UNRELIABLE. Was supposed to arrive between 11-11:30am and was still not here at 11:45am. When I…read morefollowed up, he said he's running late from a flooding job (should've given me advanced notice) and said he can come at 1-2pm (after I've already rearranged my day.) I asked if he can come at 1pm, and no reply. Did NOT honor our appointment and did not respect my time. Was a NO show.

My sump pump was broken and the Proper team did a great job replacing it…read more They got the job done quickly. Pricing was fair. And they were very professional (kept things clean, wore masks, clearly documented costs). I would definitely recommend working with Proper Plumbing & Drain.

The Terry Garrity plumber used putty to "fix" my leaking toilet. That didn't work. I called a…read moredifferent plumber who installed a wax ring and took this photo

My favorite handyman, Mensch with a Wrench*, recommended Tery Garrity to fix the leaky faucet in my…read morebathtub. I liked the plumber they sent out and they fixed the problem, but I probably wouldn't call this company again based on the following: * They never returned my initial call so I had to phone twice just to make an appointment * They changed my actual appointment 3 times * Ridiculously expensive. The plumber was there twice (once to check it out...and then came back with the part). He worked on it for a total of 30-45 minutes and charged me $418 (the part itself was $222). I always find plumbing jobs to be expensive, but this one was more than I've paid in the past. When I had an issue with my dishwasher a few weeks later I opted to call The Plumbing Doctor** who I've used in the past and had a much better experience in terms of communication and price. * http://www.yelp.com/biz/mensch-with-a-wrench-chicago#hrid:PumhVt-ldRdznErN9RzLVQ ** http://www.yelp.com/biz/the-plumbing-doctor-chicago#hrid:L9-NyPm2lqOlpaOtVlebbg

We had an emergency leak in our bathroom. Savior Plumbing responded right away. They were prompt,…read morecourteous, extremely detailed and professional, and gave us great advice for next steps. They were also very generous, considering how last minute our request was. I can't recommend them highly enough.

We had a last minute need to move our gas line for a wall oven. Our electrician had arrived the day…read morebefore and connected the oven, but told us to call his guy to move the gas line, which prevented the oven from being installed. When his recommended plumber never responded, we called Savior Plumbers and they quite literally saved the day. With only a few hours before our home inspection, Henry went above and beyond all expectations moving the gas line, rerouting the electric, and cutting a channel when we realised that our oven wouldn't fit into the wall cut out due to the cord. I HIGHLY recommend Savior Plumbers for all your plumbing needs and for their promptness and honesty.

This is an excellent company that provide great service. My sink was fixed and my plumber was on…read moretime and very professional.

fast and quick and thanks all good work all the in one day quick and fast we recommend them and…read morecall them again

We contacted Nick wanting some nipples for body sprayers in our shower replaced (they were done 20…read moreyears ago and the original homeowners used galvanized pipe which was rusty). We also wanted a camera inspection of our sewer main line to confirm the stuff we are using to keep the roots out is working. Nick gave a ballpark cost over the phone for the bore scope inspection and after seeing the shower gave us a quote on that. The prices were all fai and he replaced the galvanized stuff with brass which won't rust. The bore scope inspection confirmed no roots in the line and he called me downstairs so I could watch it. We are happy with Nick's service and prices. He's an honest contractor who won't try to take advantage of you.

I have been dealing with Brilliant for close to 15 years. From small jobs to extremely large…read morecomplex renovations. They have always understood what was needed and did the work in an extremely timely and quality manner. I view Nick as master craftsman at his trade.

I've read the reviews and figured I call to find out if they can come over and give me a estimate…read more Spoke to someone and they told me that it will cost $175 before getting to my house and and it can goup when they get there to see what they need to do at the site. I don't get it, if they give FREE estimate, it should cost me no $$ for them to come over.

If there were six stars, Joe Stewart would deserve them. He called me right back after I left him a…read moremessage, and was not only on time, but early. And extremely reasonable! We've had many many contractors and the like out to fix our 100-year-old house since we bought it 3 years ago. He is definitely one of the best.

Mike is an amazing plumber! Despite having found him at the poopiest of times (literally), we feel…read morelucky to have found him. Recently our basement flooded with water when there was a gigantic super cell storm. Mike came to help very quickly after we reached out to him, despite being swamped with tons of other similar complaints. He quickly addressed a huge range of issues ranging from cleaning and cameraing our sewer line to closing our stack drain, fixing our flooded out water heater, helping us with our boiler and radiators (which suddenly weren't working just as it started to get cold out), and more. Mike's honest and fair. He tells you what really needs fixing, what can wait, and is able to think creatively about solutions to save money/maximize value. It feels great knowing we have an honest contractor rooting for us instead of trying to squeeze us. In a sea of overpromising, overpriced plumbers, Mike stands out above the rest. 5 star work and service for sure!

I am writing this review to tell you how wonderful Hydro Tech is. Last year Mike did some work for…read moreme which I also provided a review. This review is for the work they did for my Mom. I believe in good service and when I receive it, I always tell/refer others. My Mom's kitchen water pressure was very low. She called her home warranty company who sent out a technician. That's a story in it self. Anyway, I told her about Mike. I called Mike on a Thursday for her and asked if he provided service to her area. He said he would contact her to discuss her plumbing issue. Well Mike and his team went to my Mom's house that Saturday and were able to resolve her water pressure issue! Talk about efficient, professional and just an all around good business....Hydro Tech it! If you need a reliable plumber, contact Mike. Mike, thanks for resolving my Mom's plumbing issue. Job well done!!!

I had a hotwater heater go out in our new (to us) home this weekend. We have an AHS policy. The…read moreheater was a 75 gallon rheem heater - so it was big. Priced online new as over 1200 bucks from nextag and multiple vendors. AHS covered the heater replacement. Those with home warranty policies know they're called casino policies sometimes - but I was shocked that the full amount was covered. Pleasant suprise after reading these reviews and expecting the worst, but my policy covered what it said it would cover What is not covered in any such baseline policy though is the piping to and fro. My house is over 100 years old, so there was significant work to be done. I may upgrade to the next level policy this year that does cover the connections. Big John from Choice came out to my house in the north suburbs from Schaumburg. The night before the appointment the office called and ask if we'd be home between 10 and 2. John was at my house at 9:50. Good start. He assessed the issue, wrote up a quote on the not to exceed figure for replacing the piping with proper components that don't rust. He explained the current piping was functional but likely contributed to my heat breaking do to a mismatch in material for the dialectrics. Several valves, tee joins and general copper piping needed to be replaced. Heater was ordered for pick up and installation was to be next day. Office called that night - asked for a window between 10 and 2. Big John and teammate Mike came in to get the job done. They lifted out the beheameth, brought in the new one, and several hours later we had hot water. Total work was 495 on the quote for all the pipework. It looks great, definately worth it. We ended up not having to have a new flu put on, so after my invoice was recieved by the office they cut a check to me for the difference and I had it this afternoon when I got back from work. So all in - GREAT WORK. From the front office to the assessment to the installation, these guys rocked it. I was expecting non-rocking just given the economy and I wasn't sure how the home warranty would work - but it rocked. I understand everyone has their own experiences, and that these policies often cause frustration when people think they cover entire jobs when they do not, but I would consider that framework when assessing the commentary from the postings below. Good work fellas! I'll hope not to have to see you soon but my boiler is over 30 years old so we'll probably touch base this winter.

I didn't get a chance to use them, but called them for a repair for a leak I had and they made an…read moreappointment between 8 and 10. Nobody showed up and I called at 11 to see what had happened. They told me they would get back to me as far as why nobody had shown up. They never called back so I called them back an hour later and got the same answer - still checking into it 2 hours later. I never ended up getting a call back and ended up going with another local plumber. I would never trust a contractor to do work with my home that is this disorganized and unprofessional. You would think in this economy people would be begging for work, but I guess not.