Keith and his partner were great! Prompt and courteous, they went right to work and quickly fixed the problem while explaining it in detail. Great service, very fair pricing. Give him a call!!! read more

Very nice guy I think his name was Logan very prompt and I was very happy with the outcome reasonable too

I highly recommend Keith. As others have said, he is extremely friendly, knowledgeable and upfront about costs. We had to get a kitchen sink re-piped in a home we moved into a couple of months ago. It was a peacemealed disaster. He gave us 2 options which I appreciated. Very quality work was done, fantastic clean up. When he was finished, he showed us how everything was hooked up, how to clean the disposal and pointed out the warranty we had on our new faucet and actually affixed a label to the cabinet for future reference. I am so happy we went with an independent that cares about his work vs. these large plumbing companies. We will have him back to so some additional work in the future! read more

I was replacing my electric range with a new gas range and needed to have a shut off valve installed on the gas line before the new range could be delivered. I saw all the excellent reviews for Keith and decided to give him a try...I'm so glad I did! It was great to be able to set up an appt. right away and not have to go thru voice mail! He and Tyler (his apprentice) showed up on time and both couldn't have been nicer! They did an excellent job and were very careful to clean up afterwards. Keith won't leave the job until he knows everything is perfect! I was very impressed and will be calling him again! I now understand why he has so many 5 star ratings! read more

Should have posted this a few years ago, but wasn't on Yelp at the time. We were remodeling our children's bathroom when the original handyman (Who will go nameless) was over his head on the plumbing aspect of the job. He recommended that I let Keith Durso Plumbing handle the toilet installation. Must say, Keith was quite understanding, thorough and professional. Charged me, a fair price for his skills and installed a perfectly brand new 'TOTO'. Took care of any potential issues as well. Highly recommend using Keith for any future plumbing issues or concerns, but book him ASAP, talented folks are always in demand. Cheers! read more

Over the years, we have tried a few highly rated plumbers in the area, only to be disappointed and overcharged. It was time for a new water heater recently, so we tried Keith Durso Plumbing, mainly because of great reviews by his customers. This time we were delighted! As others have described, Keith is highly knowledgeable, very professional, honest and friendly. His charges were far less than other companies that we had contacted. Keith Durso Plumbing is highly recommended! We will have quite a bit more plumbing work to be done next month, and we will certainly be seeing Keith doing that work. read more

I highly recommend them! I called them to get 2 water shut-offs valves replace in my kitchen. When they showed up, it was right after I got new countertops installed so I asked if they can put back the garbage disposal and reattached the plumbing pipes for me. They were very kind to accept the extra job. Cody came over to do the work and Keith stopped by for some extra help at the end. Both guys were awesome and did a great job! They even checked my other water shut-offs valves in my bathrooms to make sure everything was good. They did great work with a fair price, I would definitely call them back for any future plumbing issues. read more

The reviews on line for Keith Durso Plumbing were all outstanding so I hired them to replace a toilet for my mom. Reviews were spot on. I couldn't be more pleased with the professional service I received. Tyler came out and he was on-time, friendly, and a great communicator. He did a great job. He was not informed that I had received a quote over the phone from Keith so I called the office and they honored it. Then Keith personally called me to apologize for not communicating the estimate to Tyler. They exceeded my expectation. I would definitely recommend them. read more

I was sent Keith's way by a co worker that had work done by him in the past. I called and he was over for a quote shortly after. We took a look at what needed to be done, and found that my major issue no longer existed (tub drain leak.) We looked at other things I had concerns with, such as securing a gas line for the dryer, replacing the original drum trap under the bathroom with a newer ptrap, and replacement of the above grade sump pump for the wash sink. Keith left me with a quote in hand once he left and I scheduled the work shortly after. As expected, Keith called about 30 minutes before he was to arrive onsite. I met him there and he got to work right away. Keith is very friendly and attentive, and goes above to keep areas clean! I am very satisfied in the work today at my home. I hope to use Keith in the future for more projects. read more

Keith is an AWESOME plumber and even nicer person. When I opened my door and saw him on the other side I felt instant relief. I knew I was in good hands and all wood be good very soon. He is kind, honest, fair and a good plumber to boot! I won't recommend anyone but Keith for a plumber. He's just THAT great!! read more

Keith came out to our house right away!! Our sum pump went out and he was kind and honest! It was after hours and he was still happy and courteous even though it was after 7 o'clock in the evening. He educated us on our choices and we discussed our needs for our home. He was done quickly and left the area clean! Thanks Keith!! read more

We just moved into a new place and on the first night there, a pipe froze in one of our bathrooms. We called Keith the next day and in less than 2 hours he was here unfreezing the pipe. In addition to that, he took a look around and offered some other services and let me know the urgency and cost of each. Before leaving he noticed one of our toilets wasn't sitting properly and asked if he could take a look under. Good thing he did. It wasn't set properly and could have caused a major issue down the road. He took care of that immediately. Overall Keith provided excellent service and I highly recommend him. read more

Keith turned a bad experience into a good one. I had a pipe that cracked and was spilling water out onto my dining room carpet. Needless to say I was in a panic. I called Keith based on the reviews that I had read, and am extremely happy that I did. This is a family business that really cares. First his wife answers the phone and was extremely pleasant and helpful. Keith showed up within the hour and got right to the problem and fixed it. He was so nice and kind, honest, and knowledgeable that he put me at ease immediately. In fact I had to get a restoration team out to dry out my carpet and walls, and they were so impressed with his work that they took his information to use in the future. I can promise you that a call to Keith will help make a bad experience better. read more

Three repairs in past month: backed up laundry room drain, new kitchen faucet, and an outside faucet relocated. Durso plumbing was quick, professional, and reasonably priced. Finished product looks and works fantastic. Super clean as they worked - all areas were spotless when they were done. Cannot recommend them highly enough! read more

We've had Keith out to do plumbing revisions and repairs on separate occasions at our home in Palatine. The first thing to strike us is Keith's friendly personality and refreshing honesty. There is no slick sales or trade jargon used, just an open conversation of what you're looking for and then a professional recommendation after the home/issue is reviewed. Keith offered us several options that would be fitting for our most recent repair with suggestions for different scenarios (i.e.; would we be finishing the basement, do we have a specific budget in mind, etc.) We will keep his business card in our file to use EVERY time we have a plumbing issue or question. read more

Keith is the best plumber I have ever known. He has been my plumber for over 20 years. He is very neat and clean. He wears protective booties in the house. He is a great listener as to the problem. He fixes all my plumbing needs meticulously and to perfection. I only trust Keith, and he does the best job ever. Two thumbs up from me. read more

Keith really saved us! While waiting for our new home to be built we are spending most of the summer in our fifth wheel. We had an emergency in our RV with a leak in the kitchen. He came out really quickly and summed up what happening. Even though he doesn't usually work on fifth wheels he found the problem and gave us options and quotes of what he could do. He was so personable and honest we will definetly call him if we have plumbing issues at our new home! read more

I forgot to post this right after they came! Amazing process from start to finish. Fixed a leaky toilet for me. It was the week of thanksgiving and they had An appointment within two days. It wasn't an emergency at all, but I still really appreciated that. Keith was so nice and professional, will be using him for any plumbing needs! read more