Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives comparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best. read more

Super bike shop. I have been to the bike shop at this location since the mid-80s. It was a fixture in the area then and it continues to be a local community friendly bike shop. Recently attended a winter fat bike ride to the beach. They had great route leads and made sure no one got dropped. They organized the routes, gave everyone store coupons and served lunch. What a fun way to spend a dreary winter day. Reloaded a bunch of bike needs as well. Love this joint. read more

Zion Cyclery - Illinois state beach park - Bikes Near Me - Zion, Illinois

Bought a new bike from Zion earlier this year. Had recent issues with the rear gears slipping. Brought it in and they fixed it quickly and explained what was done. Also educated me on key aspects of my bike. Very knowledgeable and friendly... great service! read more

I have an ebike that is a few years old. The gears have never really worked correctly right out of the box. An avid rider and friend recommended Zion Bike shop and am I glad that I listened. I called and they said bring it in and we can probably fix it on the spot, no appointment needed. I was doubtful and ready to leave it there. But they did fix it right then and there. They made it better than the day it was new and they so affordable! I will never go anywhere else. read more

Zion Cyclery - Veego fat tire ebikes. - Bikes Near Me - Zion, Illinois

These guys are the bees knees. The only problem that I have is that the only service I did with them were repairs to my ex's bike. They're reliable, unlike my ex. On the plus side, the repairs they did were so reasonable and well done, that I am not dreading the amount that I spent. And I'm also not receiving complaints. I am, however, receiving loads and loads of calls from my ex trying to get back together And probably something to do with. It is the great terror that they took with her trek bike. Probably not ever going to get back together with my ex. But I am definitely going to use this shop for any bike repair. If I am in the area again, the service was so great and the selection of the bikes amazing. It was so amazing that I wish I had bought another bike from them. For them but my trek verve three is so good I won't be buying a bike for a while. These guys are great, going to talk to them. I don't have exactly the same physique of lambs Armstrong, but they made me feel right at home, and we geeked out on some of the cool features of the new E bikes, coming out from both trek and Bosch. They have a local community there and they do and plan several rides together. This is a great shop and more people should know about it and it's locally owned :-) read more

Took my bike in for some repairs that I caused because my first experience with a bike shop was unpleasant. Long story short went in for a new chain and derailer adjustment also with some tightening of some spokes this intern did not fix the issue I was having I took it right back and told the guys there what was the issue they hopped on the bike and they found that my cassette was shot. They brought it back and had one in stock put that sucker on and they say go for a test drive and long behold my bike is good as new! Prices were fair and ascension was also above adequate for having 30 minutes left in the shift when I got there. read more

Zion Cyclery - New chain, cassette, and we are derailer adjustment - Bikes Near Me - Zion, Illinois

Whenever my family needed to service their bikes, we went to neighborhood shops in Lake County or to a shop near family in the city. Last year when I bought a hybrid (Trek FX 3 Disc), I decided to get recommendations. I visited 3 other shops and when I came to Zion Cyclery, there was a huge difference. They have one of the best selections of all types of bikes, fat tires, road and everything in between, from Trek, Felt, Specialized and more more more. The people are the real difference. They care about your ride and your enjoyment and go way beyond in customer experience to give you the best ride and service. For me, I pass 4 other shops on the way to Zion, but this is the only shop we will go to now. This year I shopped for a Carbon Fiber road bike that could handle gravel trails. Zion spent hours helping decide between different bikes and finally I got the Trek Domane SL 6. I couldn't be happier. These folks are patient and have integrity and go the extra mile. I've worked with Nikko who has the patience of a saint and the rest of the team including Duane (spelling?), Mary and Chris. These folks rock and I highly recommend you check them out. read more

I live an hour away and bought my Santa Cruz Blur through them. The bike is amazing but they are even better. They had great ratings and did not dissapoint. I had done a ton of research and had some leftover questions. Through the purchasing process all questions were patiently and professionally answered. I had been to several other places more in the North Shore and always walked away feeling gouged somehow. Their service is outstanding and the prices resonable and honest. Having moved up here from mountain bike country in Georgia, they gave me all the fun places to go. They were great all around and worth the trip from the North Shore and more! read more

The level of service I received at Zion Cyclery was something I very rarely experience. Grant was extremely helpful and patient. He spent over two hours with me, and I never felt rushed. The selection here is amazing, and they are very knowledgeable about their products. If you need a bike or service, this is your spot. You'll be blown away. Thanks Zion Cyclery! read more

Zion Cyclery - My sweet new bike! - Bikes Near Me - Zion, Illinois

Super friendly!! I love this shop and we will always take here rather than shop in Kenosha- great bikes for sale and repairs - very knowledgeable! read more

What a pleasant experience dealing with the father/son duo at Zion Cyclery today. I blew a rear tire yesterday afternoon and the repair was made (in .15 mins) while I waited. These guys are professional, knowledgeable, and very courteous. Thanks Guys, Joe read more

From the phone call I placed answered by Mary, to the exceptional work by performed by Duwayne on my bicycle, this was by far, the most rewarding service and or retail experience I have had in forever. Professional, personable, knowledgable, more than reasonable, genuine. This place is the real deal. The type of experience one used to expect when venturing out and has sadly become so rare. Integrity runs strong at Zion Cyclery. The American Dream is alive and well at 2750 Sheridan Road. Do not waste your time and hard earned dollars anywhere else. Worth every mile to get there. My humble appreciation to you all. read more

Zion Cyclery - Bikes Near Me - Zion, Illinois

I had a really disappointing experience here. I was looking for a particular bike and was directed to this bike shop from that retailer's website. I saw on their website that they accepted online sales and was thrilled to see that they had the bike I was looking for in stock and in my size! As I know websites aren't always reflective of current inventory I called the store and spoke with an employee directly who confirmed they had not only one but three bikes in my size in stock. I asked if I could purchase one through their website and pick it up several days later as I was coming from out of state and was reassured that this would be no problem. So I went online and purchased it - completed the entire transaction and my credit card was charged in full. You can imagine my surprise and disappointment when I drove from out of state several days later to pick up my already-paid-for bike only to be told that they had oversold it and didn't have my bike for me and couldn't get another one in for months. The most horrifying details to me though were that they had already accepted my money and had it for days and no one had reviewed my purchase between that time and when I made the drive to pick it up. If they would have called me soon after I had bought it and informed me of their error they could have saved me hours of a drive and lots of frustration. To really top it off, when they informed me of their error, they made minimal efforts for any sort of consolation for all of my troubles. They assured me "they could definitely give me a refund" as if it was a nicety of them to return my money for a product they falsely sold me and couldn't deliver. Eventually after I prompted, asking if they could attempt something to make it right, they did tell me they could offer me a kickstand on a future bike (again a bike that wouldn't arrive for months) but unfortunately they lost all of my trust in buying any inventory that I couldn't physically lay my hands on. I would be very wary of purchasing anything from this vendor if you don't first see it with your own eyes! read more

Great shop with friendly help and service. I stopped in on my last night of camping at Illinois Beach State Park to pick-up a couple of bars for the ride back to Chicago in the morning (I like Scratch bars but, a few other options would be nice). Asked about the trails and alternate routes back and got some good local information and suggestions. They were super about filling my tires for the morning ride and let me "park" my bike near the back door of the store. The also recommended the Mexican restaurant two doors down for dinner. Go there. The tacos reminded me of great street food carts we go to in Mexico. Outstanding commitment to customer service and the cycling community! read more

My husband and I have both bought Trek bikes from this shop and couldn't be more pleased. Their selection is extensive and their prices are moderate. They go over and beyond to help you make the right choice for a bike and and a couple times in the shop they remember your name and needs. They have a pretty good selection of accessories as well. Great shop! read more

I am partial to Schwinn as this was one of the first bikes I had as a kid, and the one that lasted the longest, quality stuff. A good local shop, lots of features, including bike repair, along with a very good assortment of accessories and bikes. It is always better to buy local for this type of product than at a major chain. read more

This place is awesome! I didn't buy a bike there (yet) but I wanted to upgrade my gravel wheel set. They offered several options and price points. Once we selected a set they set up my bike to run multiple wheel sets without adjustments. They treat you like family, instantly gain your trust and don't disappoint. I recently move to this area and Zion Cyclery is my "go to" shop! read more

I took bike there a couple weeks ago for a $95. tuneup. While biking a 10 mile trail the peddle fell off and I had to push bike for an hour. I would not recommend tune's ups there unless you ride with several tools. They don't seem to take bike maintenance seriously read more

Great place to buy a bicycle and accessories. I have been going there for many years. I have always been treated fairly on repairs and sales of bikes/accessories. Staff is very knowledgeable and friendly. Owners Don, Mary and Chris are great people. Grant is also very helpful.\ I bought one of the last true Schwinns from there in the late 90's, it is a very high quality bike, not like the new Chinese built Schwinns sold in department stores. I still have that bike! read more

Amazing shop. The owners are fantastic people and are extremely helpful, also every employee is very knowledgeable and are bike enthusiasts. I have purchased 2 bikes from them and have all of my bikes serviced through them, and i expect to continually give them my business. This shop is an hour from my home, but is by far the best shop available and is worth the drive. Great show room and selection, They are very understanding to new bikers as i once was, and do their best to explain and show you what is needed. They also are great with promoting doing things yourself, but with their prices and amazing service its worth supporting this small business. Long story short i wouldn't go anywhere else! read more

Needed an adapter for my trainer and three other shops couldn't figure it out. Anthony walked me through finding the specific part over the phone and Dwayne made sure it fitted perfectly in the shop. Humble thanks to them both, this quarantine just got a lot better. Good vibes in the shop. read more

I drive an hour to shop or have my bike serviced at Zion Cyclery. They have the most competent and courteous staff I've ever encountered and always have what I need in stock. They not only sell bikes but they also maintain a local trail (Beulah) as well as organize regular road, mountain, and fat bike rides all year round. If you like to ride you'll do no better than a trip to Zion to check out what's new or learn of upcoming events. Keep up the good work!!! read more

Great service and very knowledgeable staff. All of the bicycles in stock are reputable brands and good quality. The on site bike mechanics are well trained and highly skilled. They offer tons of accessories, clothing and services as well. Please support your local bike shop and check this place out! read more

My go-to local bike shop (LBS). This place has been here for as long as I can remember and I have always taken my bikes here for repairs. In all of that time, virtually nothing has changed; the selection for most styles of riding (BMX, Mountain, road, casual, etc.) is pretty good, the owners and the mechanics are super friendly and knowledgeable, and the prices are pretty reasonable. They have a remarkable inventory for the size of the shop and it has only gotten larger. The turn around on their repairs is very fast (often less than 2 days) and they stay in contact with you throughout the repair. They work on walmart bikes up to high end bikes. I have taken all of my good mountain bikes here and I have been very pleased. Keep up the great work guys. read more

Like the other positive reviews, I agree wholeheartedly that Zion Cyclery is an outstanding place to come for both shopping and service for bikes. I bought my Trek bike from Zion, and they also helped me pick out a nice headlight and lock for my bike after I'd had it for a few years. They also do all my service, and their mechanics keep my bike running smoothly. I've heard that some bike shops have a three-week wait time for service, but I've never yet had a long wait time when my bike is at Zion Cyclery for some fixing or a routine check-up or tune-up. They are super efficient. It's about 35 to 40 minutes away from my house, but I am always glad I went there. Love this place. Highly recommend! :) read more

The way bike shops were intended to be. Extremely helpful staff willing to help you find the exact fit and make for what you need, rather than push to "upsale" you into something you won't. The managers are awesome and the techs are great. Managers and techs alike are more than happy to invite you into the back where all the mechanical work is done. Rather than talk down to you about an issue they'd rather show you exactly what they're talking about so that everyone is on the same boat. I've bought 2 bikes here, more components than I can count, and only wish that these guys would bring their service and attitude to the worlds of home and automotive sale and repair. To put it in context, I live out of state now, but have family in the area. I'm still making the trip back here to by my next bike! read more

Shopping for our daughter's first "real" bike, we took our neighbor's suggestion to come here. We walked in on a busy Saturday afternoon and found help immediately in the well-staffed store. The associate helped us narrow down the choices quickly and also found the perfect fitting helmet. They checked and tuned up our selected bike and we were on our way home with a very happy little girl within 20 minutes. A great and personal experience vs a big box retailer. read more

Had a wonderful experience at this bike shop! Everyone I came across was genuinely helpful and answered all of my questions thoroughly. No one was pushy, they were understanding when I told them I wanted a day to think about purchasing a certain bike. The next day I came back, got a great price on my trade-in and got an awesome bike with help from Dwayne. My boyfriend and I love supporting local businesses-this place is definitely one we know we will keep going back to. Thanks for the great customer service! read more

Great local bike shop with lots of bicycles, wide variety of accessories, and fair prices. I've been here a few times and always had a great and welcoming experience. I went there to trade in my bike for a new one. I was greeted by Nico, who was very helpful and friendly. He answered all of my questions and helped me choose my new bike. I also purchased bike accessories for 20% off that Nico installed right on the spot. Brand new bike purchase also comes with a free tune up after break-in. I am a satisfied customer and definitely will be returning! read more

Zion Cyclery - Ride home after purchase - Bikes Near Me - Zion, Illinois

Love coming here! Even for the smallest of things. The staff is polite and very helpful. What I like about the place is that they're not pushy. They always give you options on what you want. I've taken my bike here to get stuff done and they're quick. Highly recommend to anyone. Support your local bike shop! read more

I've Gone to this shop for years and am extremely happy with the service and repair work (Kurt is an awesome bike mechanic). Right now I am in the process of buying a high end mountain bike which had to be ordered and when it came in I went out to ride it and it turned out to be too small for me which Kurt pointed out because he didn't want to sell me a bike that he felt was the wrong size. Most shops would have just sold me the bike so I am really impressed with his integrity and highly recommend this shop. read more

We recently relocated to the area from out-of-state, and sold our bikes before we left. We all needed new bikes. We found Zion on Yelp and I'm so glad we did! Nico listens to what we were looking for and our budget and helped find the perfect bike for me, my husband, and our toddler son. Everyone at the shop was super friendly and professional, and they even delivered our bikes for free. Love these guys and will be going back for all our cycling needs. read more

Always had a great experience with this local shop. From Mary to Chris (owners) and Al (tech) has been an excellent people! Always a great deal and knowledgeable! I found myself visiting few times a month to see any new deals going on. Also was able to attend local bike meets and trail rides with the staff. Will pickup 2 bikes this monday. read more

Great and fantastic experience! Dwayne was the guy who assisted me with my purchase he was outstanding! I would definitely recommend this place! read more

For anyone who thinks Zion couldn't possibly have the quality, service, professionalism and knowledge of Chicago's BEST bike stores, I'm here to tell you THEY DO!!! Most of all, they are the most reasonably priced bike store we have ever shopped at. We have been to bike stores all over the country (most often in the North Shore) and Zion Cyclery is the most reasonable. When you walk in, you can tell people truly enjoy working here! Mary is wonderful and this family run business is a gem. Thanks Zion Cyclery! read more

Fantastic bike shop. Dedicated owners and staff. Unbeatable customer service. If you are thinking of purchasing a bike, be sure to stop here before purchasing anywhere else! read more

Outstanding service and a large selection of bikes and accessories. They are pricey but since it's been a long time since I bought a name brand bike, probably not out of line with other bike shops. If you buy from here, you will get a bike that fits you and is set up properly. I liked the fact that they set up several bikes for my wife to test ride before we made our decision. There are some used bikes in the basement for sale that few know about too. read more

I have purchased two bikes from Zion Cyclery. Our latest purchase was a Trek Neko bike for my wife. This is a great shop that gives wonderful service and doesn't "talk down to their customers". We were helped by three employees and they were all great with us. We have purchased many, many bikes from area bike shops in the northern suburbs for ourselves and for our children, who are now grown. We will continue to shop at Zion Cyclery because they are the best at what they do in the area. Great job guys! Tim Haskett read more