Matt is a mensch! What a kind and experienced plumber. During the hottest and busiest weekend, he…read moretook my call, walk me through all my options, never trying to upsell me on anything. So rare to find service providers like Matt. I will refer Matt to all my family and friends. Mus Chagal

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

These guys saved me around 3 thousand dollars. Someone else was going to way over charge me…read more Vanguard are trustworthy and knowledgeable. He even called back a few days later to see that everything was still working okay. Highly recommended.

We had a garage faucet and a shower faucet in need of repair. Jan asked for some photos and…read moreresponded with a detailed estimate. We approved it and he completed the repairs a couple days later. Thanks Jan!

This was the best decision I've ever done. I used them to fit an ice cube machine- they were quick…read moreand it was so easy to get it done. Couldn't be happier with the decision. They were reasonably priced and very efficient

Great Service! I…read moreused the project request here on Yelp and the business reached out to schedule the service. Today the tech came out and serviced the refrigerator, stove and checked washing machine seals. He noticed the ducts needed cleaning so we have that scheduled once the parts come in for the other appliance. Tech was very knowledgeable and personable. Highly recommend this business. Pricing was affordable.

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

I've used Preferred Comfort twice now and both experiences have been outstanding. Vini and his…read morecrew are professional, reliable and consisitently provide service. Both times, Vini came to evaluate my AC unit within 24 hours and ACTUALLY fixed it. It's hard to find a company that's this dependable and they've earned my trust. I highly recommend Preferred Comfort to anyone looking for honest, knowledgeable and top-notch HVAC service.

Easy to work with and solved our A/C issue (compactor and refrigerant refill). Thanks!read more

very professional service. Tech arrived as scheduled and was very concerned with our problem and…read moreoffered option to solve it

It's been a while (2022), but they came out to look at a leak with one of our water heaters. They…read morefound multiple issues and said the equipment was too old and they needed to replace both of them. They quoted us $5k and some additional cost to check the HVAC while they were there. The HVAC check seemed like everything was fine, but they used it as a sales op to try and sell me new furnace and humidifier, which was working fine at the time (and continues to function 4 years later). Thankfully their 1-year VIP service was the most valuable part of it, because one of the joins for the new water heaters started leaking again almost 12 months later. However, when they came out, they couldn't get the water main to close in our unit, so they quoted me to replace it as an additional cost instead. We said no, and gradually loosened the water main valve to the point where we could get it to close. We believe it was debris from the water main for the building being shut off multiple times for other work recently. Once we resolved that issue, we were able to get them to actually repair their failing original work at no cost. Not sure I would recommend.

I am a Care Plan member of First Chicago Plumbing. During routine water heater maintenance, Eugene…read moredispatched a worker who left the water heater valve open and flooded my basement. While my basement was flooding, they were at their car doing who knows what. Their insurance formally admitted fault in writing, but are still denying liability. This has become a massive legal headache requiring us to retain an attorney. Avoid this company and it's owner Eugene at all costs. They also do business as AP Construction Inc Chicago Plumber's License: SBC198939 Don't fall for the positive reviews. If/when they mess up, you'll regret having to deal with these unethical people.

Paid 1600 for jetting maintence on our kitchen line not 3 weeks later kitchen floor drains backed…read moreup .. called for emergency service left many messages no call back no response . I got A &P grease Trappers Inc they came out on a Sunday explained what a half ass job First Chicago Plumbing did . They jetted the inside and the main line and cleaned out the triple basin for 1300 . Beware i am guessing First Chicago has new crew new ownership from when i used them last year . Using them costed me a busy Sunday lost sales and still no response any questions call Wishbone restaurant