It was the typical emergency. Out of the blue late on a Saturday night, both of our toilets wouldn't flush. Emergency! Not being mechanically inclined or knowing anything about plumbing, I went to Yelp to start getting some estimates and see who might be available on a Sunday. Sadly it wasn't very many companies. But Bert at All Rooter came through and was at our house the next afternoon. Our water pump had died and needed replacing. He spent the next few hours going down to the South Side to get the part that he needed, came back and was done within 30 minutes. He also helped with some other minor issues we were having with our bathroom and kitchen sinks. Bert was amazingly informative and professional and I would highly recommend him for any of your plumbing needs. He was very fair and reasonably priced and he's now my go-to guy if I ever need a plumber again. Thanks Bert! read more

I had a sudden leak under my kitchen sink and desperately needed to use the faucet and sink as we had a pretty big meal to cook the following day. It was pretty late in the evening, but I still decided to call All Rooter to see if anyone was available to assist. Fortunately, a rep picked up and was able to schedule an appointment for early afternoon the following day. When Bert arrived for the appointment, he was very polite and very knowledgeable. He was able to quickly identify and then resolve the issue with ease. I will definitely use All Rooter again for any future plumbing needs! read more

All Rooter is definitely our new plumber! We thought we had a cracked pipe after the polar vortex freeze. All Rooter was able to get us an appointment within a couple of days. It turned out that pipe wasn't cracked and the plumber was able to help us figure out why we had a minor flood. It turned out that no plumbing work was necessary and they charged us accordingly. We definitely will call them again if we need plumbing work in the future. read more

Bert is amazing! Professional, knowledgeable and friendly. Hard working! Bert came quickly and worked his butt off and didn't stop even when snow flurries came. He was reasonably priced and fair. He unclogged bathroom sink, outside main line/clean out and replace our pipes. I will continue to use him for future projects. read more

I was very impressed with my technician Bert. He was very patient and diligent in finding the root (quite literally lots of roots) of our sewer problem. He ended up staying several hours beyond our appointment due to the problems he discovered. It gave me great piece of mind to have the work completed despite him working until 7pm on a Friday even though he arrived in the morning, as we were having major backup problems. I have used other sewer companies in the past, but I won't use any other than All Rooter & Plumbing. Bert used the biggest possible blade to rod our main line and took out lots of roots despite the fact that another company "cleaned" out the main line in mid May. If you want your work done right the first time, do yourself a favor and use All Rooter! Thanks again Bert! read more

Great service - the guys showed up on time and quickly fixed my bathroom drain and the bathtub dial. They were friendly and reasonably priced. I recommend if you're looking for a good plumber! read more

I can't think of any small business that deserves its 5-star rating more than Bert at All Rooter & Plumbing. Bert is the consummate professional - quickly answering emails/calls/texts, showing up to appointments on time, and providing 1st rate service. But what really impresses me is his honesty, integrity, and work ethic. Sounds a little over the top? Let me explain... Like most homeowners, there's aspects of my home that completely elude me. Plumbing is one of those, and I don't hesitate calling in the pros when the occasion calls - and that occasion came calling last night. The basement toilet of our 100-year-old bungalow started backing up, and didn't clear after some pretty aggressive plunging. Then the drain in the shower stall (next to the toilet) wouldn't drain, and had a few inches of standing water. The water level in the toilet lowered to almost nothing, and started to bubble. Worst of all, the sewage ejector pump starting backing up (and smelling as you'd probably expect). Not pleasant, and not easily fixable, especially at 1AM on a Wednesday. Within minutes, I had my wife looking up some local plumbers, while I left messages with the 4-5 most promising ones. Bert @ All Rooter was not only the first to call me in the morning, but the ONLY one to get back to me, period. And he not only made an appointment to swing by that same day, but showed up on time. But here's where I was truly blown away - after looking at the problem, and guessing it was a bad ejector pump, he went to work. After 4-5 minutes, Bert called me over, and showed me a filthy ball of baby wipes that had clogged the pipes. Once that was cleared out, the problem was solved - and when I reached for the checkbook, he said "no charge". Bert could have easily replaced that pump, charged me for it, and I'd have been none the wiser. And in all likelihood, I'd have probably written a glowing Yelp review on top of it all. And there'd have been zero chance I'd have caught it. If it were possible to give Bert more than 5 stars, I would. He deserves it in my book. However, things being what they are, All Rooter will have to settle for my absolutely highest recommendation, my thanks, my respect, and my future business. read more

I called All Rooter to come out and assess a plumbing condition. They promptly returned my call and set up an appointment for the next day. They arrived on time and were very professional as they reviewed the situation. The plumber, Bert, thoroughly explained the situation and the alternative options that I had. While they did their work, they were very clean and respective of my home. They were a pleasure to work with and would use them again. read more

Bathtub was slow to drain and needed to be cleaned out. I completed the Yelp ''Request a Quote" and waited. All Rooter was not the first to respond to my Yelp request for an estimate but because of their positive reviews I waited a few hours - and they responded. My first impression was skeptical. My appointment time came and went and I did not hear from anyone. I sent a message via Yelp and received a prompt reply. Bert arrived, polite and professional. He evaluated the situation and quoted a price I thought was too high. We discussed the work and agreed on a price. Work was completed quickly and cleanly. Two days later the sink drain in the same bathroom became slow to drain. I left a message for Bert, who responded promptly, showed up later that day and cleared the sink drain. After a slow start, All Rooter came through and proved the reason for their positive reviews. I've given 4 stars rather than 5 due to the initial lack of response (I had to contact them to find out if they were going to show up) and high estimate. I recommend Bert and his team and will definitely call All Rooter again when I need a plumber. read more

Had a sewer line backup this morning at my 120 year old north side home. All Rooter Hydro Jetting came out quickly and fixed the problem. Bert was the guy who did the work. He was professional and was able to do the work inside the house without making a mess. I would recommend this business. read more

When we had smelly water coming up from our laundry room floor drain late at night, Bert responded to my outreach right away. He came out in the middle of the night/early morning to diagnose the problem which was a failed ejector pump. He came back a few hours later first thing in the morning to replace the pump. He did so in a professional, kind and respectful manner. He explained the product and costs thoroughly. He offered several different payment options. In addition, he was very mindful of ensuring that the repair debris was contained to the work area and left my condo in clean condition. All Rooter is now on the top of my list for plumbing work and would definitely recommend to friends and family. read more

It is embarrassing that when I tried to fix a clogged sink myself and end up having a snake/cable stuck in the pipe, so I called Bert for help. Bert showed up on time, get the stuck cable out, removed the clog, and offered me advices on how to prevent the same problem from happening again. I guess sometimes you do need a professional to fix the problem. Thanks Bert! read more

We've been having a back up in our laundry room floor drain in part because the catch basin would not empty into the main sewer line. I thought it was a clog clos to the catch basin which I'm sure functioned as a cistern at some point in the last millennium. In any event, I knew it was time for a plumber since all my attempts at rodding were for naught. On a Saturday, I scrounged Yelp for a sewer specialist and sent a couple of messages out via the interface. Within 20 or so minutes, I got an email from All Rooter and we scheduled an estimate for the following Tuesday. Bert showed up on time as was promised, he listened to my tale and my theories, and told me he thought it was the main line. After analyzing our plumbing, he said we need to look at the clean out. I knew roughly where it was located, so we started out the search. After about 10 minutes, finally with the assist of a metal detector, the plug was found, just where I said it would be. I tell him, "I know my house." Bert was unable to open it. He suggested that he would have to break it, but all I would have to pay for is a new plug. Voila, with a little elbow and other grease, the drain opens and we look inside. No water flowing out, no matter how many times I flushed the (unused) toilet. Again, he says "It's the main line. We should rod and look with the camera." Still incredulous, I say, so what if the cistern doesn't drain? Bert says, "so then you don't pay". He quotes a decent price, and I agree, let's go on with it. Today. Now. On the spot. Bert and his sidekick rod out the drain. Tree roots, of course, from our 100+ year old maple up front. I sneak into the back where the cistern is, remove the cover, and voila! The cistern has drained. Bert didn't stop there. He continued to rod and pull out roots. He put down the camera and let me take a look. He rods out to the street and back to our main line. He doesn't stop until he is sure we have a clear flowing drain. He suggests yearly maintenance. However, through the camera, he identifies an additional problem. It's not something that we can do today, but we'll take care of that down the line. The main line is clear, the cistern has drained, and I got to see it all through the camera. He and his pal clean up. We discuss the future work and he quotes me a good price. I ask him to make sure that the laundry room drain is working. He says, "the laundry room drains into the main line." I say, nope, it drains into the cistern. He suggests running water to see where it goes, and of course, it goes into the cistern. Bert says, "You know your house." As a homeowner and a landlord, I keep my eye on repair and maintenance issues. I'm not afraid to get dirty or work up a sweat. When I hire a professional, if it's not better than I can do as a rookie, it's a do over. This was not a do-over. This is a qualified, concerned, respectful plumber who will be called back for future work. I now have a real plumber, his card, his cell, his email, and I would give him more than 5 stars if I could. Bravo! I didn't have to get dirty or work up a sweat. And I did learn something in the process. read more

The 5 star reviews are many, and after having used their service I now know why. Bert is a diligent, prompt, honest and hard working guy. He did a fantastic job cleaning the drains and the catch basin (which was no easy work). He explained what was happening and what was needed in the future in detail and made sure we were satisfied with the outcome. It's a huge relief to know we have such a great plumber nearby to keep our system running smoothly. With All Rooter it's a case of DO believe the hype! read more

Best experience ever very professional great service very nice guys they were booked and still managed to find a way to squeeze me in Bert came out last minute to clean out sewer back up had my pipe clean out . he showed up on time work his ass off on some really disgusting stuff got the job done cleaned after his self very nice even asked him to do a few another things he wasn't suppose to do and didn't charge extra work out and still even worked out a good price I really RECOMMEND this professional company!! read more

I contacted 5 highly rated plumbers on yelp to replace the wax ring on my toilet. Bert responded the quickest, provided a very reasonable quote, and was able to fit me into the schedule right away. They arrived on time and fixed my toilet in less than 30 minutes, being sure to clean up nicely when they were done. Nice guys, very professional. Will definitely call them again in the event of any plumbing needs. read more

Bert is the best and cannot recommend him more strongly. I have been working with Bert since back in 2018 when he installed an outdoor clean-out station out front of my house and have been using him to perform the annual maintenance. He is quick to respond to my request and easy to schedule with; in addition he has been helpful in assisting with plumbing odds and ends that I have asked about each time he is here. He is a pleasure to work with and is someone you can trust to answer your questions and provide you the best solution. read more

After the drastic temperatures during the polar vortex, my pipes burst. I reached out to 15 plumbers and Bert was the quickest response and most professional. His quote felt genuine and he encouraged me to get a second opinion. He fixed the burst and made recommendations for preventative measures for the future. I would definitely use him again. read more

Thank you bert, non flushing toilet , I thought it needed auger , I tried and failed . Bert came out and fixed the ejector pump in basement. I'm very happy with response time , results , and cost . He's a Professional and I will call him again for any future plumbing issues read more

Best pricing and service in town very professional there hydro jetting system cleaned my sewer line to brand new would definitely recommend for those bad tree roots and grease problems they made sure to answer any questions I had and would definitely recommend them to anyone who's tired of paying over priced and bad service plumbing companies give these guys a try you won't be disappointed read more

I had a fantastic experience. They responded quickly to my voicemail, were at my house a couple hours later, and were as friendly as could be. But more importantly, they were incredibly knowledgeable and professional. The process was seamless and I am thrilled with the results. I highly recommend! read more

Bert was the best. He responded quickly to my request and was able to come out next day to help with a toilet. He was able to work within my budget too. Highly recommend. read more

This company is truly great. I contacted them as well as several other plumbers for a leak I had underneath my bathtub and they were the only ones that came back with an estimate that seemed reasonable. I had 1 other plumber come to my house to asses the job and he flat out refused to do the work, complaining that there wasn't enough room for him to work. Burt came to my house and admitted very kindly that the job was much tougher than he had expected from the picture I had sent him due to the lack of space and mentioned that the job might be more expensive that he had originally quoted and profusely apologized. But I expected it given that the other plumber had turned down the job all together. We agreed to a new price, he went right to work and fixed it in no time! I must admit that I didn't know what to think about this company at first given that all their reviews were positive and I had never seen that before, but that's because they are really a great honest company! Hard to come by these days. I let him know that his yelp reviews were all correct and told him that I would be adding my positive review too, and he told me that he had a $50 discount for people that found him through yelp, so that was a plus! I will most certainly be contacting him again for any plumbing related problems! Thanks again Burt! read more

This is the second time we have had to use Bert and every time he does a fabulous job. We highly recommend him. He is prompt and courteous.

Bert was awesome I had some last minute plumbing issues at my hair salon Couldn't find no one to come out same evening but thank God for All Plumbing he came thru for me last min was courteous and professional and assessed the problem got right to fixing what needed to fix no more no less Would definitely recommend All plumbing to anyone who needs and honest and effective plumber Thanks Bert read more

Bert is an amazing plumber!!! Hands down best plumber I have ever met. Very professional and patient. He took the time to explain how my drains and sewer line run. He did not rush the job and explained every step of the way. I will recommend him to all my family and friends! Keep up the great work!!! read more

Bert was quick and professional with his response to our issue. He came out and cleared our blockage in our drain line without any issues. I would recommend All Rooter to anyone looking for plumbing and sewer line work in the city! read more

All Rooter and Plumbing came to unclog my kitchen sink. They were easy to get a hold of a schedule a few days out. For the service appointment, they were on time and called ahead of time to let me know of their arrival. Bert and crew were professional, knowledgeable, and prompt. He answered my questions, warned by about other potential issues, and advised on yearly maintenance for the building. I would contact them again for both small and large plumbing issues. read more

Wonderful to have Bert to come out so quickly!!! Took a little time to solve the problem. Thank you so much!

Bert is just AWESOME! I had a busted sewer drain and it was backing up into my garden unit. He came out assessed the problem, explained to me exactly what the problem was as well as showed me the problem visually with the drain camera. The quote for the work that I needed done was the most reasonable one that I had received out of 4. Bert and his team worked around my goofy work schedule and even when I missed the appointment for the inspection he was very understanding and rescheduled it for me. This is GREAT company that's gets the job done right the first time and in a timely manner. Bert and his team cleaned up after themselves and left my unit very clean . I believe I just found my new plumber! Thanks Bert and your team for a job will done! read more

Finally a plumbing company I feel like I can trust. Bert came, give his honest option and found the actual source of our issue. We already went through two other companies (one plumbing and one waterproofing) that were useless and costly. We were having odor in our sump pump that was penetrating the whole house. US waterproofing is one company that I wont ever recommend... they promised they could help, but did a poor job and sold us a useless solution, and then never returned my messages after they got paid. This company and Bert on the other hand, quickly returned my calls, came promptly on time, and gave me honest opinions that weren't based on money. Bert was able to find that the neighbors sewer was blocked / broken and their sewage was leaking into our exterior drain tile system. While there was some distance to get inside our place, it was enough to generate an odor. Again, two other companies didn't have the knowledge or ethical standards to help us. Any other plumbing / sewer items in the future, I'll be returning to Bert and All Rooter Hydro Jetting. read more

I had a very serious plumbing problem where water was continually flowing into my sump pit and setting off the sump pump every 3-4 minutes. The first plumber that came diagnosed the problem as a cracked sewer pipe going out of the building and draining back to the clay tile system. Upon paying him for the repair, the problem got worse. After calling four different plumbers, Bert and his partner were the first to arrive with diagnostic equipment and was relentless in locating the source of the problem. I was very impressed by their tenacity and professionalism and they did not charge me for their time. I made the decision then that these ARE the right people for the job. It was a very difficult job but they worked very hard to resolve the issue of a leaking water main coming from my neighbors broken b-box. I highly recommend these plumbers (Bert and his partner) for their tenacity, patience, problem solving and professionalism. Thanks again. read more

Our kitchen drain was clogged and garbage disposal broke on a Friday night. I called All at 9:30 on a Saturday morning and Bert was able to come out shortly after. He arrived quickly, was friendly and fixed all issues speedily. He even cleaned out under our sink when he was done. All in all, great experience and highly recommended! read more

Contacting Bert is the best decision I've made in a long time! I recently purchased an older home that had some rusted out pipes and clogged drains. Another plumber came and told me I basically had to knock down all existing walls and bathroom tile in order for him to resolve my issues. I wanted a second opinion so I contacted Bert. Bert was able to replace an old drum trap, snake my pipes and fix all of my issues WITHOUT damaging a single wall or piece of tile. He is also very friendly, polite and clean. I am seriously amazed at the work he did for me. Don't bother calling anyone else. read more

Bert and his team is amazing. He accommodated my last min request in the same day. He fixed running toilet in less than an hour. Strongly recommended read more

Great choice! I called All-rooter & Plumbing mainly because of their reviews. I left a message and they called back within the hour. They gave me a time slot of 5-6pm and they showed up an hour early. When does that happen?? anyway. We went over the cost of unclogging the toilet and rodding out the main sewer line, fair prices...Bert was also able to answer a few additional questions and provided some estimates. Definetely recommend Bert and his helper, they were quick and courteous. read more

Service was easy to schedule via Yelp. A bit of a delay with arrival but I understand it is very busy time at the moment. Quote was provided during the visit to assess the problem with my bathtub drain. Professional and courteous service was provided during the same visit. Clean work, fair pricing. Very good service overall. read more

Bert was excellent. What was originally thought to be a sewer problem ended up being the blocked kitchen line. By using the camera first, which showed the sewer was completely clear, Bert and his crew went through the catch basin and hydo-jetted the kitchen line. They then pumped out the catch basin of more than 50 years worth of silt, trash and other materials. Hopefully the basement won't flood again. read more

Bert and his assistant came to our apartment building and was able to remove a clogged kitchen drain. Bert was diligent, professional and great to work with. A previous company came out to our building with 5 different techs and was still unable to clear out the clogged drain. I could not recommend Bert enough, and wish we had called him initially. read more

All Rooter was fast and responsive. They were able to come the same day I requested an appointment. They unclogged my kitchen sink no problem and left it cleaner than how they found it! They were extremely accommodating and helpful. Highly recommend. read more