We originally had issues with our HVAC (AC) not cooling properly for the first and second levels of our home. In the past we had another HVAC service firm whom we parted ways with due to unsound business practices (they suggested replacement of $5,000 AC units even though they only had a small leak. The other firm also replaced parts that could have been fixed and there was a pattern of constant upsell and overcharging (we verified this with independent professionals). This led us to Cork's here in Huntley, and it was a great decision. Cork's sent someone very quickly, even though there were many other customers with similar issues this time of year. Gil did the original inspection and then Frank (owner) came a day later as we had to wait for the coils to defrost completely, which made sense. Both were very knowledgeable and trustworthy. They did not give me a bunch of BS about replacing the entire unit, but rather refilled the Puron and injected a dye/sealant. We will monitor it over the next year and call them if we notice issues. They suggested that these 2008 units should have a decent lifespan (possibly up to 20 years if built well) and that most repairs can be done part-wise as things are properly diagnosed over time and replaced. This built a lot of trust with me out of the gate. All of Frank's employees work directly for him, not on commissions, and you don't get the sense there's a constant 'upsell' or 'vague rationale' for larger more costly replacements. The other very great experience was this. We had two toilets that for over year now have been refilling their water tanks on their own constantly (and increasing water $). I replaced the intakes and flappers myself twice to no avail. Frank took the time to fix both toilets in a matter of minutes and knew exactly what the problem was, right during the service for the HVAC. It was nice of him to make the time as I know he was already in hurry to his next appointment but wanted to make sure I was a satisfied customer. We appreciate Cork's business ethics, professionalism and willingness to go above and beyond for customers. Thank you from Nick and Kimberly. read more

A simple toilet replacement and they scratched the ceramic tile floor. Two weeks later the toilet is loose . They refuse to do anything to do anything to fix the issues read more

Cork's Plumbing, Heating, & Cooling - Scratched ceramic tile caused by Cork Plumbing trying to install a toilet - Plumbing Near Me - Huntley, Illinois

Be sure you get a quote for completion of the whole job. Charged 3 hours labor to put a toilet in because he had to comeback another day. This is the third time they came back and they knew condition of the toilet. I was charged to replace the flange even though they knew what was happening and didn't quote that before. Charged from 7:30 AM when didn't arrive till 8:00 am said charges from when they leave office Office is 10 Minutes away( seems the average to next closest hour.They been several times and never had a problem and now will pay over $400 to replace one toilet. Not a good value read more

I've used Cork's Plumbing Heating & Cooling for a couple of jobs now -- once for an A/C issue and again for a new toilet installation -- and both times they were excellent. The A/C was fixed quickly and has been running great ever since, and the toilet install was smooth and professional. Reliable, efficient, and no hassle. Definitely my go-to for any HVAC or plumbing needs in the future. read more

Technician came to my home on Sunday morning due to my toilet leaking. Thank goodness it just needed to be re-seated and new ring wax. Did not charge me an emergency fee and did not try to sell me something that was needed. No doubt that I will use this company for any further plumbing issues. read more

Everyone is so helpful. Lost heat thanksgiving day and Frank came over with a space heater. Got right on getting the necessary part; and eventually got heat working the next day. He certainly went above and beyond. Cork's will be putting a new system in soon. Frank was understand and explained everything. He answered all questions and I had many. And although, not a Packers fan, I still highly recommend Frank and his company Cork's Heating and cooling. read more

We had all our fixtures replaced by Frank and Dave. They are a wonderful company to work with. Liz and Laura in the office could not be nicer. They were on time and very professional. Loved working with them! read more

After getting a run around, from various plumbing companies, one day we saw a Cork's Plumbing truck, while we were out and about. That was a perfect day. We called them, told them what we needed and asked for a ballpark quote. Liz was terrific to deal with. Being we are senior citizens, on a fixed income, we are very frugal with our funds. After we got a quote, between such and such amount of dollars, we decided to give them a try. Wise move, on our part. We were given a time and date that the tech would arrive. Dave showed up, on time, with a mask and shoe booties, per our request and proceeded with the work. Did the job in a timely, and neat fashion , and got us a receipt. Surprisingly, it was lower than we expected. Shows a lot about the integrity of the company. In today's world, that kind of service is unheard of. We give them a 100 star rating and know who to contact again when we need additional work. read more

The fire sprinkler in my basement sprung a leak. I called Cork's because they're local and was not disappointed. Even though it was after hours, Frank was over that evening and got everything fixed. I'm a big fan of local businesses and I will be calling Frank again to handle the maintenance on my HVAC system. read more

I own a construction company and know most local companies. When the plumber I knew moved and retired, I tried Corks for my own home. They were extremely nice over the phone, did more than what I had asked for and came in at a very reasonable price. After meeting them at my home I realized their family owned company is very similar to my own in which they truly care about the customer. I have used many plumbers and theses guys are not only honest but very good at what they do. I will not only refer my future customers to them but I will call them when I need to for my own home. read more

This company is top-notch I received outstanding customer service they were professional and they were priced right. The job was done very well and I would highly recommend them to friends and family and neighbors. Jackie E read more

Always work with them! Great people who work there and are always extremely friendly! Super helpful when my furnace was having problems! Would recommend them! read more

The worst company !They over charged us 3 times the price....do not hire these crooks who took advantages over senior people !! we hire the for change the furnace ( the air condition works excellent) only for furnace they charged us 2900$ -furnace cost under 1400$...and ,because the new furnace what just replaced did not have space they told us to replaced our air ,they will charged us 3700 for both...so we agree in finally ,they change the furnace ,and air coil ,and because was in December they told us that will finished the job in spring ,so today we call frank ,the owner of company ,and he told us that we have to pay extra 3900 $...what ??? you told us 3700$ both in December ,and now 3900$ only the air ,if not pay he not finished the job...this is cork's company ...the worse experience of our life ...both seniors ,ant the wife is disabled senior...he do not care about people! read more

Frank, came to my rescue again! This morning my kitchen sink was totally clogged, tried Drano and nothing helped, called Cork's and Frank was out this afternoon and fixed my sink! During this Pandemic every thing is more stressful, so glad they were there for me! Thank you so much! read more

Really fast response when my furnace went out. Everyone was very pleasant and returned phone calls quickly. Very reasonable rates, especially for an emergency call when speed was important. Quality work with an easy to understand explanation of the problem. Very respectful of our home and our dogs. Highly recommended. I will use them again for any help I may need. read more

Hot water tank crapped out and leaked all over my utility room floor. Made several calls and Frank (President) was quick to return my call with a very competitive price and immediate availability. Had him out and he had that new water heater fired up ready to go in no time! Seriously impressed with his level of professionalism and meticulous skillset. Not only do I highly recommend Frank, but he is going to be "my guy" going forward for all my plumbing needs! read more

I have dealt with Frank and Dave for 7+ years. Besides being responsive, they have always been fair with their pricing, and do outstanding work. They make their customers feel "important", and do a great job. I have used them for plumbing, heating and air conditioning, and the RPZ valve testing on my irrigation system. These guys are very, very good. read more

Had the same experience as another customer where the guy Frank literally yelled at me on the phone because I had the audacity to challange his bill. He came to the house and made a mess all over my laundry room floor. Didnt even wear the blue booties to cover his dirty boots. He asked me why I didnt say anything. Well how could I after he had already run up the stairs with them on! Kinda pointless and he was out the door so fast too! Came in said it probably needed a little clean.. he cleaned it and left a watery mess and the dirt all over the floor. I wasnt unwilling to pay him for comin out but disputed how much he should be paid. He hung up on me. I paid the bill in full because I did not trust that he wouldnt send me to collections! Will never use them again! read more

EXCELLENT service and knowlege, I was very impressed, I didn't have a major problem, but they dealt with the issues I was having and I know who to call in the future! read more

Receptionist wasn't the most pleasant but the owner went out of his way to help us in a odd situation and my mind that's the extra mile people talk about and look for in this type of business. read more

I use to have very good experiences with Cork's until the owner yelled at me and hung up on me when I questioned a bill for the first time in six years. Very unprofessional to treat a loyal customer like this. I would never recommend them to anyone going forward, and I use to be a very big advocate of them. Very sad and childish behavior. . . read more

Not happy at all with the customer service of this company. They didn't show up twice, no phone call informing me they wouldn't be able to make it. I had to reach out to them both times to find out when they were coming considering it was past the appointed time frame. I believe they chose not to make me a priority because I wasn't interested in installing a new humidifier, it just needed to be fixed and they were estimating the cost of repair almost compared to the cost of replacing, sounded a little unjustified to me. However, they lost my business due to two cancelations within a week span and no communication informing me they wouldn't make it, only an option of rescheduling for a third time. I would not recommend seeking this company out for work, as they are not reliable. Within a months span it took to schedule with them, I could have had my humidifier fixed by now, very disappointed. read more