This was my second time using Garrity. Today they replaced my ejector pump. Like before they…read morearrived on time and did a great job. You can definitely trust these guys.

The World's best plumber! Excellent work, on time and friendly…read more High recommended!!!!!!

Great job! Very reasonable, gave me the best bid and got the work done within a couple days from…read morebid. Great job, very knowledgeable, will use them again. Highly recommend this company. 5 stars all the way!

I live in a newly constructed condo, but some of the contractors workmanship was shoddy. After only…read more6 months, the garbage disposal began leaking due to being installed improperly. My sister called Good Plumbing after seeing some favorable recommendations from neighbors on the Nextdoor website. She was told it would be $300 to remove the garbage disposal, reseal it and remount it. Not knowing any better she decided to go ahead with the job and Pete arrived a short time later that very same evening. He said he'd be in the area and could stop by on his way from another job. Pete completed the job effectively, but his customer service left something to be desired. When he was done I asked him if there would be an additional charge in the event he had to come out again. He seemingly took this as a personal attack on his job performance and stated there would be no reason for him to come out again. I attempted again to get my original question answered, but he insisted it wouldn't be necessary. And when it came time to pay for the bill (via CC) he insisted on writing down my sister's full name, address, card number, zip code AND 3 digit security code on the back of the card. We both took issue with this for obvious reasons... it's simply not wise or safe to have that kind of information laying around on paper. Pete said it was GP policy to write down all that information and preceded to show us his clipboard containing a stack of customer receipts. All the receipts contained names, CC numbers, zip codes and security codes. I assume he was attempting to reassure us, but it did the exact opposite. I theorized if his truck was stolen then the thieves would have a field day charging up customer's credit cards. Pete balked at this suggestion stating that he'd never had a customer's information stolen in 35 years. And that previous customer's had charged upwards of 40k for certain jobs. As I said, Pete wasn't winning any customer service awards... Being dismissive of customer concerns isn't exactly the way to build rapport or loyalty. Also, it's 2021...there's no need for any service provider to be taking down customer's information. Not when there are a plethora of payment apps available that safely process payments. My sister plans to cancel her credit card and request a new one once the charge for Good Plumbing is processed. Adding insult to injury, a couple of male friends told me later that we had been severely overcharged for the service provided. One friend said we'd been "raped." Pete replaced the mounting bracket for the disposal which retails for about $20 because he said he didn't like the way our existing one looked. Then he sealed it with plumbers putty that costs about $5 at Home Depot. It maybe took him 15 minutes to do the job. I don't know what the average cost is to fix a leaking garbage disposal, but I do know the Badger model I have retails for $110. So basically, I could've had two new ones for the price we paid. That didn't feel great, but you live and learn. Next time I'll use Task Rabbit and save a few bucks. On a positive note, I appreciated Pete's prompt response... it wasn't an emergency, but the same day service was a plus. We called a few other places and was told it'd be anywhere from a few days to a week for someone to come out. Pete also wore a mask (properly) following Covid protocols. And so far his work has been solid. We haven't had any problems.

I had such a great experience last time that I hoped D&L Sewer would be my go-to plumber…read more Unfortunately, after a consultation for a leak, he's only given me the runaround. Despite repeatedly promising to send me an estimate and schedule a repair, he never did. He wasted weeks of my time to find someone else who would do the repair. I hate to post a negative review of a small business, but this was my experience.

Anyone who needs a 5 star plumber. Fast, effective,…read more efficient. Courteous and who comes in on or under budget. Call D&l Sewer Service. Travis runs the show, and is an excellent plumber. I would call 100% again. JC

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

I'm extremely disappointed with this plumbing service. The initial repair seemed fine, and the…read moretechnician was professional at the time. However, when the same issue came back within the stated warranty period, they completely failed to stand behind their work. We contacted them multiple times regarding the warranty, and either received no response or was given excuses and delays. A warranty is supposed to provide peace of mind, but in this case, it felt meaningless. It's frustrating to pay for a service that supposedly includes a guarantee, only to have the company ignore it when a problem arises. Reliability and accountability matter just as much as the repair itself.

Incredibly positive experience start to finish. I'm a customer for life…read more Alex and his team repaired our sewer line that had two bellies. From start to finish, they were kind, efficient, honest, and professional. Alex made me feel that he truly cared for the job and our property (and I believe he did). Throughout the project, he kept me updated through pictures and conversations during for any updates or unforeseen hiccups. And in each update, he was detailed and came forward with a plan to resolve it. I hope we never have another plumbing issue like this, but in the off chance we do, I'll be calling Alex.

I had a really bad back up in my basement and I came on yelp looking for a good company to do the…read morejob. They have pretty good reviews soooo I called and the rest is history. The have some really good pricing for their services. They found the problem and fixed the problem expeditiously. The customer service was A1. The prices are A1. They give a life time warranty on their services. Highly recommend for any plumbing issue.

My sewer backed up and they came rodded my sewer, opened the line sent the camera in the line and…read morefound the issue. They did an amazing job

We had a main line clogged with tree roots and called Suburban Plumbing Experts to handle the…read morerodding. The two technicians they sent did excellent work, making sure they got all of the roots out completely so the problem was actually solved. They knew what they were doing and took care of everything properly, which is exactly what you need for a job like that.

Thanks for taking the time to respond its much appreciated that you take reviews seriously and…read morecommunicate so professionally! For me, im 152cm and having a really big tall man standing over me pushing me for things that I wasn sure of what or why was needed is uncomfortable when I was willing to pay for the service before this! I was treated like I was incompetent, that the work needed doing immediately by yourselves. When I got someone else out to look i explained I had another service guy out and what it was he said I needed and he said this was not a necessity but very common for companies to try and upsel on because the general customer wont know what it is. Im unsure of what it was but im happy to contact the other company if it helps you and your ongoing training of staff.

Martha was excellent and why I chose Flo-Maxx. Her customer service set the tone, she was…read moreunderstanding and flexible when trying to schedule my appointment. Lalo, the tech, showed up on time and mine was a simple clogged outside drain, so he was done in no time. Joe, the coordinator, called each step of the way making sure they understood my concern and was transparent about pricing for the service options we discussed. Definitely recommend.

They did a fine job by coming in person to assess the original sump pump and installed a new one…read morequickly and professionally Pleased with the techs and their service department.