They were nice to me when I bought a new motorcycle but after receiving my money things changed. I…read moreget all my service at Redline motorcycles now. Last few years have been great.

Great place for repairs on a bike. Recommend to all. Excellent work and fair prices.read more

Amazing service with tremendous technical depth and knowledge. A great place to have reliable…read morehelp. Thank you Redline! Tommy P.

Great knowledgeable local shop. As a garage builder I do 95% of my own work, for that last 5% I…read moretrust these guys to handle it - and they do!

Just awesome! This is the home of T.C. Christensen Owner - since forever -…read more This place is history - stop in and rattle TC's cage ! It's like a museum in there! I bought a vintage hat that had been there easy 10 years (prob 20) like a James Dean leather made in the USA w/ a brim. He has T shirts pick one up! Get you picture with TC !

Update boat motor im need electrical disgnostics & mechanical ck top & bottom motor & electrical…read morewires

Extremely disappointing service. I brought my 2025 Honda Africa Twin in for a CarPlay issue present…read moresince day one. Several techs looked at it and still couldn't fix it. I left with the exact same problem. No real solution, no follow-through. I expect a dealer to actually diagnose or escalate, not shrug. The bike is great. This service was not acceptable. I won't be coming back.

Traded a big honda for Honda rebel 500. I am 74 and needed less weight to hold up. From the first…read morevisit I was impressed with the selection and prices. So when I decided to trade in the St1100 for the 500, it was an easy choice. The maintenance tech walked me through the cost of the rebuild so I could compare fix to trade. I asked sales staff to go local with the loan if it was a competitive interest rate. It was a very good rate.. I have also worked with the parts people and they are as professional and knowledgeable as everyone else. They are good, professional, and honest people. I will only take my bike to Metz. If you want excellent service at a fair and reasonable rate, go to Metz Machines. I highly recommend them. Almost forgot, the after sales support is great!!

I was updated on the status of my bike throughout time. Dan took the rime ro make sure my…read morehandlebars and shifter were exactly were i nees them.

I think I have the "Unicorn" of the motorcycle service technician craftsmen!…read more They are well worth the wait, have put far much more time into my bike then I was charged for. The picture history of my repairs showed that. No more big box quickie lube for me! Focused on honesty, safety, reliability and costs. In that order. Pretty cool eh? I have yet to hear of anyone having to go back for anything missed or forgotten. I've been inconvenienced by the "chain store" more times then...ugg. I'd rather ride. They have serviced my TC, and the ones the big box store goes "Huh, what's that?" to as my EVO and Shovel. Friend brings Pan there. Hard to get in to but once in, you are a Black Sheep too!

I have been bringing my '80 FXE to Black Sheep for a few years now and Bobo always does a great…read morejob. He is very meticulous and even takes photos of the work in progress so that he can walk you through the repair. Prices are fair and he gets things in quickly on orders. It can be hard to get in during certain parts of the season. When it comes to older Harleys, he is the best I have found up north. Give him a try. You won't be disappointed.

Midwest Action Cycles has been part of my journey since day one. I got my very first scooter from…read morethem, and that experience stuck with me -- everyone there was super genuine and made it easy for a beginner like me to get started. Fast forward to now, and I just got my Suzuki GSXR delivered from them. It's a dream come true. The bike came in perfect condition, exactly as promised, and the process was smooth from start to finish. You can tell these guys really care about what they do and about their customers. I 100% recommend Midwest Action Cycles to anyone looking for a bike.

Scam!!!! Do not get scammed like I did from these fake…read moreDealership someone's using business identity theft to sell motorcycles when they don't even exist. They've been closed for a year and a half do not send them money or anything stupid I've already contacted the authorities about This and filed a police report and the FBI are involved. No middle Middle Eastern has a name Ryan that should be my first clue.

I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

This is an old review. Perhaps 1965. My Honda Scrambler was pouring oil out of the crankcase and…read moreI somehow made it in to the dealership ad traded it in on a Triumph T 100C. The bike cost only $1200 dollars and maybe $50 to assemble it, register it. That bike started through a couple of WI winters and got shipped to NC for the first year of my military. After 60 years and 5 Triumph bikes that has been the best dealership and the best Triumph.

DO NOT BUY A BIKE FROM WINDY CITY! Let me start by saying I…read moreworked for Harley for 3 years a while ago and I loved the company and location, also I have been buying and riding Harley for two decades. After this experience I will never buy another Harley again! Process was going fine, my salesman Aaron i think is his name was knowledgeable and easy to talk to. Sales manager Shavon was a good dude, high energy and a fast talker but had respect. Clothing gals were fine, not much time spent there. Parts counter were cool dude, not pushy and had plenty of knowledge of product, service again didn't spend much time there but they were nice and honest about time frames for bike related issues and definitely knew what they were talking about. Went to finance and I think the guys name was Jermey or Jordan I cant remember at this point. He sold me on an extended warranty that i was unsure about, but pulled the trigger on. He did inform me that i could remove it whenever I wanted if it wasn't going to be used. This ended up raising my monthly by about $85....After a few days I went back to pick up my bike because i had some pipes and highway pegs put on it, now mind you it was never in my possession and never was taken off the lot. I decided i didn't want the warranty because i wouldn't use it at any point, the finance guy did his best to sell me on it but i told him to just chill out and take it off my mind had been made. I asked what my monthly would come back down to and he said that my monthly would stay the same. This makes no sense to me at all, and he could't explain it properly to me either, eventually he just said "well i'm sorry man but this isn't a conversation i thought i would be having two and a half weeks later" Mind you it had only been six days since I purchased the bike. SO he got his GM involved and this guy is a real peace of work. He definitely only cares about his bottom line and not the customer. After back and forth about the monthly he finally said "I'm sorry but this isn't information that we just give out, and you should have asked about it before you signed" I told him to scrap the whole deal and I will take my business elsewhere. He then proceeded to offer me $9000 less than what the bike was worth because it was used! Again, never driven off the lot, never test road, nothing! He just strong armed me and knew I wouldn't do something crazy like that. Gm Rene is his name, look out for this guy he does not care about anything you have to say in any stretch of the imagination. I can't believe the owner JERRY CARRILLO even hired this guy. I mentioned that I was going to speak to my lawyer because I feel im being taken advantage of and he became verbally hostile instantly. DO NOT BUY A BIKE FROM HERE FINANCE WILL TAKE ADVANTAGE OF YOU!

My wife and I had an outstanding experience at Windy City Harley-Davidson! Colin in sales was…read moreprofessional, knowledgeable, friendly, and never made us feel pressured. He took the time to answer all our questions and made the entire buying process smooth and enjoyable. Colin truly understands motorcycles and knows how to take care of his customers. If you're looking for a Harley-Davidson, ask for Colin--you'll be in excellent hands. Five-star service from start to finish!