I had such a great experience with All Rooter. Another plumber recommended that I get hydrojetting in the lines leading out of and into my catch basin. I called All Rooter, and they came out to take a look and quoted a fair price. They were able to schedule me for a couple days later. While doing the cleaning, they said that they noticed a break in the line to the main sewer and explained the Private Drain Program, saying that they were able to provide the service for calling the city inspector and getting a work order approved to repair it. They were polite, friendly, and very communicative throughout the entire process. They walked me through exactly what was needed and what would happen going forward. I would highly recommend working with them. read more

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my line between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us. read more

I messaged over the weekend and got a response promptly. The plumber called me first thing Monday morning and came later in the afternoon. Two guys showed up and first power rodded the drain about 15 feet but couldn't go further because was worried it would scratch our thin PVC pipes. Then he camera scoped about 8 feet but then still worried it would damage the PVC pipes. I was disappointed we couldn't go further but I suppose it is what it is. He did clean out a good amount of tree roots and said that was probably the biggest blockage and though we couldn't see the rest, it will probably be OK. He said our pipes looked in OK condition, no holes as far as he could see. He was very nice and answered all of our questions. They did wear booties into the house but like every other contractor, they also wear the booties outside and then back inside everytime they go inside and outside. It was wet outside so some mud was tracked in all the way by the two people. Like I said, this seems to happen with all contractors, just a little nuisance to clean up afterwards. But overall, pleased with the service. They had competitive rates, $485 for the power rod and $200 for the camera. Will call them next time (maybe in 5 years?) when we need another cleaning. Thanks! read more

Responded to my project inquiry. They came next day and provided a free quote after they saw the problem. They then completed the work quickly and well. read more

We called All Rooter after we had sewage backup from a clogged pipe. We shopped around and were impressed by All Rooter's knowledge, responsiveness, and reasonable pricing. Lewis was great - super friendly, knowledgeable, and efficient. read more

Professional, quality work, and reasonably priced. Even when they missed the first appointment window, they apologized, explained that an emergency came up, and rescheduled immediately. I'm going to use them for my other property and I've already recommended them to my neighbors. read more

All Rooter are impressive and highly recommended. I've needed their services a few times recently, on unrelated issues, and have worked directly with Luis each time. He is courteous, dependable, and he and his team do great work. What's really been appreciated is the way he takes time to explain what the problems and potential solutions are and then engage with any and all questions I might have in a comprehensive but straightforward way. It feels a lot like a professional, workplace relationship. This really builds trust and confidence that good solutions have been found, and is a key part of why I have kept coming back. read more

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It would be an understatement to say that Bert from All Rooter was a good plumber, he's a GREAT plumber. Never in my life did I have a more responsive, polite, detailed contractor. My condo had a major tub pipe leak that was leaking into the neighbor's wall and subfloor. The situation was complicated by the fact that the pipe was on top of a drain that went into a thick garage ceiling beneath the condo. All other plumbers were unresponsive or turned down the job. One plumber wanted to charge me thousands to repair it. Bert not only fixed it beautifully, but provided a free inspection, and his price was not thousands. The neighbor also remarked what a kind, polite and detailed plumber he was. It took five hours for him and his assistant to do the work. He even followed up with me the next day to see how everything was going. Here is the before and after (note that city code requires brass pipes). read more

All Rooter - Tub drain and overflow pipe heavily corroded - Plumbing Near Me - Chicago, Illinois

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This is my second time using All Rooter, and I wanted to give a shout out to Bert, the serviceman sent to take a look at my water heater which had broken. This guy is as honest as the day is long. He has a great knowledge of water heaters and will give you an honest opinion on what you should do. I would recommend this firm for your plumbing needs without hesitation because I know how hard it is to find a plumber who isn't trying to rip you off. read more

Bert is, no question, the BEST plumber you'll find in Chicago. Our basement was set up like most others in the city - underground lines that led to a catch basin that connected to the city lines. Also, like many, that led to flooding every time we had a major storm. Bert and his team converted all lines to an overhead system and designed creative ways to eliminate any further threats of flooding. On top of that, when Chicago had unprecedented flooding this summer - not only did our basement NOT flood, but Bert proactively called us to make sure we were OK. He's got it all - expertise, attention to detail, excellent customer service, and reasonable prices. Five stars all the way! read more

Friends, learn from my mistake. Don't try to fix your busted toilet yourself - save yourself time and heartache, and call Bert instead! Bert was able to come out on short notice and immediately understand the issue that I failed to diagnose when we replaced the toilet flushing hardware ourselves. A short while later, and the toilet is operational again - HALLELUJAH! He also lent us a hand in installing our new garbage disposal - theoretically an easy install, but after breaking the toilet on an earlier "easy fix" we figured it was better to let him handle this plumbing + electric job before I broke something else. Bert worked quickly, neatly, and charges a fair rate. Great service and I'll definitely keep his card on hand for the next time I "fix" something myself. read more

I've been going back and forth with a handful of plumbers who want pictures emailed and to talk on the phone. This has been going on for weeks and we are getting no where. Bert responded quickly to my yelp message and immediately scheduled a time to come out and physically look at our issue. After visually inspecting everything he determined his company wouldn't be a good fit for what we needed assistance with. I appreciate the fact that Bert was willing to come to look at the job and then offered honest feedback where as most plumbers are providing us quotes without fully understanding the scope of the situation or wanting to charge us $250 an hour just to come out and assess the situation. If I need anything else done in the future, Bert will be the guy I call! read more

BEST OF THE BEST! Highly recommend All Rooter! We hired them to repair our sewer pipe connection to the city line and clean out / hydro jet our catch basin. It was a big project and they did a phenomenal job! From the beginning they showed extensive knowledge and experience in this type of repair. Bert also showed interest in understanding the real issue in order to recommend the best approach and provide us with an accurate cost for the work. He was very responsive throughout the entire process and answered all my questions clearly. He sent images and videos of the work during the process to keep us informed and up to date. The construction area was left organized every day which showed respect for our property and care for the work that he does. Additionally, they provided advice on improvements to our storm water management system and recommendations on future maintenance. Working with Bert was a true pleasure and would hire him again!! read more

All Rooter - Trench with new sewer pipes installed. - Plumbing Near Me - Chicago, Illinois

Great doing business with them. Very clear and straightforward. No hidden costs and after the last storms we had in Chicago there is just one thing left to say: Dry basement. I even recommend you to hire this guys to inspect the drain of any house you might be thinking to buy. read more

We have been putting off getting hydro jetting done for a year or two because we just couldn't find a plumber that sounded reliable, affordable, and serviced our area. SO glad our search finally got us to Bert! He was easy to communicate with, professional, thorough, and most of all, super friendly and easy to talk to. He armed us with knowledge (and a product!) to prevent our sewer line from getting severely clogged with roots again and even pointed out that our upstairs toilet was leaking, which we had no idea was happening. 10/10, will be calling him for all our sewer maintenance moving forward. Thanks again! read more

Bert and his team are the best around. We had numerous issues with flooding in our basement, sewage backup, water seepage going on for 7 years. He took the time to assess everything and got right to work fixing all of our sewer issues. Outside, we had him install a flood control system and entirely replace a cracked main sewer line. Inside, they installed a moisture barrier, a drainage system and a sump pump. He also followed up after each storm to ensure the basement remained dry. His amazing attention to detail and quick responsiveness/follow up is comparable to no other contractor we've worked with and we will continue to use them as needed and recommend their services to anyone. read more

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I don't write a lot of Yelp reviews, but Bert deserves another shout out! He was the second guy we had come to fix the kitchen drain. The first guy could not get it cleared (it was a very nasty clog), but Bert showed up with a great attitude and great knowledge of what he does. He will be the first guy I call from now on! Thanks again! read more

My water bill increased almost triple the amount and at 7:30pm he showed up that same night to assess the problem. He showed up on time, crawled under the house and he assured me that there was no leak and further more proved it by showing us the meter. He could've been dishonest and said there was an issue but he didn't. Also all communication was via the yelp app and through text which was super convenient for me. Bert is honest, knowledgeable, affordable, and reliable. I've used him in the past as well and his works stands for itself. I wouldn't call anybody else. Thanks again Bert! read more

Bert was amazing! Quick response to my request for and estimate and was able to squeeze me in the next day. He kept me updated on his arrival. He was fully transparent to the service he was doing for me and even invited me to watch the process. I had lots of questions and he was patient in answering all of them. Did I mention I shopped out service and All Rooter had the best price. Bert and the All Rooter team will be my go to plumber moving forward. read more

I've had work done with another plumbing company and was happy with their work. But I'm a small business owner myself...and I liked that when I called All Rooter and left a message...Bert was the one who called me back. Bert was the one to came to give an estimate and he was the one who came to do the work. Of all plumbers I've had come through my basement...he showed the most care and put in the most thought into his assessment of my problem. I would not hesitate to call him up and have him give a quote. read more

All Rooter - Using the camera scope - Plumbing Near Me - Chicago, Illinois

You responded just yesterday and the question was asked 2/28. I never asked for an immediate schedule so I believe you have confused me for someone else. I gave my rating because you never responded and I felt that was unprofessional after you read my question. read more

All Rooter - Conversation to provide the facts for lack of service. - Plumbing Near Me - Chicago, Illinois

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I called this company after suspecting that my sewage drain was being overrun by roots. Bert is honest and spends the time explaining the issue and did not rush me through my questions. I especially liked how he kept me in the know by sending me pictures of my sewage drain as he was snaking his camera around. read more

We had a major sewer line break. We got a ridiculously high quote from another service that was taking advantage of our situation, but Bert was able to come in with a solution with a fair price. We discovered that we had a water main break as well and had to bring in a licensed plumber to fix this. Bert and his guy cooperated well with our plumber to get everything solved. I have no hesitation in recommending All Rooter Hydro Jetting - Sewer & Drain as a genuinely honest and ethical business to get your job done right. read more

We had clogged drain tiles in the back of a storefront. After calling a host of plumbers, only a handful can do this type of work. All Rooter was able to do this work, they were very quick to answer my call, and they were very communicative with updates. Between the initial first inquiry to the date of work was less than a week (and considering how busy plumbers are during the pandemic, that's like an hour in dog years). Their estimate was also very reasonable when compared to the other estimates, and I would strongly consider using them for any residential work as well. Thanks Rooter for making a usually tedious task very painless. read more

We submitted a request on a Sunday night as we had standing dirty water in both sides of the sink as well as the garbage disposal leaking under the Sink. They responded immediately and scheduled a technician for that night. He came by after texting us when he's be arriving and took care of the drain clog as well as replaced the garbage disposal, staying late in the night after running out to get a part. "Emergency" service fee was lower than what other companies quoted and being able to get resolved quickly was much appreciated. Some of the other companies are now responding to the initial request 2 days later. I would call them again if I needed quick service. read more

Out of 4 plumbers each with 4-5 stars this was the only one that was most thoughtful and thorough about the work that needed to be done. Very cordial, honest and communicated very well from estimate to job completion. I had full confidence. They were also priced competitively. Rooting and seperate pipe replacement plus concrwas done perfectly! Another good job a year later read more

I had a long time issue in my condo with gurgling noise in my kitchen sink with occasional drain water back up. A previous plumber rodded and hydrojetted the line with no improvement. ...Bert was able to use a camera to help identify the blockage. He was very thorough in his work rodding the line multiple times with different heads. He also verified his work with the camera. He definitely took his time to make sure that the problem was fixed. I will definitely use Bert again for any future plumbing issues. read more

Bert came for me on short notice after another local plumber delays his visit by a day. He was friendly, professional, thorough and efficient. Not only did he identify the issue, he gave me advice on multiple ways to resolve it, offering pros and cons of all methods. He was conscious of my budget, and worked his best, successfully, to keep the job well within my comfort range. I'm sold, and while I hope I don't have to see him for a while, he'll be the first person I call if I need a plumber again. read more

Bert and his team were fantastic from start to finish. His suggestions and patience to answer questions and run me through his work was very much appreciated. His communication throughout was superb. Great workmanship, professional, friendly, and reasonable. Also it was appreciated that they wore masks the whole time while working inside. They're my guys from this point forward. read more

All Rooter - Bert cleaning the drain pipe and installing clean out in front yard. - Plumbing Near Me - Chicago, Illinois

After finding out my regular plumber didn't own a waterproof camera, I looked on Yelp to find a sewer expert. The 5-star reviews for All Rooter & Plumbing are correct. Bert is a careful, conscientious, thorough, hard-working dude who knows sewer systems. Bert charges by the job, which ended up being less than our regular plumber would have charged by the hour. read more

You could say it was the perfect storm... 1) I went out of town for a week, during which time my husband decided his butt was too good for the thinner toilet paper we usually use (because we live in a very old house with old pipes). 2) When I got back, my six-year old daughter decided to express her anger over me going on vacation by putting half a roll of this thicker toilet paper in the toilet and then taking a man-sized dump on top of it. And then she left it there for me to find. 3) Which I did (thanks, sweetheart!), but when I tried to flush it all down... 4) The toilet said nope. Over the next two days, I tried to unclog the toilet many, many times, using everything I could think of. I tried three types of plungers, and even soap and boiling water, then baking soda and vinegar, when I got desperate. Finally, on Sunday morning, when I knew friends were coming over in just a few hours to watch the Super Bowl, I decided to call a plumber. I messaged three companies, and All Rooter & Plumbing was the only one who responded to me. Bert messaged me back quickly through yelp and said he could be at my house in a couple hours--and he was. Bert was friendly and professional, worked quickly, and, most importantly, he unclogged the toilet. It cost us a small fortune, but he got the job done. I'm grateful, and I wouldn't hesitate to recommend All Rooter & Plumbing to anyone in a similar situation. read more

We needed an emergency plumber and found All Rooter through Yelp. I called three different "emergency" plumbers, but received priority response only from All Rooter. The dispatcher called me back within two minutes of taking my incoming call to let me know a technician could be at my house within the hour. The technician was prompt, courteous, and professional. He quickly fixed our issue and explained what needed to be done in layman's terms. I highly recommend All Rooter, and will gladly give them my future business. read more

I cant say enough to recommend this guy. Bert is not only a skilled plumber but also a good human being. I had a major plumbing issue that needed major work - basically needed to replace the whole underground drain to sewer line. Bert came and used camera to identify the issue and gave me a price thats literally impossible to beat. Even with such a great price, he did not compromise the quality of work and product he used for the total replacement. I was amazed to see his professionalism and care for the work. I already told him, he is my go to person from now on. Just want to thank him for everything. read more

All Rooter - Replacing the main line to the sewer. - Plumbing Near Me - Chicago, Illinois

Excellent work throughout. Very thorough and knowledgeable about the work being done. Showed up with mask and booties on All Rooter Hydro Jetting from here on out. read more

Needed to clean and inspect my basement drain line out to the cistern. Bert did that, showing me the results and the full line view on the scope. Then he scoped the master line for me, and then he even repaired a separate plumbing issue I had, all for the initially quoted price for the single line cleaning and inspection. As many reviews already said, Bert's a top notch professional. He runs a good business, and I'll definitely be using his services again. read more

Excellent customer service! Bert is extremely knowledgeable, professional and fair. He answered ALL my questions and never once seemed bothered or annoyed. He showed up on super short notice and quickly and thoroughly fixed my private drain. Will definitely recommend him to family and friends! read more

We had a clog in our kitchen sink pipe. All Rooter dispatched Bert Reyes the same day to unclog our pipes. We live in a condo building and the clog was not straightforward. Bert was efficient and very knowledgeable and eventually was able to solve the problem. Our association will now be using All Rooter for ongoing service and maintenance. read more

Great experience with Bert. Super responsive and professional. We were able to schedule something in a timely fashion. He arrived within the time window given and called ahead as promised. Bert was not just professional but also friendly. Turns out our leaky faucet/plumbing was due to a lose screw within - probably something we would have fixed if we were more handy. He could have charged us for something so minor, but he didn't. We will certainly be keeping Bert in mind when we have more plumbing repairs or work in the future. Definitely recommend. read more

We had a back-up/flooding situation that needed immediate attention. Bert came within 30 minutes and fixed a complicated situation without having to remove our basement toilet, which we were very grateful for. We will definitely use their services again! read more

I had a sudden leak under my kitchen sink and desperately needed to use the faucet and sink as we had a pretty big meal to cook the following day. It was pretty late in the evening, but I still decided to call All Rooter to see if anyone was available to assist. Fortunately, a rep picked up and was able to schedule an appointment for early afternoon the following day. When Bert arrived for the appointment, he was very polite and very knowledgeable. He was able to quickly identify and then resolve the issue with ease. I will definitely use All Rooter again for any future plumbing needs! read more