I opened a project on Yelp seeking assistance with a dryer repair…read more This business replied in a timely manner seeking additional information. Once I replied they offered a fair and honest assessment. I treasure honesty and not asking to come out and change me an inspection fee on something that likely can not be fixed or fixed at high cost verse just being honest that it is likely time you just buy a new dryer. While I didn't employ this business for the repair, I felt giving them a review for their exemplary ethics was earned.

Book with confidence here yall, super quick to reply to my message request for a quote, friendly…read moreand professional. Set up a time and he was here the next day. The diagnostic fee was rolled up into costs for the repairs and I felt they were super transparent and fair with pricing. My old dryer is back up and running - thanks again team!

Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

I called Syd about our screeching dryer and was lucky he had afternoon availability the same day…read more He gave me a 4 hour window and called when he was 15-20 minutes out. Syd arrived and quickly opened the dryer up to diagnose the issue and provide a cost for the repair. He had all the parts needed on hand and was in and out in less than an hour. Pricing seemed fair considering our dryer should last quite a bit longer. Syd came highly recommended by a good friend and provided some help over the phone in the past. I was glad to meet him in person and support his business. Syd is very friendly, knowledgeable and loves what he does. He did a great job for us and we will definitely call him again for any appliance repair needs.

Syd is an awesome honest technician that I just met. I initially spoke to him regarding a Samsung…read morewasher needing all 4 suspension rods. He provided his honest opinion on appliance & cost to repair. I decided to purchase a new LG top load washer. I then asked about my Kenmore refrigerator ice maker not working. He sent me the links to purchase the parts from Amazon at a cheaper price. I made appointment with him to install new parts for the Kenmore refrigerator. He came replaced parts & now it works perfectly. Great Service Technician I will definitely recommend Cobalt Appliance Repair.

We just had Mark repair our oven and we are very satisfied with his service! He was prompt and very…read moreprofessional. I highly recommend giving him a call if you need help.

Very communicative. Mark showed up on time and completed my service work very efficiently. I highly…read morerecommend Mark.

Don is wonderful! He is honest, thorough, and provides the kind of service you will not get from a…read morelarge company or a technician hired through the manufacturer. He genuinely cares about helping the customer and not a big box stores bottom line. It is rare to get this kind of help these days and I cannot say enough good things about his service and character.

You can tell a place is trash by the way their "help" speaks to you on the phone. If you cant…read morehandle 2 basic ass questions without being some KAREN, you dont need to work customer service. Based on her shitty ass attitude and how she decided to speak to someone in need, i wouldnt care if this place was amazing, i still wouldn't recommend them based on her. The company you keep. ‍