So I was referred to Terry by Michael from Mensch With A Wrench. I noticed my newly installed toilet (from about 1.5 years ago from a different plumber/contractor) started having a slight leak from the base. I called Terry after Mensch indicated he was no longer doing this type of service and referred him --- Teresa answered and was very polite. I indicated I was only available today (the actual day that I called) and had a narrow gap the next day. Teresa put me down for a window of 1PM to 3PM but couldn't guarantee it and said if not then hopefully the next day. Long story short she called me at 12PM to confirm they'd be coming closer to 3PM. Pat showed up with an assistant and they looked at my toilet - apparently the original plumber did not install the flange level to the floor... and it was basically floating over a wax seal and could've been leaking for who knows how long! (ergh!!) Anyway, Pat used a lot of paper-towel to try and draw out the water from around the flange which based on how much he got out it didn't seem to be seeping too much into the floor (if it did/is eventually the grout will crack around the tiles, etc) and then put a putty ring around the flange/wax ring to close the seal of the toilet. Right now - no leaks. Pat said there is a year warranty on the work. HIGHLY RECOMMENDED!!!! Only issue for some is they didn't take card, so I gave cash. They DO take check. Pat said they will be incorporating Square-Up or some other credit card swiping device. Will update if anything else happens. read more

The Terry Garrity plumber used putty to "fix" my leaking toilet. That didn't work. I called a different plumber who installed a wax ring and took this photo read more

Terry Garrity Plumbing - This is how they fixed my leaking toilet, instead of installing a wax ring, they used plumber's putty. - Plumbing Near Me

My favorite handyman, Mensch with a Wrench*, recommended Tery Garrity to fix the leaky faucet in my bathtub. I liked the plumber they sent out and they fixed the problem, but I probably wouldn't call this company again based on the following: * They never returned my initial call so I had to phone twice just to make an appointment * They changed my actual appointment 3 times * Ridiculously expensive. The plumber was there twice (once to check it out...and then came back with the part). He worked on it for a total of 30-45 minutes and charged me $418 (the part itself was $222). I always find plumbing jobs to be expensive, but this one was more than I've paid in the past. When I had an issue with my dishwasher a few weeks later I opted to call The Plumbing Doctor** who I've used in the past and had a much better experience in terms of communication and price. * http://www.yelp.com/biz/mensch-with-a-wrench-chicago#hrid:PumhVt-ldRdznErN9RzLVQ ** http://www.yelp.com/biz/the-plumbing-doctor-chicago#hrid:L9-NyPm2lqOlpaOtVlebbg read more

Have been calling to get an issue resolved for over 3 weeks ago. Let's just say they have to literally be stalked in order to get anything done. I've had to call over 15 times and still.... nothing has materialized. Horrible service. Call Ashland Plumbing if you want to get the job done! read more

Terrible, everything Terry touched was worse. He flooded our home, when he finally left, kitchen sink he just installed started leaking John read more

Excellent service! Terry came by to fix my water heater and a few other minor problems that needed fixing. He was friendly, got back to my messages and was very flexible with dates and times. Him and his worker got everything done very quickly and efficiently. 5 stars for Terry and his service! read more

Terry Garrity was also recommended to me by Michael from Mensch with a Wrench. I have used Terry Garrity Plumbing three times and have never had a problem. The first time I used them was to replace the gas valve and burner on my water heater. I already had the gas valve and burner. It cost me $147 for labor for 1 1/2 hrs. of work. The next time they came out was to replace and fit the PVC piping above our water heater vent because our developer never installed it correctly. That cost us a total of $161 for a little over 1 1/2 hrs. of work. The last time we called was because we had a leaky showerhead. The plumber cleared the gasket on the cartridge of the shower valve and resealed. It cost us $98.00 for an hour of work and we haven't had a problem since. Jeff came out twice and Bryan came out once. They were professional, quick and did good work. I have never felt taken advantage of and I would use them again. read more

Amazing service, called and got a appointment right away. Very professional. Workers are very clean and nice. Highly recommend calling them. Affordable pricing. Will use them from now on to do work. read more

Terry is by far, the smartest and hardest working plumber I have encountered through the years of owning an old home! He's a great diagnostician and has saved us so much money by being able to identify the true issue and fixing it in an affordable manner. I've been swindled by so many dishonest companies and will only use him. If you have a true emergency he will be there. read more

DO NOT USE THIS PLUMBER! Like the other reviewer, someone recommended this plumber to us. Also like the other reviewer, we were rescheduled 3 times. I took 2 days off work, and there was zero sympathy from them. They initially said they would give us a discount because of all the reschedules, then later said they wouldn't. Three weeks of reschedules, varying opinions by their plumbers, and a super high price, until finally we had enough. We got another estimate from a licensed plumber for $500 less. You read that correctly. Do yourself a favor and find someone cheaper and more professional. read more

It gets better! I just got a bill stating "Second Notice" for the check they cashed in August.

Had a leak somewhere in ceiling nowhere near any plumbing fixtures above. Pete was the plumber if I recall. He was very friendly,clean, & worked non-stop to locate and fix leak. Several other plumbing companies came thru and couldnt find the source of leak but still wanted to charge me over $200 an hr. I wont mention any names(Cahill & Kerrigan)were awful. Terry Garrity was charging more than 1/2 the other local plumbing companies. Pete took care of everything, i will definitely use them again. read more

I rent my apartment, and my landlady contracts through Terry Garrity. This review is entirely from the perspective of a renter. I have had two very negative experiences with them. The first time, my sink was leaking. I called their receptionist to make an appointment for the next day. The plumber did not show up. Even after I called to confirm that he was coming, he did not show. The next day, I called to find out what had happened. The receptionist said that she didn't know. We set up another appointment for around 3:00. The plumber did not show up at 3:00. I called the receptionist at 4:00, and she said that he was running late and should arrive by 5:00. I called again at 5:30 and he still didn't arrive until after 6:00. He fixed the sink in less than five minutes. It doesn't leak anymore, but he switched the hot and cold water lines?!?! This time, our bathtub drain is clogged. Seriously clogged, to the point that there's been half a foot of water in the tub for 3 days. Terry was supposed to come out yesterday. We called around noon. He said that he wasn't sure when he would be able to make it out, but it would be late, maybe around 4:00 or 5:00. We called at 5:30 to see where he was, and he assured us that he would "definitely come" last night. We stayed up until after 9:00 and he NEVER showed. Today, my boyfriend rescheduled with the receptionist AGAIN for between 3:30 and 4:00. I rushed home from work to be here when he arrived. He never showed. This time, at least, the company called, but not until 4:30. They said that he would be here between 5:30 and 6:00. It's 6:30. He's still not here. I strongly recommend NOT using this plumber. What a WASTE OF TIME. read more

I am a landlord and reached out to Terry Garrity to inspect some leaky pipes. It took NUMEROUS attempts to get even a return phone call. Once an appointment was finally scheduled, the plumber didn't show up. After the 3rd scheduled appointment , the plumber FINALLY showed up hours late at 7:30 at night. He was extremely rude and didn't even apologize for the late hour. After hours of very noisy inspection and spotty repair, the interior wall looked like a complete mess. Weeks went by and when we noticed the water leaking again, we desperately tried to get Terry Garrity out again. Same problems with scheduling and showing up for appointments. I don't even want them to repair the original problem, much less the additional damage they caused. Worst service company I have ever worked with read more

We also called Terry Garrity as a referral from The Mensch with a Wrench. They have performed various repairs for us over the last couple of years to our satisfaction. Today, John was here, replacing a toilet for us. Just like all of the other guys, John was prompt, courteous and very professional. He worked quickly and cleaned up up after the job was done. I think their prices are very reasonable, too. We will be using Terry Garrity Plumbing for all our plumbing repairs! read more

Great job! Thank you! Terry and his team took care of our long list of vintage plumbing problems.

BAD - unprofessional , non communicative - scheduled 5 appointments - all were not only a no show -but never got a phone call cancelling . It's a bad comedy act between Terry and the office lady , Teresa. Neither knows what is going on - each blames the other. I was this patient because a co-worker highly recommended them. They strung me along for 6 weeks to fix a leaky drain . Went to Home Advisors and got service from a different plumber in 24 hours. read more