Called Preferred for an AC issue. They came on time and communication clearly throughout the process. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!! read more

I arranged routine thermostat maintenance ahead of the winter season, and the technician was courteous, thorough, and clear in their explanations. They didn't try to upsell me, but offered a few general recommendations to consider down the line. I've worked with Preferred Comfort Heating in years past, and the consistency of their service is why I continue to choose them. read more

Vini and his team have been great to work with as a first time homeowner. We bought a very old house with a lot of quirks. Vini and team had to come out a few times to take care of all of our issues. They communicated well, were on-time and always took care to explain what they were seeing and our options for repair or replacement. I will absolutely work with them again when needed and will recommend them to others. read more

Preferred Comfort replaced my air conditioner with a Trane unit back in 2024. It's been running flawless ever since. Vinny and his crew were great to work with. read more

We initially hired Preferred Comfort for a check up on an aging air conditioner - Victor diagnosed, unfortunately, that the air conditioner had a leak and needed to be replaced. Based on his professionalism, we hired Preferred Comfort to replace our air conditioner and air handler. I'd gladly recommend them to anyone else - the price was very fair, and Vinnie and team were very communicative and great to work with. read more

This company just fixed my Ma's air conditioner. GREAT communication from ease of setting up appt(Lana was amazing). To the update on eta of the arrival of the technician (Vinny is the best!) There's a reason why they have a near perfect 5 star Yelp rating read more

Great company! Our hot water heater blew out. Preferred Comfort was responsive and scheduled us for the very next day. They had a very busy day but found a way to squeeze us in and stayed until late in the evening to get the job done. They did a great job. New hot water heater is beautiful and up and running. High recommended! read more

I've used Preferred Comfort twice now and both experiences have been outstanding. Vini and his crew are professional, reliable and consisitently provide service. Both times, Vini came to evaluate my AC unit within 24 hours and ACTUALLY fixed it. It's hard to find a company that's this dependable and they've earned my trust. I highly recommend Preferred Comfort to anyone looking for honest, knowledgeable and top-notch HVAC service. read more

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable. Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC! read more

Vini and his team provided great service for us including installing a new AC unit. Their prices were very reasonable compared with competing quotes. read more

We had a crack in the flue pipe and they came out within a few days. They gave an estimate and it was reasonable. They were nice, punctual, and fixed our problem. It's always hard to find someone who isn't going to swindle you. read more

I had them come out for a routine water heating cleaning. I appreciated that when I reached out, they quickly gave me a quote without need to come up to see the heater since it was routine maintenance. Job took an hour and my machine had it annual cleaning/work done. read more

Preferred Comfort Heating and Cooling is all you need for your home's HVAC needs. Back in early 2021 my wife and I bought a house for our family that had no central air. We got multiple quotes (like... 12. lol) for completely new install of ductwork, furnace, and A/C. Vini was BY FAR the best at customer service, client communication, laying everything out straight with regards to work and timeline, and he was reasonable with pricing. The work was completed on time, professionally, and he and his team (love you Dom and Pete!) communicated with us all along the way. Preferred Comfort has been back multiple times since to service our home and we have been completely happy with everything! Thank you, Vini, for being you and helping with everything! We appreciate it! 10/10. A+. All the thumbs and big toes up. Highly recommend you use Vini and his team for all your HVAC needs! read more

Preferred Comfort Heating & Cooling - Gorgeous company van! - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

Amazing service! We had an issue with airflow of our hvac and they came out same day. We have an old unit and it was frozen, but they stayed while waiting for the furnace to thaw. Now we have a working unit and can't thank them enough! Thank you so much! Great service overall and reasonable considering the cost of materials/labor. read more

I am happy with my interactions and felt they provided honest and helpful service. I have used them 4 times now.

Easy scheduling, great communication, thorough and honest technicians. I will absolutely work with Vinicio and team at Preferred Comfort Heating & Cooling again and you should, too! read more

Great service. Everyone was very friendly and professional. They were able to schedule someone quickly and price was reasonable. Thank you.

Just did a basic winter maintenance on our furnace, but scheduling was easy, the price was affordable, and the technician was friendly and explained everything he did and things to watch out for with our furnace, which is about 20 years old. Very satisfied with the process and will likely use them should the furnace need any repairs. read more

Warning: essay ahead! First of all, if you live on the South Side like me, you know how hard it can be to find trades that are willing to do work here. Secondly, it's especially difficult to find HVAC specialists that will deal with radiators. My husband and I live in an old home (100+ years of age) and have been living with cast iron radiators and window AC units the last few years. We had been contemplating installing central air for a while and decided to reach out to Preferred Comfort Heating and Cooling. Vini is the owner and came to do the full walkthrough with us for an estimate. Vini spent about an hour talking to us, whereas most other HVAC companies only spent about 15 minutes (make sure you shop around for estimates). He made recommendations to plan ductwork throughout the house and for the best AC condenser and furnace for our home's size. We originally thought about having the ducts go from the basement to the unfinished 2nd floor through a rarely used closet in our bedroom. Vini recommended that we do it through the kitchen pantry instead because it could get a bit noisy and possibly disturb our sleep with the ducts in the closet. I'm really glad we went with his suggestion because the ducts definitely needed more room than the closet could provide. Our project took about 2 weeks to complete (10 business days). Demo was completed over 2.5 days with the first day being the hardest - radiator removal. It was pretty loud having to cut out all the cast iron pipes, but it was incredible to see how much floor space we gained. I was a little sad to get rid of the radiators since they're an efficient heating system and it's great for my sinuses during the winter. They spent about 1.5 days mapping out and cutting the holes for the vents to go into the floor. We were very insistent about going this route when we were discussing this with HVAC specialists and not running the ducts along the ceiling in soffits (for aesthetic reasons and also it just feels more efficient for the heat/air). Side note - it's important to pick a company that acknowledges what the customers want because we met a few places that did not want to do this kind of work. The rest of the project was spent fabricating the ducts without compromising too much headroom in the basement. Our main install team was Dominic and Pete. They were super friendly and patient while I asked a million questions about putting a vent here or there or what if we moved this or that. I was very impressed with how precise Pete was in planning the ducts and fitting them perfectly between the floor joists. He's definitely got a lot of experience with this. They always called us ahead of time to let us know they were on the way in the morning and gave us a progress update everyday before they left. They were so professional and gave us a lot of advice as first-time homeowners living in an old house. They clearly take a lot of pride in their work and don't believe in taking shortcuts just to finish a job quickly. While it was a bit stressful to live during a construction project, we were really pleased with the work performed and thankful we could get AC before the temps hit 100!! We went with a 16 seer AC condenser and it is seriously soooo quiet compared to our ancient window units. Looking forward to the winter and testing how our furnace and humidifier work out. FYI - The project was completed on time and within budget. They will come back to finish the ductwork for the 2nd floor after we can hire a general contractor to do the other work. read more

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They fit us in during a busy week. He did a good job of getting our AC unit up and running.

I shopped around numerous HVAC companies because as a woman I get paranoid that repairman will try to "mansplain" things and overcharge me. After multiple quotes Vinni came out and not only underbid the other companies, but he took his time to explain why and how things worked. I also learned that other companies advised me to do unnecessary repairs. The technician came out pretty quickly, Chris was professional and was able to repair my furnace within a 1/2 hour. I felt like I hired a trusted family friend! I wish I can give more stars! read more

My neighbors are worried, I am not! The brutally cold temperature outside doesn't bother me. I am fortunate that I can trust Vini and his well-trained caring assistants to keep the temperature in our home comfortable and cozy. My daughter can continue practicing on the piano for training her classical repertoire! With deep thanks, Vini! read more

I was a bit wary about all the 5 star reviews because no contractor can get 5 stars on every reviewer. But this team of Vinnie, Dominic and (can't recall Vinnie's son's name...sorry :P) was great! Vinnie came over same day to assess what was wrong with our AC unit. He was transparent in showing me what the issue was and presented the options we had. We ended up getting a new AC unit. Not ideal and definitely not the expense I wanted to have but the experience was pleasant and quick. As a homeowner, you always are looking for reliable and honest contractors you can depend on. I am happy to say Vinnie and team are officially in my contacts phonebook, and we will recommend them to anyone that needs HVAC service. read more

Preferred Comfort Heating & Cooling - Before and After - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

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Out air went out in the middle of a week where it was was in the 90s. I called and left a message and was called right back. The guy was super friendly and easy to understand. He was able to get someone out to us that afternoon. The person who came out was also friendly and professional. He explained the problem and was able to fix it right there. We live in a townhome that is technically 4 floors, and our a/c unit is on the roof. He has no problem going up there and was ready with what he needed in order to do so. Payment was also east through Zelle. I was really grateful for the great service. I highly recommend them! read more

Vinnie and the entire team were a pleasure to work with. We had our entire HVAC system upgraded (2 furnace, 2 ac units), so we spent time searching for a company we could put our trust in for such a large project. Vinnie was responsive and walked me through all the options without pushing any product. They also had the best pricing of the 5 companies we got quotes from. Pete and Chris were so great during the 4 day install. We are so pleased with their work and look forward to having them maintain our new equipment into the future. read more

We had an appointment window of 2PM-4PM. I made special arrangements to be home for that. 4PM comes....no show, and no call. I called to see what was up, and was told we had been bumped for a "priority" job. That's fair enough, but to not call and let me know this is inexcusable. When they finally showed up, an hour and a half later, they took all of 10 minutes to connect our humidifier, and then had the nerve to charge us $192. Really??? Honestly, I should bill them for my time sitting here waiting for them to show, and may just do that. A more reputable company would have said "no charge for this visit because of the inconvenience we caused you". We won't use again, as there are so many HVAC companies out there that know how to treat....and not treat customers. My advice....look elsewhere! read more

Yelp! I need Yelp! Coldest day of the year and my furnace goes out. Its shot. I call a place that starts with "A", and I wont name it, and they send someone out who gives me the song and dance. I pulled Preferred out of Yelp and Vinnie gave me a price on the phone and the next day Pete and Dominick were at my door like Angels at 8:00 AM. They are outstanding technicians and this is an honest, excellent company. I was a CHGO Policeman for a long, long time and I know when people are honest and when they aren't and this is an honest bunch that gives honest service with a custom touch. 10 year warranty without the $200 a year service nonsense added to it. If you need a furnace call Vinny. I dont give many 5 star reviews. 'nuff said. read more

I spoke to Vince on a Thursday night about what was going on with our older heater. He knew right away due to past experience what the issue could be. He was finally able to get out the following week and fixed the issue in 20-30 mins. Thank you Vince! So professional and knowledgeable! read more

Reached out to Preferred Comfort to have my A/C unit checked. Vini and his team were responsive, quick, and charged a very reasonable fee for the visit compared to what other companies were offering around Chicago. I needed to have my A/C unit replaced, so Vini provided plenty of information around different options we could pursue before making a purchase decision. Would highly recommend Vini & Preferred Comfort! read more

Upstairs radiator was leaking. They came out and changed the valve. Vin's team was great - in my previous review I said I wouldn't hesitate to call again...and 2yrs later...they were the first ones I called. Done deal. read more

I called Vini on New Year's Eve at 4pm because my furnace stopped working. Not only did he answer the phone but was in my area and was able to stop by within an hour. He arrived on time - great communication over text and phone - and was able to diagnose the issue and replace a faulty part on the spot. The furnace was fixed and working again within minutes. The value I received and the professionalism of Vini and his crew are top notch. When it comes to HVAC, these guys are some of the best around. Highly recommended. read more

Awesome owner-operated business, super quick to respond, very accommodating when it was 97 degrees outside and our AC unit was struggling to keep up. No nonsense, high quality service. I rarely write reviews for anyone but the owner Vini and his team (including our tech Christian) were great to work with. Will not hesitate to use again in the future and refer to our friends! read more

Vini is the man! We hired his company to remove our old radiators and install a new hvac system for heating and cooling and it's been working great! The compliments for Vini this time came from assisting me when I couldn't figure out what went wrong with the installation of a c-wire for a google nest at my parents house. Everything was installed per the instructions and I kept getting an error message on the thermostat. I decided to call Vini in case I broke something and it was cool that he still remembered who I was even though the hvac installation at my house was done almost 1/2 a year ago. He basically diagnosed the issue instantly, which was to install the furnace lid back on. He picked up the phone even though he was on vacation and offered to assist if I had additional issues. This awesome customer service is why we'll be repeat customers. read more

Vinnie and team are literally the best. I had an issue (2nd issue on different furnaces) and Vinnie came out personally in an emergency situation both times. Saved me earlier today from a brutal evening. Can't recommend enough read more

I called preferred comfort to fix an issue with my tenant's furnace. They came out quickly to repair it and at a very fair price. They called me back and explained all the issues with the furnace. Two weeks later there was an issue with the furnace again. I think it was just ice stuck in the intake so nothing they did wrong. When I called, they were super nice and really went above and beyond by calling my tenants to try to walk them through what the issue could be. Luckily the furnace started working again while they were on the phone. I really feel like that is not a level of service you would get from anyone else. Because of that, I will always use them for my heating issues and recommend them to others. read more

Highly professional , knowledgeable, and responsive. Vini was easy to communicate with, arrived promptly, and provided great service. We are reassured to have an outstanding hvac team managing our equipment. Fairly priced , flexible , and we really appreciate their work. read more

Vini & Pete and the rest of the team were awesome. We needed to replace our 20+ year old furnace & AC condensor in our condo. Vini walked us through all of our options and gave us an estimate that he 100 percent stuck to. He communicated with me clearly & promptly. His guys were curteous and got the job done very quickly considering that our space is very tight & not exactly the easiest to move large, heavy AC condensors around in. I am very satisfied with the outcome and would very much recommend them for any HVAC needs. read more

On time, safe, with mask. Social distanced as much as possible. Very helpful and knowledgeable. Vinny was excellent to deal with

This guy is for real! My heat stopped working late afternoon on 12/23/2022 (-30 wind chill) and I called 4 other companies first. Nobody was able to come out until the following day. He talked me through a couple things I could do to get it working....and IT WORKED! Thanks so much man! I'm not going to be an icicle in the morning! What a good dude - Call him first! read more

We have used Vinny and his team TWICE now - for a furnace and water boiler issue. His communication is prompt, professional, kind and thorough. And his team, especially Quinn, gave outstanding customer service. This is a good, kind and fair crew. Please call them for all HVAC problems, and they'll take good care of you. read more