Excellent workmanship and attention to detail. Knowledgeable and friendly staff. Put in a new well with Grundfos constant pressure system and sealed old well. Priced fairly and overall job came in a bit under the original estimate. read more

Prairie State Water Systems - Plumbing Near Me - Maple Park, Illinois

Had a well pump replacement scheduled for a Thursday, but the pump failed on Tuesday. A crew arrived within the hour, assessed the situation, and replaced the pump in about 2 hours. Everyone was courteous, professional, efficient, and - most importantly - they knew what the hell they were doing. They apologized for having to drive over part of the flowerbed, but hey - I'm the one who planted flowers around the well cap. (No biggie.) As for pricing, the total ended up being a couple hundred less than the estimate. (Yay!) The new pump also came with a 5-year warranty. (Cool.) Replacing a well pump is always expensive, but I think we were charged fairly. PRAIRIE STATE WATER SYSTEMS ROCKS. read more

Prairie State Water Systems - Plumbing Near Me - Maple Park, Illinois

Applause applause for these guys! Nothing like waking up on a Sunday morning and you have no water. We didn't know if it was our well, captive water tank, an electrical issue or whatever. Don came out by the afternoon, correctly diagnosed the issue and worked into the night. It was not an easy job in any sense. There was still no water at the end of the day, but Don came out with another set of eyes, Mike first thing the next morning. The two of them found the issue within an hour with NO digging or added expense. We can not thank them enough for their persistence, grit (it was super cold out), smarts and genuine care to get the water flowing in our home. This company also installed a water filtration system for us a couple years ago and it has been outstanding, a total game changer. I give these guys my HIGHEST recommendation! read more

Prairie State Water Systems - Plumbing Near Me - Maple Park, Illinois

Great service. Had an issue with water pressure and the crew was out here within two hours to diagnose the issue and educate me on well maintenance. Very professional, friendly, and knowledgeable. read more

I've had 2 water emergencies in this house and both time (unrelated issues) I've called prairie state and they've come out quickly and made the repairs quickly and didn't overcharge me. This last time was on a Sunday and the poor guy spent all afternoon here. He kept my husband informed of what he was doing and was very knowledgeable and courteous. We'll call them again with any issue! read more

Prairie State Water Systems - If you have water issues, call them, wonderful service! - Plumbing Near Me - Maple Park, Illinois

Highly recommended. I used the Marseilles office of this company, but the service was excellent. They came to replace our water conditioner and helped diagnose an issue with our well and hot water heater. The service was fast, the installer was professional and punctual. The owner is not condescending when explaining things to us and I was very pleased with how kind the office ladies have been to me when I have called and needed help. Their products are also very robust and I have been impressed with their product line as well. read more

Late one evening, i came to find out there was no water coming out of any of the faucets. Being on well and septic, the only time the water ever goes out, is when the power goes out, and I had power. My neighbor recommended I call Prairie State. It was almost 11pm and thankfully someone answered the phone. I explained what was going on and he said they would be there first thing in the morning. I was expecting to replace the well pump and sweating that I was about to drop few thousand. Mike and Dan came by the next morning, assessed the situation, figured out what the problem was, and told me what it approximately was going to cost. Luckily, they said it should come in under $1K in total cost. Ended up replacing my plumbing and the tank in about an hour. Great service, I was very happy with them. Will recommend to anyone on a well and septic system! read more

Woke up this am with no water. Called Prairie State Water Systems and Matt and Dolton were at my home within the hour. By 12:30 we had a new pump installed and ready to go. They decided not to ruin our yard with a heavy truck, so they replaced the pump by hand. We are very appreciative and would definitively call them again for any future well issues. Thank you! read more

Words cannot express how amazing this company is. After our daughter had no water for days and their home warranty company was giving them the run around, we contacted Prairie State and not only was Isabel in their office super pleasant to deal with, she got ahold of their incredible technician Joe who was there within an hour. He diagnosed the problem, bad well pump, and had all the parts with him and got it fixed right away. I can not recommend this company and Joe in particular, highly enough. If you have well problems, call them. read more

What a great guy! Knew the issue and the resolution. He was in and out in less than 2 hours. Reasonably priced per service and warranty. I posted their information everywhere and I want to work with them for the next 20+ years that I live here. read more

These guys are truly amazing! My water stopped working and I was expecting to have to buy a new pump. I gave them a call. It was after an ice storm, so I thought I would have to wait a long time.. Even though I live quite a ways away, they were here in less than an hour. They checked out the water tank and the circuit breakers and were able to fix the problem quickly...I was truly shocked when I asked them how much I owed them, and they said nothing. Since my pump is 25 years old, we discussed how much a new pump would be....they quoted me a price that was less than half of what my old well guy wanted to charge me. They were professional, knew their stuff, and most of all seemed like very nice and trustworthy guys. I would recommend them whole heartedly, and when it comes time for me to finally replace my pump, they're the guys I'm going to call. read more

Great communication with immediate call backs and regular updates on eta. Turned out to be a pump pressure switch which is a pretty easy fix. I felt the price was fair and they provided good explanations of what they were doing and options available. read more

always super courteous. and they know their stuff. one time a repair was done for the cost of parts ($7) because the guy was already in the neighborhood. would have been $100 house call. that's the people i trust with my home! read more

Prairie State is great. They are HONEST and very professional. We've had them out to replace a well tank, and a few years later, used them again to install a new well pump system for us. I cannot say enough about how much I recommend this company - give them a call, it will be worth your time and you'll be happy you did! read more

These guys know their stuff. Really well. Excellent no charge consultation of my well and water softener system after purchasing our home. Took me through the ropes of the system. Very friendly and super knowledgable. Brought the unit back to full function after most likely being dormant for a year. Educated me about expectations and future upgrades to the well unit. Was very happy with the service! read more

Thank you Prairie State for your effective, timely service. Your technicians where very courteous, knowledgeable and last but not least honest. A very refreshing experience rarely seen in the service industry. I have to admit I was truly impressed. Thank you again. read more

Prairie State Water Systems is seriously an excellent family owned business. Mike is just a top notch trust worthy, hard working, good man. I'm born and raised on city water and sewers but after moving to Inverness I had a problem with a failing well pump. Mike took his time to educate me on the well water systems as well as the work he would be conducting. Prairie State was on time, informative and very clean when they put in my new well water system this spring. Praire State was very affordable and I would highly recommend them based on my positive experience with Mike because he brings credibility and integrity to well water industry. read more

I am happy to recommend this company! This is the second job that they've done for us, but this was a crisis! I had water coming into the basement where the water entered the house. They came out the same day and fixed it in no time at all. The guys were polite, knowledgeable and very helpful. Last night I was mopping the basement, tonight I get my ice cream! I will definitely call these guys again and recommend them to anyone that asks! read more

I don't remember how I found these guys, but I'm glad that I did. Blue collar, hard working, and experts at their craft, Prairie State has helped me out of a couple of jams. Over the years, they've replaced my water tank and well pump and have always been quick and competitive on pricing, never going over their estimates. In a world where it's so hard to find honest professionals, I'm happy to trust Prairie State with my water systems. read more

I called this company to come out to service a pump they installed four years earlier that was still under warranty. They responded immediately and came out the next morning without any issues. The problems started when they assessed the problem. Their tech claimed the tank bladder had gone bad (installed less than two years previous) which caused the pump to short cycle and burn out, thus voiding the warranty. They quoted over $3100 to replace the tank, the electronics, and the pump. I had another reputable local company come out to give a second opinion. They fixed the pump and electronics for less than $800 and said there was nothing wrong with the tank. Clearly, Prairie wanted to overcharge me and claim the warranty for themselves on the back end. It's disappointing to say the least that a company can act in such an untrustworthy manner with a family's access to water. Not recommended to say the least. Caveat emptor - let the buyer beware. read more

Mike and Don were extremely helpful in explaining the problem and what needed to be done. They were careful with the backhoe and respected the property. They fixed a broken pipe that was creating a wet and muddy soil, plus they replaced the well tank and the well pump. I was always told what they were doing and what was done. I would not hesitate to recommend Prairie State Water Systems. read more

Very disappointed. I had a 9 am appointment so we had taken the day off of work to meet with them. Steve was to come look at our whole-house RO system. at 10 am I called their Office as nobody had yet come. I was told they would call him and have someone call us back. By 11:30, we had given up. We have still not heard anything from the company or the man that was to come out and we lost personal work days! If anyone has other recommendations for the South West suburbs, I would love to get them. read more