIOR week BEFORE Andersen.

New HVAC system recently installed. We are having a few problems which are being addressed.read more

Excellent service and professionalism. Caesar was very thorough and explained his findings in…read moregreat detail. Gave us all options to make an educated decision on how best to proceed with our HVAC system. Highly recommend them for your HVAC needs.

Was in a pinch with out of town guests staying with us and toilet decided now was the time to start…read moreleaking all over bathroom floor. Called in a.m. they understood I needed prompt service and worked to get me in same day. New toilet installed. Their representative that did the work was courteous and thoroughly explained what needed to be done.

This family run business really cares about their customers and the community. They aren't "just in…read moreit for the money". We've had them take care of several things at our home today. It was an evacuation pump (sewer related). Kevin, a newer employee, but with 26 years of experience was so kind and informative. He helped us make the decision between replacing a switch and replacing the pump, but we felt very comfortable along the way. He also went out of his way to inspect a few other things that I had concerns about. He was so clean and wiped down all the surfaces with Clorox wipes, including the door handle on his way out :-) But he was so kind, impersonal patient and knowledgeable. I would say this is consistent of all of the Herra employees that I have encountered so far. I definitely recommend them !

This is a family owned business and my experience over many years has been that Mark's honest,…read morecompetent and reasonable priced. For example, he saved me more than $1,000 on the replacement of an air conditioner coil compared to what Energy Services was going to charge.

Prompt, polite service at a reasonable price. You can't go wrong with that! Our furnace stopped…read moreworking overnight. I called in the morning and had heat again by the afternoon. Highly recommend!

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

I needed a late AC tune up & they were quick to schedule. I was really impressed with how honest…read moreand helpful Mike was. He also pointed out that both units look to be in good shape despite being old. Made some adjustments, pointed them out. Gave me a recommendation on filters based on my older unit. That was encouraging because any time I went through a big company they tried to sell me on a new unit, Mike did not do this. Super helpful & will work with Doc's again. Would highly recommend if you're looking for a new HVAC company! Great value & honest and helpful advice.

Mike from Doc's came out as scheduled and performed a furnace cleaning and tune-up. I've watched…read moreother techs from other companies perform this same task in years past and they were definitely not as thorough as Mike was. He took apart some of the parts that get dirty during normal furnace use and cleaned them out at our kitchen sink before reinstalling them. He also gave me some insight into his experience with my particular furnace model and it's lifespan. Total cost was $85 for his work on my furnace (which is in the basement and easy to get to). I'll definitely use Doc's again!

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Jake came out to give me an estimate on a new furnace. He was very knowledgeable and friendly. He…read morespent atleast an hour going over what would work best in my home. I had the estimate emailed to me within 24 hours There were two choices to choose from. Good and better. I chose the better,and their prices seemed competitive. On the day of the install, the two young men were friendly and knowledgeable. They had my new furnace installed within 3.5 hours, and completely cleaned up everything, and took the old furnace away. It looked perfect, and you'd have never known I just had a furnace installed. I am completely satisfied and would recommend them for any heating or cooling problem that you have.

My heat went out overnight and with the freezing temps Theresa came out the same morning and fixed…read morethe issue at a reasonable price! Patrick's came highly recommended from my neighbors and the service did not disappoint!

Simply the best. We've been using Patrick's for years. They are honest, and reasonable. That's…read moreall you can ask. Recently, our air conditioner went out on one of the hottest days of the year. And, we had family in visiting from out of town. The worst possible day to have an emergency. A quick call to their office resulted in critical advice from the office rep. to ensure that no additional damage was done to the unit. Theresa, one of the owners, came out quickly. The problem was severe and required tracking down the right part. After a short wait, she was able to find the part and fixed the problem. A life saver! Thanks for your professionalism and persistence.