UNRELIABLE. Was supposed to arrive between 11-11:30am and was still not here at 11:45am. When I…read morefollowed up, he said he's running late from a flooding job (should've given me advanced notice) and said he can come at 1-2pm (after I've already rearranged my day.) I asked if he can come at 1pm, and no reply. Did NOT honor our appointment and did not respect my time. Was a NO show.

My sump pump was broken and the Proper team did a great job replacing it…read more They got the job done quickly. Pricing was fair. And they were very professional (kept things clean, wore masks, clearly documented costs). I would definitely recommend working with Proper Plumbing & Drain.

We highly suggest AirCor for any HVAC-related services!! They are super responsive and willing to…read moredo the work at a moment's notice with very fair pricing which is a true rarity in the Chicago area. We were in desperate need of both a brand new HVAC and A/C unit which they were quickly able to install in a day. Did I mention our A/C happened to be on our roof 3 stories up with no direct access/ladder? They said 'not a problem' and used their own resources to safely bring down the old unit and install the new one with no issues. Use Aircor if you need the work done right and done quickly. We look forward to using them for all our maintenance needs going forward as well.

AirCor installed a new heating and conditioning system in Fall 2022. The Team was professional and…read moredid a great job. One year later, we are extremely satisfied with our choice. The pricing was fair and the service outstanding. It is clear that they take pride in their work and value their customers. I would highly recommend Javier and the team at AirCor!

We had a problem with a leaky kitchen sink drain and were suddenly in need of some quick plumbing…read moreservices! Having hired A & T Plumbing in the past with excellent results, i called them first. They had a plumber onsite shortly who not only fixed the problem, but was able to suggest some small changes needed to bring things up to code. Everybody I spoke with worked very hard to treat customers in a cordial and professional way, and, they did everything they said they would do in a timely manner and for reasonable price. So, all in all, it seems clear that these people take customer service seriously, and that showed throughout the whole experience, from our initial call through the end of the repair. I recommend A & T Plumbng Inc & Son unhesitatingly!

We had A&T out to my 96 yo dad's house to fix a leak, decommission an old basement shower and…read moreremove a defunct water softener. Dad's a tough customer since he used to do all that stuff himself. They were great - patient, professional, efficient and got it all done quite quickly. Even dad thought they did a good job and he would hire them again. Special thanks for hauling the very heavy water softener and salt from the softener up the stairs to the garage for disposal. Dad's also hates to pay for stuff he used to do himself, but the cost was reasonable - even to dad. Planning on having them back soon to fix other stuff that dad has put off.

Had many large companies come out to quote the replacement of my original failing gas tank water…read moreheater with issues of delayed hot water delivery. Prices were very outlandish as their solution required the addition of complicated valve systems Matt's solution was by far the best and his work is superb. Highly recommended for all your plumbing needs. He doesn't have the high overhead of large companies to give you a great value and his workmanship is outstanding!

Matt came out and said he could definitely get the job done on Tuesday and/or Wednesday. He then…read moreghosted me. I tried following up several times via phone and text messages.

Greedy. The technician did a good job tuning up and cleaning my furnace and didn't try to upsell me…read moreon any parts replacement and had it running better. He was professional and arrived on time. However, when I got a quote to install a Nest thermostat it was $200 for maybe 20 minutes of work. I got a quote (attached) for Aprilaire 500 bypass Humidifier installed to replace an existing one that's failing and I was told the unit is worth $600 and it would be $1170.00 to install (which included a 5% discount if I bought a service agreement with them). I said it seemed a little high so I got more quotes. So far two reputable places quoted $550 and $425 installed and the unit is $230 at most online. Update: so my Aprilaire 500 humidifier was installed by Green Air Care and everything was great with them (see review). They even fixed a couple quirks with my system. Per Brian's Heating & A/C's request I did call Brian's to see why their quotes were so high but they were unavailable so I asked for an email response. If their response email makes sense this may be updated but $600-900 an hour for labor seems really high to me. As with all large projects I'd recommend getting multiple quotes if time allows but the quotes I received from this business were a little outrageous in my opinion.

We hired this company to install a heat pump for a very large room that didn't have heat due to…read moreleaky pipes. They came out twice to review the job to figure out the right way to install the internal parts so the two units would be in the ceiling. It was incredible how they did this. We had two other HVAC company's quote on this job, they didn't come close to the perfect set-up as what Brian's did. We had a small issue afterwords, but they came back and corrected it with absolutely no problem. I HIGHLY recommend this company for any HVAC work needed.

So this plumbing company came out to my property look at work and said they found the problem. So I…read moreagreed to let them fix the problem. To turning around and have leaking coming down the same pipe long story short before they touch that one pipe they should have Investigated the whole problem. And after getting more plumbers out. Realize they rip my off for 600 dollar.

Called H.Mechanical a few days ago because my toilet wouldn't flush. I tried unclogging it myself,…read morebut it didn't work. Gave them a call and a young lady answered the phone and was very nice and professional. They were available that same day, but chose to have them come out today because i knew i would be at home.My appointment was between 7:30-8:30 am and Dereck arrived at around 8am. He was nice, professional and efficient. Come to find out, i had an eyebrow shaper stuck in my toilet, so all i could do was laugh. They travel all throughout the city, unlike most plumbing companies I've come in contact with...and they're black owned, which is a plus for me. Will be calling them to replace my faucet soon and if any other issues come up in my condo. This will now be my go to plumbing company! :) Thanks Dereck!!

Very responsive to our job at hand; quick, honest and efficient. Would totally recommend.read more

The plumbing issue was not resolved, and I was disappointed with the customer service when I raised…read moremy concerns. Overall, it felt like a waste of my time and money. I remain open to updating my review if the company makes a good-faith effort to resolve the situation, but so far that has not happened, which is why I have had a poor customer service experience.

The Terry Garrity plumber used putty to "fix" my leaking toilet. That didn't work. I called a…read moredifferent plumber who installed a wax ring and took this photo

My favorite handyman, Mensch with a Wrench*, recommended Tery Garrity to fix the leaky faucet in my…read morebathtub. I liked the plumber they sent out and they fixed the problem, but I probably wouldn't call this company again based on the following: * They never returned my initial call so I had to phone twice just to make an appointment * They changed my actual appointment 3 times * Ridiculously expensive. The plumber was there twice (once to check it out...and then came back with the part). He worked on it for a total of 30-45 minutes and charged me $418 (the part itself was $222). I always find plumbing jobs to be expensive, but this one was more than I've paid in the past. When I had an issue with my dishwasher a few weeks later I opted to call The Plumbing Doctor** who I've used in the past and had a much better experience in terms of communication and price. * http://www.yelp.com/biz/mensch-with-a-wrench-chicago#hrid:PumhVt-ldRdznErN9RzLVQ ** http://www.yelp.com/biz/the-plumbing-doctor-chicago#hrid:L9-NyPm2lqOlpaOtVlebbg