I hired them to do a kitchen faucet and strainer, as well as two master bath faucets. Basi was very professional, and explained the work in Detail. Additionally he found and sealed a gap between the quartz and the top of the sink at no cost. The work was very reasonably priced and a discount was provided. I would rehire and/or recommend them to someone else in the future. They operate on the NorthWest side of Chicago read more

I contacted J Sewer and Drain Plumbing with a clogged drain issue and they responded within 24 hours. Jose M. was on time and was experienced, knowledgeable, and very friendly. He explained his findings clearly in layman's terms, which gave me great confidence in his ability to fix my slow kitchen drain, and he offered helpful recommendations on other plumbing issues as well. He worked carefully and cleaned up thoroughly after the job was done. Jose M. did a great job and I highly recommend him as a drain specialist. I did find that J Sewer and Drain to be overpriced for the job that was done. However, they do offer a 10% senior discount which helped reduce the cost. read more

I have to give this review while it is on my heart. John and Bryan came to my condo building this week and were Professional, Informative and detailed. My building is working with J Sewer on a major issue. I am waiting on the estimate and the work that may need to done, and I will provide an update but honestly the team at J Sewer has impressed us thus far...and Juan as well customer service rep has been great too read more

Super helpful and considerate. Very fair about what is needed and what is not which I think is especially valuable to the customer.

J sewer gave me a free estimate when other plumbing companies were charging just to take a look. They gave a fair price and the plumber Bryan came and did a good professional job in a very timely manner. The communication, estimate, and service were all top notch. Will definitely use them for my plumbing needs in the future. read more

J Sewer fixed my kitchen sink. Luis T came to my house and explained the situation, how it happened, and provided a couple solutions to the problem. He was also able to answer all of my questions thoroughly. He moved quickly and did not need any of my help. In total, fixing and replacing the p-trap under my kitchen sink ended up being a little over $300 which is fine because he tested it multiple times including with the garbage disposal running. read more

I've used this company at a multi unit property, and they offer hydro jetting so I gave them a call. We've had a kitchen line full of grease for awhile now and finally decided to clear it due to water not going down anymore, the day after turkey day(imagine the dishes). Called J sewer and they showed up a few hours later to hydrojet the pipe and clear it. Took about 1.5 hours. I am going to be honest, the price shouldve been about 200 bucks cheaper than it was, but no biggie. It wouldve cost nearly triple the amount had i replaced the pipe. For insight, i was told 975 to jet for 1.5 hours and 275 for each additional hour. Plumber showed up at 3:15pm and they were done before 4:45(packing up took about ten min). There are cameras on my entire property so I doublechecked the time and yeah it was def not 1.5 hours.. I was still charged an additional 200 dollars. Another thing I wouldve liked is if they doublechecked the pipes after with a camera, Ive had hydrojetting performed at another property before so the process this time was a little different.. All in all, they did do a good job and cleared the pipe. I am a little salty about the extra 200 but no big deal, which is why I gave 4 stars. Id say, use them for bigger jobs. Smaller jobs you may want to find an independent plumber as they have much less overhead. Just my two cents. read more

They were good when we used them last year, however we will not use them again as their prices doubled, they are extremely high priced, we did not use them this time we went with another local place that was more reasonable, too bad as we really liked them, and we always recommend good places. The new place we used was really good so I will take this contact out of my phone and and recommend the new place as people are always looking for word of mouth good honest plumbers. I encourange this business to rethink their prices as it is loosing good customers for them. read more

Jose M was great! Friendly and respectful technician, answering questions that arose while work was being done. Helped resolved refrigerator water plumbing issues, replacing a old copper line with a 10ft braided stainless steel waterline without breaking the bank! Would recommend working with J Sewer & Drain Plumbing again! read more

J Sewer & Plumbing - After: 10ft Braided Stainless Steel Waterline with fixed valved - Plumbing Near Me - Chicago, Illinois

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Good quality work. The guy who did the estimate and work, Basi, was very knowledgeable.

I'm on my second project with these guys!! That should say everything!! I first had a flood control system installed an not only were they professional their work was meticulous and perfect!! I now have had plumbing for two new sinks put in and it's been great!! read more

My parents had a hose bib that split two winters running, and nobody had ever told them why. He replaced it with a frost free one, angled so it drains back, and showed my father where the shutoff for that line sits inside the garage. Then he walked the outside of the house and found a second bib with no shutoff at all. Both are on the same warranty sheet. read more

We had water running into our basement due to a burst pipe connected to our outdoor hose bibb, but the pipe and shut-off valve were covered up by drywall when the basement was finished. Diego found the burst pipe and shut-off valve quickly with a minimal cut and installed a new hose bibb, and cleaned everything up nicely in just a few hours. We'll be calling them up again for a bigger job next. read more

Absolute robbery. Total cost is four times as much as the next most expensive quote. They charged nearly $400 for an estimate because they had to remove some drywall to view the issue. They were also WRONG about the cause of the leak! Ridiculous. Probably took advantage of the fact that the clients were women. How do you all live with yourselves man? Bonkers. read more

Easy to schedule, showed up in the showed up the scheduled window, did the work thoroughly and quickly.

We hired J Sewer & Drain to install a new catch basin in September 2025 after the wall of our old one collapsed. The quoting process and installation initially went smoothly. A couple of weeks later, we noticed the soil around the catch basin beginning to sink. Over time, the settling worsened to the point where part of the catch basin wall and some of our foundation became visible, which was understandably concerning. Communication was slow at first, and it took some persistence to get follow-up. Eventually, J Sewer & Drain did come out to inspect the catch basin. After their evaluation, they indicated that the installation itself appears to be sound and that the settling is likely due to soil compaction issues rather than a structural problem with the basin. Since the inspection, things seem to be stable and okay. While the situation was stressful and the communication gap was frustrating, I do appreciate that they ultimately came out to assess the issue and explain their findings. Thank you! read more

J Sewer & Plumbing - New catch basin a month after - Plumbing Near Me - Chicago, Illinois

What a disaster. I needed a new faucet for my sink. For $3000 you would think the job would be done correctly the first time. After a few days the faucet handles were loose and moving like they had not been screwed in. They had to come back 2 different times to try to stabilize them and their scheduling team is a nightmare. Just go somewhere else if you can. read more

We were thrilled with the job they did! We forgot to turn off the water to the outside last winter and the pipe froze and broke. They came out immediately, gave me very reasonable estimate and came back the next day and fixed it rapidly with no damage to our wall and left no debris behind. They were very thoughtful and pleasant. There's nothing negative about the whole experience! Our new "go to" plumber! read more

I am incredibly disappointed with J Sewer. I initially reached out to them because they have great reviews, but my experience felt like a complete bait-and-switch scam. When I booked them, they promised me a free estimate in writing. Everything was locked in for the next morning. Then, the night before they were supposed to arrive, they suddenly told me it would actually cost $150 just to send someone out. Their exact excuse was that they "didn't realize this was a building over 9 units. Over 9 units building we have a dispatch fee of $150 just to come out. Otherwise it would have been a free estimate." Waiting until right before the appointment to spring a hidden fee on a customer feels incredibly predatory. It honestly felt like a tactic to make money off someone who might be desperate and out of time to find a backup plumber. If a company has a strict policy about building sizes, that needs to be asked and communicated before putting a free estimate in writing. It is an awful way to treat people and incredibly unprofessional. Be very careful booking with them, especially if you live in an apartment building, and don't trust their "free" estimates until the person is actually at your door. read more

I got a response via Yelp and was able to schedule an in-person estimate. Milton, who provided the estimate and, later, the service, was great. I had a corroded p-trap that was leaking, wanted to get rid of my 20-year-old disposal, and replace my dying faucet. The quote was $575. From what I can tell, it went well and the work was appropriately done. While I realize you are paying for skill and experience, it still felt expensive for work that took under an hour. Otherwise, I was quite satisfied and would use them again. read more

Our kitchen sink got clogged and we needed it fixed right away. J Sewer & Drain had an available appointment within 24 hours. The plumber who come, Luis, was fantastic. He explained everything clearly and got the job done quickly. read more

They were fast, communicative, and explained everything to me clearly. Costs were discussed and there were no surprises. It was a very good experience and I'd use them again! read more

Completed estimates 1:50pm after my call 8am. Asking me to make a decision in 15 minutes. A little pricey, will consider.

I had a great experience with J Sewer & Drain Plumbing. They responded quickly, arrived on time, and handled the issue very professionally. The team was knowledgeable, efficient, and explained everything clearly before starting the work. The problem was fixed without any hassle and the pricing was fair. I really appreciate the honest and reliable service--highly recommend them! read more

I thought these guys were good but turns out I was just a naive first time home owner...the service I am referring to in my first reviewing is rodding out a drain which I now do myself for most clogs. I was ignorant back then! I stopped using them after they charged me an exorbitant amount to install a shower head. Glad I did because I had another plumber come to deal with a clog I couldn't rod out myself and I was notified j sewer and drain installed the sink plumbing improperly in my bathroom. Apparently installing it correctly would have taken slightly more time and effort (not too much more) but these guys decided to get it done as quickly as possible while still charging me an arm and a leg. The way they installed it makes it much more prone to clogs. Maybe they were hoping I would keep calling them to rod it out. Look elsewhere for honest and quality work. read more

J Sewer was incredible to work with during a very stressful project. We took ownership of a 100 year old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors. read more

I got multiple estimates for an exterior flood control system, but J Sewer & Drain stood out right away. The owner was honest, responsive, and offered a fair price compared to other contractors. The work was completed quickly and smoothly with no issues at all. Glad I went with them. Ruby read more

I am so thankful to have found J Sewer and Drain Plumbing! Not only did they come out on the same day I called, but remedied my problem quickly, cleanly, and efficiently! And they gave me the price upfront, so not hidden charges. I will definitely be calling J Sewer and Plumbing again for my plumbing needs! read more

I had a backup in my main line, causing havoc on my tub and toilets at my home. Diego took my call and was able to route someone over 35 minutes later. Luis came over, quickly diagnosed the issue and had me up and running like new 2 hours later. Quick service, excellent communication and competitive pricing. I would recommend the company. Tip: Look at their website for specials and discounts. I was able to apply a $75 coupon listed on their website by mentioning it during my call. read more

J Sewer & Plumbing - Plumbing Near Me - Chicago, Illinois

Excellent and efficient service! Reasonable prices. Our technician Diego is very knowledgeable, and he explained what he needed to do very clearly. I will definitely be hiring J Sewer for future plumbing work. read more

Overpriced - before they even looked at the job. Normally I do the job myself and they quoted $750 minimum for a job that has never cost half that price. read more

We called J Sewer & Drain at 5pm on a Friday after finding our basement flooded and they had a team out to our house within an hour. Carlos and Neris showed up and quickly identified the issue (tree roots were obstructing our sewer line) and got right to work rodding the line. The problem was resolved within few hours and they shared a reco for restoration/cleanup. They were friendly, professional and patient in helping us understand what the issue was and how to prevent it in the future. Would definitely recommend. read more

Received a quote through Yelp and scheduled an appointment very quickly. They were professional, efficient, and reasonably priced for the leak that we had fixed in our kitchen sink. Very happy and wouldn't hesitate to reach out to them in the future for any plumbing needs! read more

Marcelo and his work partner were highly professional and knowledgeable. The cost was very reasonable compared to other quotes I received. Very timely as well. read more

I was amazed at the quality of service. I have used different plumbers in the past; the blow me off or are very expensive. Diego came in, identified the problem, and fixed it for a reasonable price. Integrity matters; I had been charged much more for a similar problem a year ago. read more

Had a trickier than expected plumbing job in my kitchen and needed a same day appointment. They were extremely responsive, provided a quote quickly, and Diego who performed the work after arriving on time did the project with great skill and knowledge. I hope I won't need a plumber again soon, but when I do I'll definitely use J Sewer again. read more

I called at 8:30 on a Wednesday morning and they were here by 9:30! Milton was very nice and quickly fixed the issue within 10 minutes.

AMAZING COMPANY!!!! 10 STARS!!! We just hired J Sewer & Drain Plumbing to do work in our home and we are very happy and satisfied customers! Luis, Jesus, Milton, and Bryan were an all-star team who were all very professional, friendly, knowledgeable, thorough, detailed, and honest. They helped rebuild our main stack, remove old piping and install new piping and drains at the proper pitch, and installed 2 new toilets! They worked very hard and cleaned up after themselves and were constantly keeping me updated, informed, and in the loop. They consistently asked if I had any questions or if I needed any information or detailed explanations of what they were doing and why. Their pricing was very fair and I am very grateful to have chosen J Sewer & Drain Plumbing to help with all of our plumbing work. I would 100% recommend them to anyone and everyone looking for a solid & high quality plumbing company with great people who provide a very nice experience for very complicated work! Thank you J and team!!!!!! read more

I thought my toilet was leaking from the base. The tech replaced the wax ring and all the internal parts and it turns out it was leaking from missing a gasket between tank and bowl which he could not unscrew but tightened. After he left the toilet overflowed from the top of the tank and out the handle which water flowed into the room below. After paying for the new parts and being left with a non-functioning toilet with the water turned off I'm now advised I need to buy a new toilet. This is being left in a worse condition than when I started, and with damage to the ceiling in the room below. I just paid $575 this by Zelle yesterday and feel, I am left starting all over. I have reached out to the company, her assistance in finding the right size toilet and I'm waiting to hear back. read more

10/10 would call back for another plumbing job Luis was great - friendly, informative, and worked fast! read more