Edwin is the best. He's always kind, patient, and explains things clearly without rushing. He fits me into his schedule when I'm in a bind and fixes the problem right the first time. Most recently, he came through FAST for a clogged toilet when I really needed help. Reliable, honest, and efficient--I wouldn't call anyone else. read more

Our 3 flat condo building called Edwin when the initial plumber we had used was unable to reach the blockage in our pipe within the kitchen stack after a back up had occurred. Edwin was quick to respond and had availability the next day. He came out and reached the blockage and was able to remove part of it via rodding and hydro jetting but with the camera, he saw there was more he needed to remove. He came back the next day with bigger equipment and was able to clear it up. Edwin was very thorough in explaining what he was doing and answering all of our questions and was very patient with us in making sure all the issues were addressed. I'm so happy to have found Edwin and he will be my go to guy in the future! read more

Edwin was quick to respond, showed up on time, and clearly explained all our options, with transparent pricing from the start. Even though we initially asked for the most expensive fix, he didn't upsell and instead offered honest, practical guidance. My wife works night shifts and was sleeping during the day, but Edwin was considerate, working almost silently yet still very efficiently - impressive! We highly recommend him and will definitely continue using him for future plumbing needs. read more

Edwin is the greatest gift you could ask for in a plumber/service! He is honest, kind, quick, and will be my go-to for any needs as long as I am in my house. He has helped with standing water, uncloging drains, switching my water heater pipe, tightening valves, and more. It's such a relief to have a trusted plumber. Thank you so much, Edwin. read more

I've used Edwin and his company several times over the years. The last time he sent someone out, they broke something and didn't fix it, but Edwin took care of it after the fact (couldn't have asked for more). This last week was the first time I've used Edwin since that last visit and got sticker shocked (wasn't aware of his price increase and 2x on parts) after he finished the job. I paid him immediately but told him I was surprised by the charges and will look for another plumber. He began to send me scathing texts, leaving a voice mail where he was yelling and telling me I'm a terrible customer, and then proceeded to call me back to yell at me some more before I hung up the phone. Not sure what happened, but I'm sad to lose someone I've trusted. UPDATE: Edwin provided a refund for his services. I did not request the refund, so I'm assuming Edwin was just trying to make things right. read more

They came quickly to replace corroded leaking washing machine valves on very old plumbing. We liked the work so much, we had them replace our very old, heavy utility tub that had been leaking for months. (They had to break it into pieces to get it out, and they left NO mess at all.) read more

We called Edwin for a slow drain problem. He responded quickly and we set an appointment for him to come diagnose the issue. He called ahead to let us know he was on the way and arrived on time. He identified the problem quickly and power rodded the problem drain pipe, which solved the slow drain problem. He left the area clean, and was super friendly and helpful. I'd highly recommend him. Thanks Edwin! read more

Edwin came to my house the same day I called and replaced my disposal quickly and efficiently and at a very fair price. He's an excellent plumber that has helped us numerous times over the years. Very skilled and trustworthy. I highly recommend him. read more

Edwin is very prompt in his responses, efficient and thorough in his work, and just a kind person to interact with! The first time we worked with Edwin we had a really unique situation where our kitchen sink disposal was backing up into our guest shower--talk about gross. Edwin handled it very professionally. He found the root of the problem, corrected it, and gave us easy maintenance directions to prevent it from happening again. Since then, we have called on Edwin several more times, from installing bidets to fixing leaks, and every interaction has been a great experience. Would highly recommend this business! read more

I used Edwin previously to install new drain pipes under my sink. I called him again, hoping I had found a plumber for our future building problems. I had a leak from the pipes he previously installed. Upon tightening the connections, the leak stopped. He recommended a heavier gauge replacement, which I agreed to. He seemed irritable so I tried to engage him to soften the mood. He left and I had a new leak. He said he would try to work me in to look at it as he was very busy...and parking was difficult in my neighborhood , it would be Saturday at 8AM...3 days later, I had a bowl under my sink to prevent damage. By the way...he parked in my driveway, so I'm not sure what the parking issue was. When I spoke to him and told him calmly that since the new leak occurred after his work I would think he would want to solve the problem. He told me I was very difficult and didn't want to come back... So it seems he doesn't stand behind his work...just seems to want to make a quick buck...which is overpriced in my estimation. I thought he was extremely rude to me and I was very uncomfortable with his anger over something he did. I would never use him again...and it is the first time I have ever been called "difficult". I owned a successful service business in the gold coast for many years and I know how to treat people...I have never ever been told I was difficult to deal with before. He just didn't want to bother. Beware! read more

Edwin has replaced our sump pump, ejector pump, fixed some minor plumbing issues found during our home inspection, and most recently addressed a leak under our kitchen sink. He's responsive, does good work, and cleans up after himself. We're glad to have found Edwin and will continue calling him with our plumbing needs! read more

I was having trouble getting a sink drain to seal correctly in a bathroom vanity. Edwin, the owner, sent Diego out the same day I called. Diego was happy to -- at my request -- politely point out where I'd gone wrong. He carefully reinstalled two faucets and drains, and then tested and re-tested to be sure everything was working as designed. read more

Max from Chicagoland plumbing is the best. We have called them several times and always get great service. Max is friendly and always gets the job done right. It's so reassuring to know that this plumbing company is honest with its customers about work and pricing. I would definitely recommend Chicagoland plumbing to family and friends. Thx Max ps: the receptionist is awesome. She is very reassuring when times of need for a plumber is called for. She takes her time with you always. read more

Need rotten pipe replaced on kitchen sink. Edwin responded, apologized fora missed first appointment. He explained the job, giving the price if the pipe is replaced from the connection. The next estimate was if he had to tear out the wall to get to the pipe, which is more costly. Fortunately Edwin was able to easily replace the pipe. He was very professional and knowledgeable. He wore a mask as well as feet covering and cleaned up afterwards. Will use again read more

I have used the services of Chicagoland Quality Plumbing several times. I used to own a condo and they did work there before I sold it. I now own a home and they have done work here numerous times. I can't stress enough how pleasant it is to work with this company. They are responsive, prompt, highly professional, very reasonable in price, great plumbers with years of experience, and best of all, get the work done correctly. You can't go wrong with Chicagoland Quality Plumbing (aptly named). read more

We had an issue with our sump pump and our sewer line. We've had a couple plumbers try and fail to fix it. However, Ed and his crew stayed around to ensure they fixed the problem. It's probably been about 1.5yrs since they came out, and it's still working! read more

Edwin Flores and his team are fantastic. You get a quick response, they show up on-time, and do great work at a fair price. I had a leak under my kitchen sink, and Gerardo and Oscar came yesterday to make the repair. They showed me exactly what needed fixing, and described what they were going to do. Upon completing the repair, they tested the pipes by filling the sink with water and then draining it. They repeated this test several times to ensure the problem was solved. They also took great care to clean up after their work was completed. Everybody I've worked with at Chicagoland plumbing is friendly and professional. Don't waste your time using anybody else. read more

I messaged Edwin on Yelp asking for a quote to change a valve and install a dishwasher. When I spoke to him on the phone to schedule the appointment, he says the $250 was to only change the valve. He should be more specific with his electronic responses, because I was very clear I needed both the valve and installation. This was my message: "They came to install it, but they refused to do any work because they said I have a 5/8 water line when it needs to be 3/8. They suggested putting a new valve on. I've also read it can be done with reducers and adapters. Could you give me a ballpark estimate of how much to install the dishwasher and any of the small plumbing?" His reply "$250". Hence my review. read more

So we experienced some basement toliet issues and then a tiny bit of water backing up as well in the basement. We called Edwin and he made it to our house the same day before noon. It turns out the catch basin was full and he quickly got the tree roots out. Edwin was polite and a good communicator. He recommended having the catch basin serviced once a year to stay flood free. I would call him again because he is calm and answers all your questions. Tree roots are never your catch basins friend. read more

I called Chicago Quality Plumbing on a Saturday about a clogged kitchen sink - Edwin called me back that day. Although he couldn't make it out that day, he sent someone on Monday. They were running late, but Edwin called me to let me know - and actually, they were on time. Carlos and Eli were very professional and courteous. There was some mix up on the final price, but Carlos called Edwin and Edwin honored the price he quoted to me over the phone. And my sink was fixed!! I would definitely use Chicago Quality Plumbing again! Thanks!! read more

I unfortunately had a clog that affected both the kitchen sinks on my first floor apartments. After calling one plumbling company I was told to contact Chicagoland Quality Plumbing and to ask for Edwin. Edwin arrived with his co-worker Albert and they began troubleshooting the problem they were able to determine that there was a clog from the pipe that affected both first floor apartments. They both rotted the pipes which was very difficult. They eventually used an air suction procedure which worked. Both of these gentlemen were very dedicated and professional and were determined to fix this clog that we had. The cost for the service was fair and I would definitely use them for any plumbing needs in the future. read more

I hired them to install a new dishwasher and fix the flusher on the toilet in our office. Both jobs were completed promptly and the service excellent. I would definitely use them again. read more

I have never worked with such a terrible company before! Which is a lot to say since I have rehabbed 2 homes top to bottom. I had them come out twice to fix a kitchen sink and after spending hundreds of dollars to fix it, it still does not work. I asked him to come look at it one more time, and he verbally attacked me and refused to back up his work. I would never use this company again and I don't think anyone else should either. read more

Wow! Worked with Edwin and George. Had a faulty water heater on Saturday morning. George the plumber was educational, friendly, and efficient. I would highly recommend them again and I personally will be using them for any future plumbing needs. read more

Having had the team at Chicagoland Quality Plumbing out on three projects in the past year (two medium sized and the third, a major multi-bathroom project) all I can say is that they go above and beyond to ensure the best quality of work. From start to finish, they were professional, communicative and had exceptional follow-through. I would highly recommend them (and have!) They are the first and only call I'll make in the future. read more

My kitchen sink pipe broke at diswasher drain hose. Diego replaced pipe in 30 minutes! Excellent work again by Chicagoland Quality Plumbing! Highly recommended! read more

This is the first time I use Chicagoland plumbing. I was totally impressed with your professionalism, specifically from Edwin and Diego. The job is completed very quickly. They were very clean, very prompt, very helpful. I will recommend Chicago quality plumbing to all. read more

Edwin spent at least 4 hours to do the following: 1) power rodded the bath tub drain; 2) serviced the flood control system outside the house; 3) power rodded the main sewer to the street and towards the house; and 4) installed a clean-out cover and brass plug for the outside clean-out. He was patient and thorough in executing each task. He also took the time to answer my questions and explained the process. I was extremely pleased with his work. However, one thing that was remarkable about Edwin was he came up with an inexpensive solution for my clean-out. When new concrete was poured on the walk towards the house, the top of the clean-out became recessed, causing rain water to collect on top. Edwin provided a creative and less expensive option to resolve the issue. Instead of raising the clean out to make it flush with the concrete, he screwed a 6-inch round metal cover to keep the water out. This solution saved me a lot of money. I consulted two other plumbers and they both suggested that the clean-out be raised which would entail breaking the concrete and digging around it. I also appreciated the fact that he called to let me know he was running late due to traffic. Some of those I've hired in the past would not bother notifying me when they were running late. I had to call them instead to get an update. I also appreciated the fact that when he stepped into my house, he was prepared to wear booties. And before working on the bathtub, he covered the tub with tarp and was very careful while rodding out the drain. In summary, Edwin is an experienced plumber who is pleasant, patient and charges reasonably. He does not cut corners. He took his time in ensuring that each task was completed to my satisfaction. He did not schedule another job after me which shows that he wanted to give himself enough time to finish the job. Edwin will be my go to plumber and I will recommend him to my friends. read more

Mr. Flores was amazing. I called him the first week of February (when everyone's pipes had frozen and cracked) to repair a leaking tub drain line, and he got to my place quickly, despite being very busy, and then got the leak fixed in record time. His price was reasonable, his work was wonderful. I recommend Chicagoland Quality Plumbing highly. Thank you Mr. Flores! read more

Edwin has helped my husband and I twice now and we honestly will not go anywhere else for our plumbing help in Chicago. He has always exceeded expectations, doing extremely high quality work at a reasonable cost. Plus he is so incredibly kind and honest with us about our project at hand. We would recommend him to anyone! read more

Edwin was quick to come out to give a free estimate. He was also quick to get the job scheduled. Everything went as expected. Very happy with the work. Job consisted of replacing the outside faucet & main shutoff. Also, added a shutoff for the faucet. read more

We had a minor leak on Saturday and I called three local companies. One never returned my call, one called today (Monday) at 12:30, but Chicagoland Plumbing called me IMMEDIATELY on Saturday and set up an appointment for today. Edwin called and even sent an email to confirm our appointment and also to send a photo and name of the employee that was coming to our home. Gerardo was wonderful, and did a quick and efficient job. I even asked him to take photos to get me an estimate on a future job. Thank you again!! read more

This was the best plumbing experience I have ever had. I didn't have any hot water, so I called Chicagoland Plumbing. Edwin happened to be near me, so he came to check out the problem within thirty minutes. My two 50 gallon water heaters were 15 years old and it was obvious that they needed to be replaced. He did get one relit and working, but the other had too much rust and would not light, but at least I had some hot water. He gave me a very fair estimate including model numbers so I could check prices online. He came back two days later with an additional plumber to replace the water heaters. They covered my floors with cardboard and plastic and were able to remove the old heaters and bring in the new without any damage, dirt or leaks from the old heaters. The new water heaters were a little shorter and fatter than the old ones which required repiping both of them. Edwin worked for eight hours and was so respectful and professional the entire time. I know the job took much longer than he expected, but he said he would honor his original quote. I did offer to pay more for the additional labor and we agreed on a price that was still extremely reasonable for the amount of work that had to be done and I am sure still did not cover his time. I would highly recommend this company. I will use them for all of my plumbing needs in the future. The prices are extremely reasonable, especially compared to some other plumbing companies, and the plumbers are very knowledgeable and respectful. read more

We had a leak from our water heater that resulted in a small pond of warm water on our basement floor. Edwin called us back within about 30 minutes. Oscar came to our house the following day. He was great. My older golden retriever slid on the wood floor in her excitement to see him, and couldn't get a foothold to get up. He even helped me with her. He diagnosed the problem, and fixed it, and left the basement in better condition than when he started. The cost was very reasonable. We have used Chicagoland Quality Plumbing in the past, and were very satisfied. We have told our friends about them. read more

I was referred to this company by my plumber. My home is 100 yrs old with the original pipes. My plumber had only the standard rodder and thought there would be a high risk that his rodder would puncture the pipes and create an even bigger and more expensive problem for me. He referred me to this company knowing that they would have the right equipment for my job. Diego came out. He was very nice, very good about putting on shoe covers when he came into the house and removing them when he went back to his truck. It was a challenging job, but he did it. I am so grateful we didn't have to replace the pipes! He cleaned the bathroom before he left. read more

Gerardo and Diego did an excellent job. We had some small roots clogging pipes in the front of our house. Within 2 hours they rodded our catch basin and our stack drain. read more

I called at 8:30am. Within 10 minutes, I got a text with a picture of who they were sending and letting me know he was on his way. Within 45 minutes of my call, Gerardo came to the house. He was very nice and explained everything to me. Pricing was good. Such quick , friendly service. Highly recommended! read more

I had Edwin from Chicagoland Quality Plumbing come to the house again to do some plumbing work for me. I used Chicagoland Quality Plumbing before for some other work and I was very satisfied. He has explained every time the cause of the problem and preventative measures. Edwin came out and replaced the main water shutoff valve and the pressure reducer valve in my 32 year old house. Another professional job done right . They are my go-to plumbers from now on. Honest and up-front quotes and great work. read more

I've used Chicagoland Quality Plumbing about 4 times since I moved into my house. They've always come out promptly, explained the problem to me, and finished the work in a timely manner. They've fixed my shower head, fixed drain issues, and helped me resolve water pressure issues. They are professional, the prices are fair, and I've been happy with the work. I plan to keep using them and recommend them to anybody looking for a go-to plumber. read more

Diego and Oscar came out to our house, right on time for our 9:00 appointment. We are older, and we desired (and needed) two new toilets. I did some research and decided on a higher scale American Standard one piece toilet, with a 1.6 flush. Edwin did the ordering and managed the pickup and having his crew come out, deliver, and install. We are so happy with everything, as we could not have handled the delivery, etc, ourselves. Diego and Oscar (both of whom we had worked with before), were just the very best. And they rodded out the shower, getting lots of gunk and hair out of there. Thank you all so very much, we are very happy with everything! And the pricing was great, as well. read more