Simply amazing! I called around 1 pm, and already had an expected time window between 2-4pm. Mr. Rivera came out and explained every little detail on what was happening. He was extremely punctual, fast, and super honest. He even gave good advice for the future in making our plumbing more efficient. I will not work with anyone else now! Awesome experience! read more

My sewer backed up and they came rodded my sewer, opened the line sent the camera in the line and found the issue. They did an amazing job

I had a really bad back up in my basement and I came on yelp looking for a good company to do the job. They have pretty good reviews soooo I called and the rest is history. The have some really good pricing for their services. They found the problem and fixed the problem expeditiously. The customer service was A1. The prices are A1. They give a life time warranty on their services. Highly recommend for any plumbing issue. read more

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Very responsive and reliable. A pipe bursted. Multiple plumbers either never called us back or confirmed an appointment and then never show up. Trent and Mr Rivera were fast and efficient. They came out in the middle of the night. They made the process so easy and got it fixed in no time. I would definitely use them again for any plumbing needs. Thank you guys for saving us ! read more

Very unsatisfied with this company thus far. Fist step was they were late to the first meeting and this, after a two hour window of waiting. Second, they promised to provide quote within a couple of days of visit. That was not done. In fact, I can them ten days after visit, left a voicemail and now 13 days after visit, still no response. Will not be doing business here. read more

I had reached out to A Solution Sewer & Plumbing Inc. for a plumbing issue that I was having. I had found their business information on the BBB website. I highly recommend this company for any major plumbing repairs. When the plumbers come out to assess the damages, they will have all of their equipment with them. The plumbers that work for this company have good customer service. They are honest, straight to the point, and they listen to the customer. Also, I had used this company as my second opinion company to assess the damages. (https://www.bbb.org/us/il/burr-ridge/profile/waterproofing-contractors/perma-seal-basement-systems-inc-0654-6764) The Problem: My main home sewer line was breached and damaged by some shrubs in my front yard. My shrubs' roots were clogging my main sewer, causing my sewer water to come back into my basement. The plumbers told me that I needed to have a portion of my sewer line replace to fix the clogging issue in my front yard. The Solution: This company had to perform an excavation in my front yard to repair the sewer line. Their treatment plan was to replace the damaged part of the sewer line. Included with the treatment, they had installed an outside cleanout valve to the main sewer line and removed and destroyed the shrubs and their roots in the yard that was damaging my sewer line. This company also coordinated with the City of Chicago by pulling city permits to perform the excavation. Post Repair: As for my home sewer line, everything is working fine with no problems. This job took two days to repair. The first day was to unclog the line and triage the line to use my plumbing. The second day was to finish off the repair and coordinate the certification of proper sewer line replacement by the City of Chicago. read more

I called on A. Solution in 2017 with a serious issue & now because of GREAT service & AWESOME customer service. I call on them again the were quick to schedule me. A. Solution is the only plumber I'll call read more

Highly recommend A Solution Sewer & Plumbing needs. They are very professional, knowledgeable about their craft, respectful of your property reliable and cost efficient. Toilet flooded water everywhere- A solution Sewer & Plumbing came and took care of my issue immediately. I read more

Have used A Solutions several times over the years for jetting our sewer line and they have always been very responsive, professional and answered all of our questions. Highly recommend! read more

This company is awesome. Trent responded to late night Yelp messages instantly, estimated a great price and had Trinidad Rivera at my door at 9am as promised. Trinidad was in & out in 10 minutes while fixing the problem. Trent & Trinidad are both very nice in addition to the great service performed. Would absolutely use them again and recommend this company. read more

These guys are great. Very professional. I've had an ongoing issues with dirty water backing up in the kitchen sink in my first floor condo. A Solution coordinated a team of guys to hydro-jet all the lines, vacuum the catch basin and rod the line from the sink. Also ran a camera up the lines to make sure it was clear. Really impressed. read more

All I can say is, if you are looking for a amazing reliable plumbing service you can't go wrong them. They were extremely professional. I was trying to figure out the issue with my plumber for years. Other plumbers could not figure it out. Only seemed like that they were only interested in making a quick buck. But A Solution came out figure out my issue explained everything to me and if I had any questions they answered them. Very cost effective and efficient. You can't go wring with A Solution. Thank you so much so grateful to have found your company. read more

I had a slow draining bathtub and needed to get it fixed asap. I tried to take out some debris myself, but it was still a slow drain. I contacted Trent and he was super flexible with the scheduling, as well as awesome pricing. End result is that the drain has been fixed, with no issues. I'll definitely be contacting them again in the future! Thanks. read more

I needed a plumber for a clogged sink. From the appointment until Mr. Rivera coming, everyone was very nice and knowledgeable. Totally recommend them for your plumbing services. Will definitely use them again although I hope I never have to :) Thanks again Mr Rivera read more

They are a terrific business. Trent responded to my queries in record time and I had someone out to look at a plumbing issue in less than 12 hours! Trinidad Rivera was great = he quickly diagnosed the problem, didn't charge me for it b/c it was not really something he could fix (I cannot express how much I appreciate this level of honesty) and provided me with potential solutions. We will be using them for all our plumbing issues from now on! read more

Way over priced and felt like they were trying to take advantage of the situation since it was they day before Christmas. $650 for pumping a septic tank and $450 to locate the tanks opening even though the tank was already exposed im not going to be a customer ever. I did my part as a customer and warned you this company will rip you off but you dont have to take my word for it you can see for yourself by the way thier reply is totally made up i called once and said the tank was 5x3x3 and the estimate was based on that and i called only once i really didn't need to call one more time since im not interested in paying 1000$ for pumping a septic tank by the way i found the same service from a different company they asked for 325 for pumping and 75 to locate and dig the opening of the tank read more

Had a problem with a vent pipe. Called in A Solution Sewer & Plumbing, made a appointment. They repaired the vent pipe, it was not a easy job. Excellent service and reasonable price. read more

These guys installed 2 toilets for us and did a very good job. They did a great job with cleanup and disposed of the old toilets too. We had an issue with one that kept running and they came back the next day and took care of the problem. Very friendly guys who also took time to explain toilet mechanics to us for further home maintenance. read more

Friendly and reliable service! They have been doing work at my place for years. They are always up front about costs which are always reasonable. I would recommend them to everyone. read more

I can't say enough positive things about A Solution and their employees. Everyone was courteous, knowledgeable and understanding. The company preformed an emergency service for me that was quite extensive. They responded to my urgency with an individual solution right for me. It's been a year and even with all the rain- no problems! More then their ability to do the job effectively and efficiently, they responded to my special needs and concerns and treated me like a person not a customer or dollar sign. I would recommend them whole heartedly and would use them exclusively! read more

Mr. Rivera, came out knocked a hole in my ceiling charged me $180.00. Then proceeded to tell me that the job would cost at least $2,400. According to him the piping under the upstairs toilet had to be completely redone. He went on to tell me that removal of the toilet would be a difficult job. He said he had to check that the parts were available, and of course they were!! He said he would come back the next morning at 7am. After Mr. Rivera left, a plumber I had previously called came. Within minutes he told me I needed a new upstairs toilet installed. His fee $230 plus the cost of the toilet. The toilet was installed the water stopped running downstairs into the 1st floor unit. Mr. Rivera, is a con man, a rip off artist. Beware, do not do any business with him. Mr. Rivera, requested that I make the following correction: Although, he took my card information he did not process a payment of $180. However, the rest of the post is correct. He was attempting to charge me $2,400 for a $230 job! read more

After months and months of annoying bathtub clogs and water not draining, the technician from this amazing company (Mr. Rivera) came and solved the issue right away! Not only is the company available 24/7, but the staff is so friendly and professional. Mr. Rivera came, looked at the bathtub, and was gone in about 15 minutes with a solution! I was expecting a high cost like every other company, but Mr. Rivera surprised me! I would HIGHLY RECOMMEND this company to anyone who needs sewer and plumbing problems fixed!! EXCELLANT SERVICE! read more

They responded very quickly and came out the next day for a free consultation. They took a consultative approach to get to the bottom of the issue and I would definitely use their services again! read more

We're new home owners and must admit we had the worst plumbing issues. Reached out to SOLUTION SEWER & PLUMBING response was great walked us through our options and worked with our budget. read more

Very precise and knows what he is talking about. Was able to fit me in right away. Would highly recommend him.

They came out right away for my plumbing concern! They even communicated with my insurance to ensure that they'll cover the issue! They are VERY professional and family ran. I will use them in the future and highly refer them!! read more

I would give A Solution 6 stars if I could. I was in a jam and had a broken water pump that was causing a sewage back-up in my front porch area. They first went above and beyond to make scheduling exemptions and come out as quickly as possible, and then addressed my issue with clear expertise and expediency. In my experience, it's rare to find a service company that delivers service in a way where they aren't just in it for the money, but truly care about the customer. A Solutions is definitely in it for the customer!!! read more

Had a problem with my kitchen sink. It was fixed in no time by Mr Riveria! Awesome and excellent service by A Solution Sewer and Plumbing! Would definitely use them again and recommend it to other ppl! read more

We used A Solution for a couple projects over the past year. Trinidad is the plumber that has done the work for us and he is really great. He installed a new ejector pit that works great. The new ejector pit worked so well that our kitchen sink started gurgling when it went off. Trinidad came out to assess the situation for free. He came up with a genius plan to use existing pipes that were no longer in use to vent the new kitchen sink (basically fixing the issue left by the last plumbers by thinking outside the box instead of just putting in new pipes). Trinidad and another plumber came out the day after the countertops were installed and hooked up the sink with a new venting pipe. They were on-time, nice, cleanly, and good at their work. I will be using A Solution Plumbing for all my plumbing needs going forward. read more

The first time they came to my house, I forgot to put my dogs away. The guys still entered and knocked out the job. They left zero mess. His price came in under the initial estimate. They were quick, honest, neat, and dog lovers (lol). Just recently my tub was plugged. I tried everything to make the water drain only to have busted some line and making water run all over and spilling into the basement. I was worried that I would have a huge plumbing bill pending. Mr. Rivera came over and in less than three minutes: not only unplugged some hair that was clogging a drain line, he also showed us how to fix it ourselves for next time, and didn't charge us because we were loyal customers! I now have him on speed dial and is the only plumber that I call and trust. read more

This company is great. I went in my building and had water destroying things. I then googled plumbers and came upon Trinidad. He came and has fixed that problem and I've had to call upon him again. Each time he is very professional, friendly and accomodating. He gets the job done in a timely manner. I would tell anyone to use this company because the work gets done and they don't try to break the piggy bank while doing this. A Solution Sewer & Plumbing is great. read more

I called them on Sunday and they gave me an appointment the following day. They said they could have came over the same exact day for an extra charge if it was an emergency but recommended I wait to save myself the additional charge. My tub of as not draining at all, complete standing water. I tried drano, zip it stick, and another brand like drano and nothing worked. The technician arrived on time, was very polite and friendly, and fixed the problem in under 30 mins. With a charge of $125. read more

Excellent job by Mr. Rivera! It took some creative thinking and problem solving to replace the rusted out pipe that went from my kitchen sink to my basement to the sewer line. He and his assistant worked for over 6 hours with no break and go the job done. It was not an easy job but I have a fully redone under the kitchen sink piping alongside the feed to the sewer pipe. I highly recommend this group. I think their price was very reasonable and I am overall a very happy client! read more

I've used this company twice this month for different issues in my 100+ year old building. I can't say enough about how responsive, punctual and professional they are. They also provided estimates for the work to be performed and their prices are reasonable when I compared to other estimates I received. I've been looking for a reliable company to be my "go to" when problems arise and I think I found it. I'd definitely recommend to family and friends. read more

Honest, prompt, professional. Used them for the "Private Drain Program" with the city, which requires the use of a city licensed plumber. I literally threw money down the drain with two previous plumbers and their deceptive business practices before contacting A Solution. I researched and contacted at least 15 plumbing companies for the Private Drain Program. Not only was A Solution the least expensive but they also took care of my problem in about 30 minutes, whereas the previous two plumbers required multiple visits with no resolution. No surprises with A Solution. I rarely post a review. If you are looking for a plumber, this is a good company. read more

The guys doing the work were great, they worked fast, knew what they were doing and got the job done. I can't say enough about this company, their price was very reasonable. read more