I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

Fantastic company! I had 3 quotes before them. They had the best price, were the most professional,…read moreand also pointed out a crimped line on my water softener the other companies didn't even notice. The day of the job they sent 3 plumbers. They were such an efficient team, I was super impressed! I got a new electric water heater, a filter under my sink,a new faucet, and my sewer line rodded out with a camera view (which I got to see before and after all the roots they got out!) They were done in 3 hours. I couldn't believe how smooth it all went! I'm so happy with it all. Everything works perfectly and looks beautiful!

Good Call Plumbing is a fitting name for this company. I had them upgrade the inside water shut off…read morevalves for our faucets and toilets, plus the outside water spigot for our home. Steve the owner was a pleasure to work with and he provided a competitive quote. His plumbers: Jake and Zak were absolutely fantastic, they were professional, knowledgeable, customer friendly, finished the job on time and treated our home with great respect. I highly recommend them for your plumbing needs, Five Stars!

I had the plumber out again to solve a problem today. There was no charge because they were here a…read morecouple of days ago. They are great people to work with, always on time, cost is acceptable and they listen to your problem. A big shout out to Jared and Pedro. Thank you so much.

Had them at our home a few times for various jobs, and every time they were prompt, professional,…read moredidn't leave a mess, and the price for service was very fair. So far they have rodded out our sewer line, installed a cleanout, fixed a bathroom sink, and replaced an entire sink/vanity for us. All the time being friendly and courteous to everyone in the household. They really did make sure issues were fixed correctly, and were fixed for the long term. I will be calling them next time we have any problems!

The All Suburban crew showed up when promised. They were polite and professional. They got right to…read morework power rodding our drain and sewer line. They worked in a manner to protect items in the area from damage or getting soiled. They made sure our drain and sewer lines were open and draining properly. They also assured that they left our home clean. This was not the first time we used All Suburban and we have never been disappointed. Great Job!

We had All Suburban replace our water heater, 24 months ago. Today we had a plumber come out to…read moredrain our hot water heater (maintenance). When we opened the door to the little closet the tank is in the venting tubing had fallen apart and was on the floor. Thus we were exposed to hazardous gasses! We called All Suburban to ask them to come fix their bad work and they told us that's not warranted and we must have had "high winds" in our house!!! High winds in our home?? In the little closet the water heater lives in??? Then the customer service representative suggested someone BROKE into our home to ruin the hot water heater venting!! They are incompetent and crazy!! The new plumber also discovered the water line shut off was corroded and broken. Shoddy work and no customer service. A good company would have sent someone out immediately to resolve a potential dangerous situation. What a SHIT company! They could have killed us!!!! It cost us $$ to have it all fixed properly

Excellent workmanship and attention to detail. Knowledgeable and friendly staff. Put in a new well…read morewith Grundfos constant pressure system and sealed old well. Priced fairly and overall job came in a bit under the original estimate.

Had a well pump replacement scheduled for a Thursday, but the pump failed on Tuesday. A crew…read morearrived within the hour, assessed the situation, and replaced the pump in about 2 hours. Everyone was courteous, professional, efficient, and - most importantly - they knew what the hell they were doing. They apologized for having to drive over part of the flowerbed, but hey - I'm the one who planted flowers around the well cap. (No biggie.) As for pricing, the total ended up being a couple hundred less than the estimate. (Yay!) The new pump also came with a 5-year warranty. (Cool.) Replacing a well pump is always expensive, but I think we were charged fairly. PRAIRIE STATE WATER SYSTEMS ROCKS.

They returned the phone call to repair a leak and replace a drain cover at my elderly parents…read morehouse. They were quick, explained what was being done and quoted it. They arrived when they said they would and worked efficiently. Really, everything you want in a plumber.

Shaun and crew did another outstanding job at our Chicago townhouse. Earlier this year they…read moreinstalled a hot water heater. This time it was to install sink drains, faucets, etc. for a remodel. Fast, efficient. They spent time evaluating our older dishwasher. They set the plumbing up but recommended that we buy another one due to seal problems and age of unit. This is the kind of advice that I hope to get when I hire professionals.

Respectable. Fair pricing. Nice people. Yelp is making me add characters so here you goread more

I had underground corrugated PVC pipe that carried water from two downspouts and a sump pump to a…read moredry well in my back yard and the pipe needed replacing. Russ's replaced the old pipe with 4" solid PVC pipe and installed additional pipe to route water from two other downspouts to the dry well too. Russ and his son Mike and their crew completed this large job in about ten hours and I am very satisfied with the quality of their work and my interactions with them. 25 years ago, I used Russ's to tie the sump pump discharge at my previous house into the storm sewer and they did an excellent job then as well. I would recommend Russ's without any hesitation!

I live in Marengo, and I would recommend these guys any day of the week! I called their office on a…read moreFriday evening and Mark, the owner, picked up on his cell. He was able to help troubleshoot an issue with me, and it turned out that I needed a new hot water heater. Communication was great throughout the process. Steve was who I met at my house (technician or foreman, not sure) - he was also super kind and helpful. If I ever have any other issues in my house, I'll be sure to call Mark.

Completely lazy customer service, with mixed/improper expectations. Called for 3 days, each day…read moretold would be serviced later that day. Each day, no call, no show. Excuses each time pointing to bad to be management and disorganization. On the 4th day (today) , was told someone came out the prior evening but no one was home. I was home all day/evening and was awaiting the pre-call that I was told repeatedly that I'd receive, so I wasn't sitting by my door waiting for someone to knock. When I explained I got no call, they read back the phone number they had, which I had repeated every time I called, and the last 4 digits were swapped. The rep just said, "Oops, that's the problem then." Yeah, no one read call my number to confirm and recommended they start doing that after the rep gave another excuse of "receiving so many calls to their office." When I asked to get priorized today as my young child would be coming over for the weekend today and was told they could "try, but..." and when I explained this has become ridiculous they defaulted back to saying "no one was home last time we tried" and I referred back to THEIR expectations set that they would call when ON THEIR WAY, then why still show up when no one answered because they called the wrong number? The rep got incredibly irate and aggressive and I asked if I should call another company since they can't seem to keep up/adhere to expectations, to which she yelled "yes, I think you should" be hung up. I know this is the hot season and it's busy, so give proper expectations, confirm you have correct contact information, keep your customers updated and for God's sake, take accountability and hold your temper... Unprofessional, unreliable, incredibly unpleasant company to interact with.