I've read the reviews and figured I call to find out if they can come over and give me a estimate…read more Spoke to someone and they told me that it will cost $175 before getting to my house and and it can goup when they get there to see what they need to do at the site. I don't get it, if they give FREE estimate, it should cost me no $$ for them to come over.

If there were six stars, Joe Stewart would deserve them. He called me right back after I left him a…read moremessage, and was not only on time, but early. And extremely reasonable! We've had many many contractors and the like out to fix our 100-year-old house since we bought it 3 years ago. He is definitely one of the best.

The Terry Garrity plumber used putty to "fix" my leaking toilet. That didn't work. I called a…read moredifferent plumber who installed a wax ring and took this photo

My favorite handyman, Mensch with a Wrench*, recommended Tery Garrity to fix the leaky faucet in my…read morebathtub. I liked the plumber they sent out and they fixed the problem, but I probably wouldn't call this company again based on the following: * They never returned my initial call so I had to phone twice just to make an appointment * They changed my actual appointment 3 times * Ridiculously expensive. The plumber was there twice (once to check it out...and then came back with the part). He worked on it for a total of 30-45 minutes and charged me $418 (the part itself was $222). I always find plumbing jobs to be expensive, but this one was more than I've paid in the past. When I had an issue with my dishwasher a few weeks later I opted to call The Plumbing Doctor** who I've used in the past and had a much better experience in terms of communication and price. * http://www.yelp.com/biz/mensch-with-a-wrench-chicago#hrid:PumhVt-ldRdznErN9RzLVQ ** http://www.yelp.com/biz/the-plumbing-doctor-chicago#hrid:L9-NyPm2lqOlpaOtVlebbg

We began calling Frank and his son 15 or so years ago, as I believe they were one of my early 5…read morestar reviews. He continues to be easily accessible, and reliable, with fair prices. He came out last week again to rod the lines, and no surprises, and everything is flowing freely.

I just used Frank for what I thought was an emergency…read more We had some flooding yesterday in our basement. We were able to remove the water and dry it out and called Frank shortly after. Frank responded to me within an hour and said he would be out today. He and his son came out. They communicated the whole time and asked before they did anything. Turns out our contractor installed a GFI that didn't work and our sump pump was plugged into the bad GFI. While Frank was here, he also fixed our sink. Highly recommend. Reasonably priced. Did a good job and also didn't shame me for not checking the GFI.

Excellent service & showed up right on time. Decent prices. Great customer service all aroundread more

Roland has been servicing our septic system multiple seasons now. A more honest and knowledgeable…read moreseptic guy I have yet to meet. He has been able to help me keep my system working well and worry free. He travels quite a distance for his customers so call him to experience great service for yourself.

Had Dyna Rooter come out for a clogged drain. Paul was on time, professional and very thorough…read more Will definitely be using Dyna Rooter for my next plumbing needs!

Came to my house Christmas Eve for an emergency water heater replacement. Vince and Paul are very…read moreknowledgeable and friendly. Everything came out perfect, thank you and Merry Christmas!

Just had them in to locate a leak. On the phone when i booked the appointment I was told "99% of…read morethe time I find it ". I was charge for thermal imaging 2 hours $1,000 + then for every hole he put in the walls it was a additional $250. Total $1,700 and he was not able to locate it. Oh and he said I can come back when its leaking to locate it ...... I wish they had said that when i booked it Waste of $$$ Cant recommend theses guys

I do not recommend Chicago Plumbing Experts. I just bought a house with my fiancé and there was a…read morehorrible smell coming from the basement. The inspector advised us as to what the issue could be and we asked Chicago Plumbing Experts to provide a quote to fix the issue. Will diagnosed the issue as being a busted P trap. He provided a quote for $3,879 to break up the concrete around the P trap, install a new P trap, hydro-jet the drain and sewer system, and "re-concrete kitchen drain/vent line assuming line is fine." As new home owners, we thought this was a fair price and we agreed to the price and the invoice, and two guys (I can't remember their names) came out to address the issue. They were 1.5 to 2 hours late and when they arrived they were unfamiliar with what services they were to be providing. We actually had to show them our copy of the invoice so they could familiarize themselves with the job they were supposed to be completing. After about an hour, they notified us that they needed to go buy some supplies. This seemed normal, but they were gone for three hours. When they returned they told us they had to go all the way to Brookfield (from Chicago) to retrieve the hydro-jet, which was supposed to have been brought with them to begin with, according to the services listed on the invoice. Now the kitchen drain. I will accept fault for accepting the wording of the invoice. We knew the kitchen drain was NOT fine, and I assumed they would fix it once they removed the concrete and confirmed that it wasn't fine. They did not fix the kitchen drain. They removed the concrete, confirmed what the inspector had already told us, and used a towel (provided by us) to fill the gapping hole around the corroded pipe. They told us they could re-concrete the drain, but it would need to be serviced in the same way as the P trap (meaning it was going to cost us another $4K to properly fix the issue because they needed to break up the concrete, install a new pipe, and re-concrete the kitchen drain). In addition to this, they decided to hydro-jet the drain and sewer system by using the stack in the basement. They broke the cap on the stack and did not have a replacement in their truck. They told my fiancé what he needed to buy and told him where to buy it. They were about to explain how to install it, but he told them he wanted to go buy the replacement cap and have them install it before they left. They told him the cap needed to be 4 inches so that's what he bought. It turned out the cap needed to be 3.75 inches so the cap my fiancé bought didn't fit. They instead filled the hole with plastic bags and said they would come back to fix it, for an additional charge. They didn't even end up using the stack to hydro-jet the drain and sewer system...they used the catch basin in the backyard. Breaking the cap on the stack was entirely preventable. We called to complain to Will after they left two holes in our basement and he told us they would be back on Monday to put a cap on the stack and to re-concrete the kitchen drain, as discussed. They did return on Monday, but they were there for less than ten minutes to put a cap on the stack and then they left. Although they were there twice, they did not clean up their mess and I had to dispose of the extra rags and their water bottles. They did correct the issue with the P trap, but it was NOT worth it. The service was very unprofessional and overpriced. Advice for new homeowners: assume NOTHING and get EVERYTHING in writing, whether you hire Chicago Plumbing Experts or someone else. Save yourself the expense and the headache.

Had a leaking shower faucet. Needed to be replaced. Called in Thursday came out Friday morning…read more It was great fix and price. Mike was great. Explain what was done and fixed in 20 minutes. Works great now. I will call on them again if I have any plumbing problems. Give them a try. You won't regret it.

These guys were wonderful. Dead 40year old water heater. They were there the next day with a…read morereplacement and, despite the challenges of such an ancient installation, were done in short order. Hot showers. Yay!

Alert Plumbing is great. They installed 2 new faucets and 5 shut off valves in my condo. The…read morewater had to be shut off and Ron took care of everything. My house was totally cleaned up when I got home and faucets look beautiful. He is very bust so call now to get on their schedule. Terri Son at Westbrook Condos

Ed is always my go to plumber! If you need a plumber that is fair and reasonable, try Alert…read morePlumbing. They are dependable and are much better than any other plumbing service I've used.