A couple of months ago, I moved to a new house. Since I hadn't been happy with my previous HVAC company, I thought it was the perfect time to find a new one. So, of course, I turned to Yelp! That's how I found Hero Air. I called to schedule an AC tune-up and asked if they could come on Memorial Day since I had the day off from work. The person I spoke with thought they would be working that day, so he scheduled the appointment. The next day, Vladi called to apologize and explained that they had decided to reserve Monday for emergency calls only. I completely understood and asked if I could have a late afternoon appointment on a different day, since I'm a teacher and prefer not to miss school. He was very accommodating and scheduled me for the upcoming Wednesday between 4 and 6 p.m. Communication throughout the process was excellent, with both email and text updates. Luis arrived early and patiently waited for me to get home. He was a true professional, and I really appreciated his work ethic. He showed me how to change the filter and explained why I wasn't getting good airflow in my bedroom. Another thing I like about this company is that they don't try to sell you annual maintenance plans--in fact, they don't even offer them. They simply come when they're needed. The pricing is fair and reasonable. I highly recommend Hero Air and look forward to working with them again in the future. read more

Vlad at Hero Air came out in a timely manner to service our AC that was not cooling properly. He was professional, knowledgeable and shared projected costs up front so there would not be any surprises. I highly recommend Hero Air for your HVAC repair needs! read more

Great folks, great service and amazing pricing. Definitely should be your first call on anything HVAC. Could've upsold me on the most expensive option but didn't. read more

As others have stated, Vladimir is a fair and honest businessman. He is knowledgeable and experienced and he will help you out when you are in trouble. The Heating and Air business is filled with liars and cheats. I've had experience with many bad ones . Hero Air can be trusted . And that says a lot. read more

Locally owned business thats very responsive! When I returned from vacation I had an air conditioner issue. The usual company I use was not available so I reached out to Hero. The impressive part was the quick response from Vlad who is the owner and a technician. He was able to send someone the next day. The person figured it out and got it fixed. However, something was off on the repair which I noticed and Vlad again quickly came out to correct it. These days it's hard to get the type of attention and response from most businesses. Also things inevitably go wrong and you want to make sure you can trust a business to correct any issues. They do both very well! read more

Great service and pricing. I found them on yelp and they serviced both my home and a building I own. Will use them again in the future

Very quick response, very nice, and seemed to do a good job. The upcharge on replacement parts is pretty wild ($259 for the part and install when it retails for $24-33), but at least my heat is back on! $85 for the diagnostic for a total of $344. Would love to see diagnostic fee applied to the cost of repair or replacement, because that's pretty stiff for work completed in under 30 minutes, even accounting for the fact you pay also for the experience and skill. I think you charge the diagnostic is the client doesn't use you for the repair. read more

Immediate response, arrived next day, fixed the AC at a fair price. What more is there to ask for?!

Vladamir was kind, personable, and more importantly did GREAT work. Price was very fair for the work. Additionally he was the first service person in 10+ years of home ownership that was EARLY for a morning appointment. I will be call Vlad for my future pluming needs. Also Communication was clear and timely. read more

This review is delayed, but important enough to write it even though it's late. I had a small heating unit in the attack that was used specifically for the 2nd floor master bedroom. It was over 30 years old and would periodically stop working. It was time for a replacement. I did my research and had several HVAC companies come out and estimate this unique situation. Vlad came out quickly, surveyed the situation, and got back to me with a quote by the end of the day. Out of the 5 HVAC companies that I received estimates from, Hero Air price was right and the diagnosis was very competent. I scheduled the work with Hero on a Friday. Vlad came out on time and was extremely efficient. He and his teammate had the unit up and running within a few hours. They fine-tuned it to the specific square footage of my room for maximum efficiency, cleaned up, and were off to enjoy their weekend. If you want a competent, honest, friendly HVAC team, I highly recommend Hero Air. read more

My AC went kaput (when it was 1000 degrees out). It was actually just the blower fan, but all my equipment is very old. I was expecting a lot of hemming and hawing, advising to replace the whole unit, etc. but Luis came out, told me he'd need a day to get the part, found it at a good price, and installed it the next day. Super nice guy. Left the workspace tidy, too. Always good to have an honest HVAC company in your arsenal. These guys are the real deal. read more

They came out and did the maintenance needed for the job. Had a problem a week later and they came back out again and fixed it. Would have loved them to see/fix the problem the first time or offer a reduction on the service after they had to came back out. Work was excellent, unsure of value. read more

Ultimately went with a friend in the business BUT Vladimir was very knowledgeable & submitted the most detailed proposal of anyone that I dealt with. I'm confident he's one of the best in the area! read more

This is the second time I've called Hero Air. I noticed the house was too warm and not cooling off. Vladimir came out first thing Saturday morning and figured out the problem. Got everything working again. Pretty much have made the decision to boot my old company. read more

Luis was knowledgeable and worked quickly and was also aware of my belongings when servicing my ac. 10/10

They took time to help me find the furnace, thoroughly investigate the issue. It turned out my fancy best thermostat which I enjoy for the flexibility of controlling from my phone is not that reliable. The price is also fair. Would recommend. read more

Luis came by to both fix a central AC unit that was no longer cooling the air, and visited a second time for routine maintenance on our furnace and hot water heater. Both times we had excellent communication, quality work, and fair pricing. Feeling much better about our HVAC setup now that Luis and team are keeping it maintained. Thanks, Hero Air. read more

HERO Air provided what I believe was an accurate assessment of the problem with my AC. However they could not get part (compressor) needed to fix the issue and instead provided options to replace the entire AC system. I found a other company that was able to get parts needed to repair/replace failing compressor easily. We will see if this was right option to go vs replacing the entire system as suggested by Hero Air. It was most certainly a less expensive solution to just replace the compressor, but I am not sure how much more time it will buy me before I need entirely new system. read more

My ancient hot water heater finally died. Got a few quotes. Hero Air had the most competitive rates. They were also the only one who suggested Bradford White. The other brands are ok, but it seems most contractors recommend BW. Vladimir arrived on time, installed the heater, replaced some pipes as you can see from the picture. He also installed an expansion tank. I'm enjoying the hot water again. I would recommend Hero Air. read more

Hero Air - New Bradford White 50 gallon Hot Water Heater - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

Vlad from Hero Air is the best!! He is honest, friendly, down to earth and knowledgeable. He analyzed the furnace with patience. He was on the way out when the furnace stopped working after he watched it for a while. He used his electrical tester and determined it was the control board. He came back the next business day with the board and he was finished in 25 minutes. He charged a fair amount for working on a weekend. He doesn't take advantage of people with crazy prices like others do. I am a happy camper with my furnace that is working normally again thanks to Hero Air!!! read more

I obtained a quote via Yelp. They were prompt in responding to all of my questions and transparent with their rates. They were able to send someone the same day. I received an appointment confirmation text with the assigned technician name. Jose came on time and able to diagnose the issue with my HVAC. I received a fair price for replacing my capacitor. He stayed professional and polite during one of the hottest days in Chicago this summer so far. My a/c has been working without any issues since then. I would recommend their services. read more

Texted through yelp in the heat wave - was worried as my apartment was at 87 degrees and not sure what was wrong. Came out same day - quickly fixed a capacitor issue - super nice / helpful / efficient! thank you! read more

My AC stopped working over a weekend, I called on a Monday morning and they scheduled same day service. The tech (Luis) was awesome, arrived early and was very friendly and clear. And he was able to fix the issue onsite in under an hour. And the price was very reasonable. Will use again, and I definitely recommend. read more

Our A/C went out on Tuesday night, so I looked on Yelp! for someone to come fix it and Vladimir from Hero Air was at my house the next day at 11AM. He replaced a capacitor and added coolant. He was in and out in under an hour. Fast response to my needs and quick service call. The house was cool again within a few minutes. read more

Hero Air excels at everything you need from such a service - communication, timeliness, expertise and price. Vladimir was ahead of time / schedule and explained everything he was doing to service my Furnace, Water Heater and ERV. Hero Air is coming back to service my AC and further evaluate our ERV but I have not doubt that they will provide excellent service. Highly recommend and so glad I have them for any future needs that may be urgent. (Re my project: Hero Air provided me w/ a standard cleaning / flushing / check of the system but did determine our ERV was not working. An ERV is critically needed to combat our humid summers in our high efficiency new build, so I'm relived that they are helping me figure that out before the awful Farmer's Almanac predicted summer 2024 (spoiler: hottest / muggiest / stormiest summer on record) kicks in.) read more

Luis came out on time, diagnosed the issue almost immediately. Confirmed his suspicians, replaced the part and had me up and running with 1/2 hour. Great service! read more

Very fast response, honest and also educated me on how things worked. Had to wait a few days for a part, but got me though and helped me get heat while I waited. Treated me like family. Vladimir is great read more

Hero Air was quick to respond and confirm availability. Came on a Sunday, on time. My A/C needed a refrigerant top-up and some tape applied where air was leaking. Luis taught me about the system as we went so I understand what to expect and watch for. I will be calling Hero again next time. read more

Vladimir and his crew at Hero Air are top notch!! They installed a Comfort Pack combo unit and were very professional, courteous and efficient. Highly recommend!! read more

Vladimir and his team did a great job replacing my furnace. They were extremely quick in responding to my questions and their pricing was very fair. Would definitely use their services again in the future if the need arises read more

I cannot speak highly enough of Hero Air. What a great experience. Our air conditioning went out yesterday on the Fourth of July, right before the fireworks started, because OF COURSE that would happen to me (and to my poor dog, ugh). We all suffered miserably through the night and I was texting people and requesting Yelp quotes by early morning (like, at 5 a.m.). Vlad got back to me right away and was able to come by later this morning. He instantly diagnosed the issue, had all the necessary parts in his vehicle, and made the repairs...AND NOW THERE IS AIR!!! Woo-hoo! Vlad was super fast (in and out in less than 30 min.!) and professional, and the service fee was extremely reasonable. I definitely recommend Hero Air and really hope my AC doesn't go out again for a long, long time, but when it does, I will most certainly be calling Vlad! read more

My furnace wouldn't turn on and after troubleshooting with a new thermostat, I went on Yelp to find someone who could check the furnace. Vlad and Hero Air had great reviews and I reached out and he responded quickly and was able to come to my house this afternoon to fix the problem. Thankfully, it was an easy fix but Vlad went above and beyond to ensure everything was tightened properly and I won't have any trouble again in the near future. Will definitely be reaching out the next time I have any HVAC issues. Wonderful service and very easy to work with! read more

Excellent experience, they came out quickly and on time, found a solution on the spot and fixed the problem. I highly recommend!

Excellent professional service on our furnace. Highly recommended Friendly and helpful read more

Vladi was very responsive, scheduled me in on short notice and resolved my heater sensor problem. I am very glad that I was able to find him here and looking forward to working with him in the future. read more

Old School Engineering in Skokie was literally going to charge me double for swapping the valves of six radiators. Hero Air did a quality job at a fair price. read more

Hero Air responded to my enquiry within 10 minutes and was able to send a technician out that day. The technician, Juan, was great. He was able to diagnose the problem in no time and get our AC running again. Great service! read more

On 10/25/23 I hired this company to startup my heaters and do basic winter maintenance on my units in a 2 story building. I am a landlord and have done business with HVAC companies for a long time. Here is my review of this company: This company responded quickly but the technicians didn't really explain what they did, they never provided a receipt with an explanation of what was done and they didn't check if there was a call for heat at the thermostat. The technician also told me he would provide an estimate work for other suggested work but never got back to me. Finally, they never tested the work. They never turned the thermostat power switch back on and my tenants had no heat for two days. I did a quick check and saw that the switch was off. When I turned the switch on everything ran perfectly. The technicians should have checked ALL thermostats and made sure all units called for heat. 1. Technicians should explain everything they did and show the owners what was done. The tech just completed the work, made some suggestions for more work and left. 2. The company never provided a written receipt with an explanation of what was done. I paid this company $400 cash and there is no record of that. There is no accountability and if something goes wrong I have no proof that this company did work for me. 3. An estimate for other suggested work was promised but never delivered. If this company is not interested in taking on more projects then I can't take them seriously. If they are not professional enough to deliver then there must be an issue with their internal process and I cannot afford to work with a company that lacks proper structure. 4. It is clear that their work was never tested. The last thing they should have done was check if all thermostats worked properly, this was not done. They finished their work, took their cash and left without confirming everything fired up properly. read more

Vlad is great! He responded promptly to my request and was able to come out the same day (on his first visit) and within 24 hours (his 2nd visit). He is courteous and professional and had answers for all my questions. He diagnosed and fixed the problem with my furnace and now I'm toasty warm and ready for the next Chicago polar vortex. read more

Vladimir / Hero Air are highly recommended. Vladimir did a very thorough and professional job and took the time to explain answers to my questions. He didn't hesitate to follow up on any of my questions or concerns. I recommend this company for any of your HVAC needs. read more