They answered the phone right away and gave me a solid price, not a "range" like another company…read moredid. They also came out the next day! Called before they arrived and on time. Sharp looking black rig. Don Smith might be the funniest and most knowledgeable septic tank cleaner on the planet. He's got a MS in BS or so he says. He didn't have his diploma on him but I believe him. I now know more than I ever wanted to about my septic system and had fun learning about it. Getting turds sucked out of your yard shouldn't be this much fun, but Don makes it that way.

My water stopped draining and they made my call a priority. They were quick to respond and found a…read moremajor blockage to my tank. They refused to let it beat them and worked really hard at clearing my line. I can't thank them enough!

June 21, 2024: This is a review before service. D&L responded quickly to my inquiry. And so far…read morethe price estimate seems very reasonable. I am already impressed. And the reviews also helped me decide to try their service. (Although I did wonder if they could even be real.) I'll update after the work is completed. I'm looking forward to meeting Travis because of all the high praises in the reviews. June 24, 2024 UPDATE: WOW! Travis was everything everyone else has praised him for & so much more! He showed up on time within the quoted time frame. He was polite & respectful. He stayed until everything was completed. What should have been a simple kitchen faucet swap-out of 15 minutes... ended up being closer to 3 hours. NOT HIS FAULT!! It was all my fault due to my inexperience & lack of knowledge on choosing the correct faucet. BUT... he took the time to make it work properly; with multiple trips to a hardware store. And the most amazing part... with all the extra time running back & forth & the extra hours & the extra gasoline burned... (other than the minor extra cost of the actual parts - getting the correct adapters; again MY FAULT)... he DID NOT even charge me a single penny above the original quote!! Now THAT is CUSTOMER SERVICE! I was so impressed, that I have already hired him to come back again on Friday for a bigger project. I can not recommend this Professional any more highly! A definite 10 stars!!! June 28, 2024 UPDATE #2: Had Travis do another job today. I still find it unbelievable in this day & age that there is anyone like him. He is honest, fast, efficient, skilled, polite, respectful, knowledgeable, a man of his word AND very reasonably priced! I'm 100%+ completely, totally, satisfied & now a life long customer of D & L! THANK YOU TRAVIS!

I had such a great experience last time that I hoped D&L Sewer would be my go-to plumber…read more Unfortunately, after a consultation for a leak, he's only given me the runaround. Despite repeatedly promising to send me an estimate and schedule a repair, he never did. He wasted weeks of my time to find someone else who would do the repair. I hate to post a negative review of a small business, but this was my experience.

We had an issue with a sewage smell in our laundry room. I put a request in for a quote online and…read moreArtur had contacted me and scheduled an appointment with us within 24 hours. It turned out to be a small fix, and he was so kind and knowledgeable. I will definitely be contacting New Era with any other needs we have in the future.

Artur was wonderful. Great communication and honest feedback of my water heater (16 years…read moreold...yikes). Replaced my water heater at a competitive price with a new unit that works amazing. Artur even took the time to go over emptying my tank once per year, which is something I have never been told to do. He also did not try to upsell or cross sell me on anything in the process, which I greatly appreciated.

Had our system pumped on Friday but we began having issues the next morning. They came out the…read morenext day and rodded the lines inside. Looks like the previous owners flushed a T shirt and it had clogged up the line inside the house. So glad Eubanks was ready and able to fix this for us. The guys that came out were very personable and professional while answering my million questions (this is our first house with a septic). 10/10 will call them first.

After finding sewage backed up in our basement, we called Eubanks. They came promptly, and when…read morethey were finished, I went out to settle up he bill. I asked what he had found and the man said that there were tree roots in our pipes, and that he had gotten out "quite a bit". There was nothing on the ground next to him except for a handful of small roots. When I asked where the rest were, he said that he had "thrown all of those way in the garbage can". I then looked in the can, and it was empty! We thought all would be fine, and after paying $200, we hoped it would be. Then 4 days ago, we found sewage again! We called Eubanks, left a message, and after 48 hours, still no return call. Take your business elsewhere. We called Hamende Sewer instead and they came to find massive tree roots in the pipe that they correctly removed!

My laundry tubs were clogged and needed rodding. Paul and Tony went above and beyond in terms of…read morebeing helpful and professional. Glad there is a competitive company Able Sewerage in the neighborhood. Also, they speak Spanish, which is a plus. Definitely, will add them to my short list of "go-to" list of contractors. Mis tinas de lavado estaban obstruidas y necesitaban envarillado. Paul y Tony fueron más allá en términos de ser útil y profesional. Me alegro de que haya una empresa competitiva capaz de alcantarillado en el vecindario. Además, hablan español, lo cual es una ventaja. Definitivamente, los agregará a mi lista breve de la lista de contratistas "go-to".

Good quality service. Timely response. Professional attitude. Able was definitely Able...read more

Ability scheduled service quickly and easily. The technician was very knowledgeable and provided…read moreguidance on how to avoid problems. The price is in line with other companies and a good value. These are the people to call.

Our main line , which was old , iron cast pipe since 1961 when the house was build was giving us…read morea tons of issues on the last 2 months ( a lot of backup or slow drainage ) They are very competitive with their prices , professional and fast . The team works fast. , the only small issue, which is not a big deal now , ( because everything works like it's supposed to work ) , is that , they had trouble locating the main pipe , so they had to dig / rip an extra hole in my front yard .

Outdoor weddings need toilets too!…read more We got to the 8-foot restroom trailer which fits two restrooms. The restrooms looked kind of like what a typical restaurant bathroom does. I guess there was a bit of a funny smell when they first dropped the trailer off but they made sure it was all set and ventilated before they left and there was no issue after that. One thing we had to confirm that we had access to was a long hose that ran to a tap so that the trailer could be connected to a water source. It wasn't particularly "cheap" at around $1,500 but we needed a bathroom, it was really nice, and they went above and beyond. For example, it rained pretty bad that entire week and they made more than 1 attempt at picking it up without any extra cost to us. And the bathrooms truly were nice. My stepdad was really worried and thought it was really strange that we had trailer bathrooms. At some point though he went to use it and came back super excited telling everyone that they just had to see the bathrooms :'D

I've called every day for a week to have a port-o-John serviced on our job site (delivered three…read moreweeks ago). The customer service is kind and respectful and takes the time confirm all contact information is correct. The notes in their system for our site, state that the service employee attempted service and tried calling with no response. The service employee is dishonest and I hope they're held accountable for shedding bad light on Service Sanitation.

Todd came out and was professional and knowledgeable! Never felt like I was being sold something!…read moreHe explained the process and gave me a quote and scheduled same day! After the outside fix we found a crack on the inside and came out great price and John came and fixed it! Always on time and efficient! Friendly! Felt like they were long lost relatives! Great people! Highly recommend!

This company completed extensive work at our home, and during the project, my husband had concerns…read moreabout billing and documentation. Certain charges shown on their iPad did not match the work that was actually done, and when we asked for clarification, we did not receive an honest response. We found that invoices were altered after the fact, with hidden or unexplained charges added. Moreover, after agreeing to work, we realized that the owner and staff did not obtain the required permits for some of the work, and the company acted like that is not an issue. The company has had good reviews, which we used to select them, but we now know that they are starting to go bad and are finding ways to take advantage of hardworking people. They talked about reviews all of the time, and we now know that they push people to write good reviews. Look more closely and beware because they will seduce you with smiles and tons of details on invoices. Make sure that they follow the rules, check everything, and verify that all required permits are properly filed before work begins. Be careful of the salespeople that they use to push you to take your money and break the law. This is not acceptable in our small town or even in our country.