We hired J Sewer & Drain to install a new catch basin in September 2025 after the wall of our old…read moreone collapsed. The quoting process and installation initially went smoothly. A couple of weeks later, we noticed the soil around the catch basin beginning to sink. Over time, the settling worsened to the point where part of the catch basin wall and some of our foundation became visible, which was understandably concerning. Communication was slow at first, and it took some persistence to get follow-up. Eventually, J Sewer & Drain did come out to inspect the catch basin. After their evaluation, they indicated that the installation itself appears to be sound and that the settling is likely due to soil compaction issues rather than a structural problem with the basin. Since the inspection, things seem to be stable and okay. While the situation was stressful and the communication gap was frustrating, I do appreciate that they ultimately came out to assess the issue and explain their findings. Thank you!

I've used this company at a multi unit property, and they offer hydro jetting so I gave them a…read morecall. We've had a kitchen line full of grease for awhile now and finally decided to clear it due to water not going down anymore, the day after turkey day(imagine the dishes). Called J sewer and they showed up a few hours later to hydrojet the pipe and clear it. Took about 1.5 hours. I am going to be honest, the price shouldve been about 200 bucks cheaper than it was, but no biggie. It wouldve cost nearly triple the amount had i replaced the pipe. For insight, i was told 975 to jet for 1.5 hours and 275 for each additional hour. Plumber showed up at 3:15pm and they were done before 4:45(packing up took about ten min). There are cameras on my entire property so I doublechecked the time and yeah it was def not 1.5 hours.. I was still charged an additional 200 dollars. Another thing I wouldve liked is if they doublechecked the pipes after with a camera, Ive had hydrojetting performed at another property before so the process this time was a little different.. All in all, they did do a good job and cleared the pipe. I am a little salty about the extra 200 but no big deal, which is why I gave 4 stars. Id say, use them for bigger jobs. Smaller jobs you may want to find an independent plumber as they have much less overhead. Just my two cents.

Jim was quick to respond, very professional, and came out the same day to replace my water heater…read more Highly recommend.

I cannot say enough good things about Jim and Fast Plumbing 247!! Jim was able to provide a same…read moreday competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Jim was able to come the next day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working. I highly recommend supporting this local business by using Jim and Fast Plumbing 247 for all hot water related needs!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

They don't make 'em like Pat anymore. I called with a mini emergency, and not only did he call me…read moreback in less than five minutes, but he also walked me through a fix on the phone. Assuming this sticks, he not only saved himself some time and me some money, but earned a customer the next time I REALLY need an expert. Thanks, Pat!

These guys saved me around 3 thousand dollars. Someone else was going to way over charge me…read more Vanguard are trustworthy and knowledgeable. He even called back a few days later to see that everything was still working okay. Highly recommended.

We have been using Vanguard for over a decade! Jan is amazing, he and his guys always do a great…read morejob, explain everything as they go, and answer all our questions. They treat you like family, we love them, and will continue to use them. This time they corrected two blockages, but they have also repaired our check valve, replaced our water heater, and done several smaller projects over the years

Huge fan of Appliance Repair Doctor- this is my 4th time using them for my units because their team…read moreis so knowledgeable, and always attempting to repair instead of replacing! Javier helped me today- he's a real pro; easy to communicate with, arrived exactly on time and explained the issues to me. Fixed both issues quickly and gave a 30 day warranty on the repairs just in case. All the costs were upfront and very reasonable - Chicago Appliance Repair Doctor are the gold standard.

I have used Javier's Chicago Appliance Repair Doctor over the years a few times. I will have to say…read morethey are excellent! Ontime and my dryer was fixed (belt replaced). Additionally, Javier is a great guy and very professional/efficient. Why call around when Chicago Appliance Repair Doctor provides many household services. Check their website....They are the best!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

I really REALLY liked this company the last time we used them. Responsive, knowledgeble, friendly,…read morereasonable. This time my technician gave us a quote for free (thank you) but then I had some questions about it (expensive!). We were not even going to get another quote....I just wanted some clarifications and maybe a coupon? They told me our tech would follow up. That was over 24 hours ago (and two different calls from me). So -- nope. Sad and disappointing.

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

Vini and his team provided great service for us including installing a new AC unit. Their prices…read morewere very reasonable compared with competing quotes.

The team came out in a matter of days to install a new spigot (so, not an emergency). They faced…read moresome complications with the install but didn't charge us extra and stood by their estimate. Really pleased with the work and the professionalism of the team and office support staff.

very professional service. Tech arrived as scheduled and was very concerned with our problem and…read moreoffered option to solve it

This is not a reputable company. It's a total scam. I found them due to great reviews but it looks…read morelike most reviews are several years old and this company changed . I called them when my basement toilet had water on the floor. Unfortunately these guys were available sooner and I went with them. Turns out they send some subcontractors/ some guys to your home having no idea who they are. They sent to me a 20 y old guy having no proper equipment or expertise. He had no idea what he was doing . He charged $850 for rooting the main drain only(usually $200-$350). And the total bill was well over 1000. He didn't even have camera. When I called them they said they were sending "a crew with camera" but this guy didn't have it. And he was alone and inexperienced . I had to hire another company next day because this dude made the problem worse and toilet began to backing out all sewage from the house after he left! He tried to clear a clog going through a toilet and making 4 turns while another company said he should have accessed it from another drain pipe that was accessible right there . The other company (Mudden Sewer) changed $350 for rooting main drain again WITH CAMERA and diagnosed all my drainage WITH CAMERAS. They also properly cleaned a lot more debris and managed to stop my downstairs toilet from backing up right away. Mudden specialist said : "never heard of this company" and "He didn't know what he was doing, maybe that's their "first year" in Chicago?" Update: the company tried to contact me on YELP to disclose my identity to them so they can continue to harass me. I already told them the day after their service that I wasted over $1000 paying them and that all the work was redone by a reputable company. They offered no refunds. Now these Alina contacts me asking questions to be able to find out "invoice number" to locate where I live .. No thanks. You didn't offer a refund and I don't want your services again.

You're missing the point. I'm a customer, what on earth do I know about flushing water heaters?…read more You're a professional plumbing company. You are supposed to have the experience and the forethought. Ask the question: how old are the water heaters? Have they been flushed every year? If the answer is no, advise the customer against doing it, or warn them of the consequences. It's not that difficult.

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!