Needed a spacer/adapter for my chainwheel and no1 local, but this shop carried it. Was really…read moreexcited to locate it somewhat local. Got to the shop and only had a debit card, don't usually carry cash. The owner refused to let me pay with my debit card and made me go next door to the convenience store and take out $20 and pay a $3.95 fee at there ATM. The part was only $5. The owner was rude and had horrible customer service. Average rundown bike store, with minimal selection of bikes.

Great experience and fun, knowledgeable staff. Cory was awesome, understood our needs and didn't…read more"sell" us, genuinely wanted us to get the right bike for our use and size.

Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a…read morefixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint.

Been here a few times and whenever i have a question about my rc cars upgrades/mods they are more…read morethan happy to help great people and great service. Big selection of rc cars or brands and styles. Highly recommend!!!

This place is a relic of the mid-20th century, and I love it…read more If you want competent people at a small business fixing your bike, helping with rockets, etc. it's amazing. They're straight shooters who do great work and know what they're talking about. But if you want the kind of over-corporate, kind-but-incompetent service you get from Target or similar, they'll probably just tell you, "No," right to your face. It's not the place for you.

Super nice bike place. Adam and John very nice guys very cozy shop. Friendly atmosphere. Went there…read morefor groupset upgrade. Very reasonable prices. Took extra time because of some parts didn't work. Highly recommended. Will be there again. All shops closer to Chicago very busy worth trying smaller places.

Needs to work on customer service as mentioned they act like you are bothering them when you walk…read morein their shop

Best customer service and attention to detail around! my…read morebike ( which wasn't purchased there) received a tune up and when I dropped it off they inspected it asked if anything was an issue- they also noticed the seat was not on correctly which they fixed. They had a large selection of bikes on the showroom floor and the place was buzzing with customers. I know they have been around in business for decades and this was my 1st visit. we will be customers FOR SURE!! the tune up was perfect and quick and the price was spot on!! thanks B&G

Solid place for your bike needs. Owner knows his stuff and will direct you to what is best for you…read more Nice to have a knowledgeable bike shop in our backyard. Definitely recommend!

Race Pace was where I should have taken my bike to in the first place, after a bad experience at…read morethe place I originally went to. The guy was very knowledgeable and fixed my bike in 3 days! It works very well now. Thank you Race Pace!!

I definitely meant to submit this review when I went there back in August... but great experience…read moreoverall! He went out of his way to make sure my difficult fix was repaired in the timeframe I needed it. Thanks again!

I went to Pirk E Rides, for my first e-bike purchase. Turns out I was their first customer. They…read morewere very knowledgeable and helped me pick the right bike, for me, without trying to over sell anything. I would highly recommend them, as they have a wide array of products that will suit any rider...from beginner to advanced rider. I'm actually going to purchase another e-bike, for my lady, from them. A++. Thank you for your help and service.

Taro was WONDERFUL. He was kind, honest, and treated my special needs nephew as the primary…read morecustomer (which he was). He identified clearly what the bike needed and when it might need it, we never felt like he was trying to "upsell" us. He got the work done quickly and at an extremely reasonable price. I'm from Minneapolis as wish there was a Taro/RLB Cycleworks near me. Would DEFINITELY recommend! Be sure to ask for detailed directions, the shop is a little hidden.

I just moved near the millennium trail, and suddenly, my bike is getting a lot more useful. I…read morerealized there was an issue with one of the peddle cranks. I found RLB cycleworks and picked them because of small size, local, and high reviews. I was presently surprised when greated by Taro. Super friendly and knowledgeable. I was afraid that my bike would need to be recycled. He assured me it was worth saving. Since not really riding for a few years, it was in bad shape. He said it was one of the American made trek bikes. Got an accurate estimate and took about 5 days to replace the broken part, get new tires, and a tune-up. Like having a brand new bike.

Their service department is friendly and knowledgeable. Also, parts department took time to look up…read morea part for me, and was honest before l spent any money. I'm probably too old to by another Goldwing but if l change my mind, l would not hesitate to by from their sales department.

Back in mid-2021, I purchased a brand-new ATV from Nielson's Enterprise. Unfortunately, the machine…read morearrived with shipping damage from Yamaha. My salesman assured me that all the damaged parts (the seat and the front plastics) would be replaced, no problem. A few months later, I received an email that the parts were in. When I replied that I'd pick them up, I was suddenly told the dealer had to install them--something I was never told up front. Living 1.5 hours away, arranging the trip wasn't easy, especially over the winter, so I pushed it off since the machine was barely used. Fast-forward to now: the ATV still has less than 50 miles on it, and I finally reached out to schedule the repair. Instead of honoring their word, I was met with a short email stating "too bad, the parts were returned." No warning, no reminder, no chance to get it done before a deadline. When I pushed back, I kept receiving the same dismissive responses--"there's nothing we can do, it's between you and Yamaha." But this wasn't a Yamaha issue. I bought the machine from Nielson's, and it was their responsibility to make it right before sending my parts back. After many emails, I've gotten nothing but short, unhelpful replies. The whole experience has been extremely disappointing, especially since I've purchased several machines from Nielson's before and had planned to continue. This lack of accountability and unwillingness to stand behind their sales has left a bad taste in my mouth. Sadly, I cannot recommend Nielson's Enterprise based on how they've handled this situation.

I had two bicycles that needed tune up. No repairs needed, just a tune up so I would feel better…read moreabout my wife and my daughter riding them again after a few years of non-use. I got a call that the bikes were ready the next day. Upon picking up the bikes and bringing them home, I test-rode them around a block. I found a couple of minor issues with my daughter's bike. The brake was very soft. It felt like either the pressure on the brakes were not high enough or the brake pads were worn out. The gears when in the middle sprockets were making slight noises as if the chains were touching something. Neither were big problems, and I took the bike back a few days later. Keith adjusted the gears to solve the chain noise problem, but declared that there's nothing wrong with the brakes. More serious problem occurred with my wife's bike. When first brought back from Keith's shop, I had my wife ride it around the block to make sure she was comfortable with all the settings. Everything seemed fine at first, but after about 10 mins of riding (she was beginning to enjoy it kept going the blocks and I was following her on a scooter), she all of sudden headed into a ditch and fell over. It turns out one of the pedals fell off because it was not screwed on all the way. After walking the bike back home, it was simple enough to re-screw on the pedal, but my wife ended up with a bruise on her shoulder. When I mentioned this to Keith when I went back with daughter's bike, he said the pedals were on perfectly when it left his shop, and implied that somehow we did something to loosen it up. I may not be a bike expert, but I have screwed on and off a few pedals in my life. Keith was pretty friendly before but turned less than friendly at that point. I can't speak to the quality of service with the mowers and other small engine equipment since this is my first interaction with them, but it feels like the bicycle side of the business is an add on service and that they are not really experts with the bicycles. I went to Keith's Bike and Mower because they quoted me lower rate than other bike shops around my area. At this point, I feel that was a mistake.

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!