I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

What a great business. This is one that you don't want to recommend because everyone will use…read morethem. Great customer service, knowledgeable, friendly. They did a mini split ductless system and walked me through the entire way. The great thing is that they recommended what I needed, not what they wanted to sell. Highly, highly recommend them.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

We always call Vince and his team and they are thorough with their service…read more We love that they are a small family owned business and supporting them. whether it's a routine maintenance call or if you're having issues, they are very prompt to respond and get out to your home quickly.

For amazing and thorough heating and air conditioning service, I recommend Gold Shield Services!…read moreContact Art for assistance and you're in great hands! Difficult situations, especially problem solving are their specialty! A+Job!!!

This is the second time I have used this company and so far each time been impressed by the depth…read moreand breadth of their expertise and professionalism. They don't gouge and so far did good. This past summer another company came to fix our broken down air conditioning unit and offered a new unit as the solution. Good shield team cleaned up the unit, identified what needed fixing, did that and it's been working all summer. So even if it eventually dies, I know whom to trust. Can't beat 300 over 5k. Today Jon was extremely detailed in his analysis of the issue. Shared with us the problem plus the solution sand have us realistic expectation of the furnace through this winter. They'll be back next week to repair but he jigged it to work until he can return.. Love em

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Jake came out to give me an estimate on a new furnace. He was very knowledgeable and friendly. He…read morespent atleast an hour going over what would work best in my home. I had the estimate emailed to me within 24 hours There were two choices to choose from. Good and better. I chose the better,and their prices seemed competitive. On the day of the install, the two young men were friendly and knowledgeable. They had my new furnace installed within 3.5 hours, and completely cleaned up everything, and took the old furnace away. It looked perfect, and you'd have never known I just had a furnace installed. I am completely satisfied and would recommend them for any heating or cooling problem that you have.

On December 9, 2025, JNL performed a maintenance check on our furnace. In January our furnace went…read moreout, because the ignition lighter needed cleaning. We were on vacation when the furnace went out. another company was doing work on our house at the time. They were able to get the furnace working at a cost of about $1,000. When we returned from vacation in February, I called JNL. I mistakenly told them the ignition lighter had to be replaced. Actually, the ignition was not replaced. It needed to be cleaned. JNL would not come to check my furnace unless I paid them for a service call. Later, I sent JNL an invoice from the other company showing that the furnace went out because the ignition lighter needed cleaning. JNL would still do nothing.

JNL has been servicing our son's heating and air conditioner for years and recently replaced both…read moreunits, which were 21 years old. They were extremely professional, efficient and the price was less than expected. My husband and I will be using them in the future and recommending them to family and friends.

They come when expected and do a good job quickly. We have used them in two different homes during…read morethe past 25 years.

Having recently purchased an older home in Crystal Lake after moving to Illinois from California…read moreand having low humidity in our home, we contacted Lea to have our furnace and whole house humidifier serviced. From the first contact in making an appointment to having our equipment serviced, we couldn't be happier. Our serviceman showed up as scheduled, cleaned our furnace and inspected it. He did the same with the whole house humidifier. He suggested changing the filter as the current one looked like it had gone to war. He also explained how the humidifier worked and made suggestions regarding settings. Great experience and we know who to call in the future for servicing. Thank you, LEA!!!

I've had several homes and (unfortunately) many issues with furnaces/air conditioning systems…read more However, this time around was a blessing in disguise because I met Mike with Air Temperature Pros! He was FANTASTIC! He communicated very well, made the process simple, and exceeded my expectations with the work he did. There is a difference between "installing a new furnace" and taking pride in the end result of one's work. Mike is the guy that is proud to serve his clients, just as he was proud to serve his country. We thank him for his service in our home and we thank him for his service in the United State military.

Our air conditioning wasn't working and it was super hot this week. Michael came out that day and…read morewas so professional! It's hard to find a person you can trust to give you a straight answer and not feel like you are being taken advantage of. Michael did an amazing job of explaining and giving us reasonable options. And such a great price. He was very friendly and worked so fast. It was cool and comfortable before we knew it. I would definitely recommend!!!