We had a great experience with Ace when we needed our sewer line partially replaced. We got quotes…read morefrom multiple companies and Ace not only came in well under every other quote, they were the most comprehensive in diagnosing the problem, discussing different approaches, and mapping our system in order to minimize how much of our yard/sidewalk would have to be excavated. The communication from Ace was outstanding throughout the process, which was delayed by weather and complicated by obstacles from previous repair attempts by another provider. Their guarantee that they'd address any emergency repairs immediately gave us a lot of peace of mind while we waited for the ground to thaw for the line replacement! They handled the permit and inspection process seamlessly as well. We will continue to work with Ace in the future and would highly recommend them.

We really appreciated their quick and friendly service, would definitely recommend them!read more

I can't say enough good things about this entire company!…read moreEveryone in the office is great and the plumbers are outstanding. They do quality work and leave everything perfect when finished. I have worked with Reggie, Jeff and Brandon! They explain what's causing the problem and what they will do to fix it. Their work is top notch.

Just a straightforward review based on my experience that hopefully provides some clarity for those…read morein need of urgent plumbing service. In my case, a faulty water heater needing to be replaced. The Good: incredibly responsive, tried to troubleshoot over the phone and worked to visit the immediate next day. The (Real) Bad: they price gouged me in a time of peril. Unacceptable. Knowing I was up against the ropes, they charged me what was nearly 3.5 times a normal charge for a water heater replacement! I asked for them to be more accommodating on the quote but came back with 'nothing we can do'. I guess they assumed I'd pay that exorbinant price. I didn't. I got quotes from two other responsive plumbers which proved Plumbing Department was attempting to gouge me. I'm glad I went elsewhere. It's a shame they have such speedy, friendly initial support, but followed it with egregious quotes. Hope they can do better in the future. UPDATE: spoke with owner, Jeff, to discuss the experience. To provide further details underscoring the notable pricepoint disparity: Plumbing Department - install Bradford White water heater with licensed, bonded and insured company Other Plumber Quotes at 3-3.5x less - install a Rheems Performance water heater from licensed, bonded, and insured company. I have no qualms with how Jeff chooses to operate and appreciated their initial support, but found the pricepoints for the install, at a moment of peril, arresting and glad I didn't settle with what was clearly an elevated pricepoint. I'm only sharing my experience and the notable pricepoint disparity.

Called 10 plumbers and they were the only ones able to come same day on a Saturday. Ivan spent an…read morehour trying to solve the problem but didn't have the necessary parts for a permanent solution, he pointed me in the right direction to fix and didn't charge me despite all the time. Would absolutely call them again for any standard problem.

These guys in a nutshell are awesome. They're pricing is very good. Their quality of work is great…read more Their responsiveness is awesome. I highly suggest you give them a chance you won't be disappointed.

We had a main line clogged with tree roots and called Suburban Plumbing Experts to handle the…read morerodding. The two technicians they sent did excellent work, making sure they got all of the roots out completely so the problem was actually solved. They knew what they were doing and took care of everything properly, which is exactly what you need for a job like that.

Thanks for taking the time to respond its much appreciated that you take reviews seriously and…read morecommunicate so professionally! For me, im 152cm and having a really big tall man standing over me pushing me for things that I wasn sure of what or why was needed is uncomfortable when I was willing to pay for the service before this! I was treated like I was incompetent, that the work needed doing immediately by yourselves. When I got someone else out to look i explained I had another service guy out and what it was he said I needed and he said this was not a necessity but very common for companies to try and upsel on because the general customer wont know what it is. Im unsure of what it was but im happy to contact the other company if it helps you and your ongoing training of staff.

I noticed my sink hot water streaming Saturday night. Nothing I read on YouTube turned it off…read more "What to do on a weekend?" Sunday morning after reading so many positive YELP reviews, I sent photos and text to Made In Chicago Plumbing. Jose responded quickly, quoted a reasonable price and arrived within an hour. He fixed the faucet and replaced a flapper on a toilet for me. Jose explained each step he was doing, why certain parts were needed and other parts were not. He showed me the basement shut off valve. No overselling, he gave me the receipts for his two purchases. Jose and Made in Chicago Plumbing earned every one of their many 5 star reviews. I'll call him again in a heartbeat! I highly recommend this awesome company!

Jose was amazing, and incredibly professional!…read more During these COVID times, Jose kept his distance and wore his mask. In regards to his work, Jose fixed my shower very quickly and efficiently, and it runs great!

Simply amazing! I…read morecalled around 1 pm, and already had an expected time window between 2-4pm. Mr. Rivera came out and explained every little detail on what was happening. He was extremely punctual, fast, and super honest. He even gave good advice for the future in making our plumbing more efficient. I will not work with anyone else now! Awesome experience!

My sewer backed up and they came rodded my sewer, opened the line sent the camera in the line and…read morefound the issue. They did an amazing job

This was my second time using Garrity. Today they replaced my ejector pump. Like before they…read morearrived on time and did a great job. You can definitely trust these guys.

Absolutely first rate. Larry has done numerous jobs for our house - installed a new garbage…read moredisposal, replaced flaps and pumps on toilets, repaired a slow leak in the basement, and probably a few other fixes I've forgotten. Most recently, we had a pesky leak in the upstairs bathtub. The tub is over the kitchen, and water would drip from one of the recessed lights in the ceiling. Yikes! Larry and his assistant had to cut a hole in the kitchen ceiling, but they almost instantly found the problem and fixed it. As a bonus, the drain on the tub now works again! And as far as the hole in the ceiling...I got a guy for that! I replaced the sump pump a few years ago. I asked Larry to look at it and let me know if I need to replace it again. How many other companies would view that as an invitation to overcharge for work that isn't needed? Larry said he examined it and it was fine. No problems. Timely, great work, fair pricing. And honest. If you need plumbing work, I highly recommend Garrity Plumbing.

I had such a great experience last time that I hoped D&L Sewer would be my go-to plumber…read more Unfortunately, after a consultation for a leak, he's only given me the runaround. Despite repeatedly promising to send me an estimate and schedule a repair, he never did. He wasted weeks of my time to find someone else who would do the repair. I hate to post a negative review of a small business, but this was my experience.

Anyone who needs a 5 star plumber. Fast, effective,…read more efficient. Courteous and who comes in on or under budget. Call D&l Sewer Service. Travis runs the show, and is an excellent plumber. I would call 100% again. JC