Back in mid-2021, I purchased a brand-new ATV from Nielson's Enterprise. Unfortunately, the machine…read morearrived with shipping damage from Yamaha. My salesman assured me that all the damaged parts (the seat and the front plastics) would be replaced, no problem. A few months later, I received an email that the parts were in. When I replied that I'd pick them up, I was suddenly told the dealer had to install them--something I was never told up front. Living 1.5 hours away, arranging the trip wasn't easy, especially over the winter, so I pushed it off since the machine was barely used. Fast-forward to now: the ATV still has less than 50 miles on it, and I finally reached out to schedule the repair. Instead of honoring their word, I was met with a short email stating "too bad, the parts were returned." No warning, no reminder, no chance to get it done before a deadline. When I pushed back, I kept receiving the same dismissive responses--"there's nothing we can do, it's between you and Yamaha." But this wasn't a Yamaha issue. I bought the machine from Nielson's, and it was their responsibility to make it right before sending my parts back. After many emails, I've gotten nothing but short, unhelpful replies. The whole experience has been extremely disappointing, especially since I've purchased several machines from Nielson's before and had planned to continue. This lack of accountability and unwillingness to stand behind their sales has left a bad taste in my mouth. Sadly, I cannot recommend Nielson's Enterprise based on how they've handled this situation.

Their service department is professional. My experience is just top notch service. Thanks guys. PHAread more

Schroeders Performance is a great bike shop. The staff is outstanding. They have worked on several…read moreproblems for me and now my Fatboy runs like a top. They are knowledgeable, they listen to the customer, the prices are well within the normal for a bike shop. The shop is clean and well maintained. I would never hesitate to bring my bike there for any problem. I know it will be in good hands.

They Didn't fix what I payed for, popped my tire. Rude to me took advantage of kid who payed top…read moredollar trying to support local business.

Fixed my bike in a reasonable time. Very nice People…read more Anthony and jack were amazing! Good pricing and very communicative. Would defend recommend

I spent $4,500 on an electric dirt bike for my son in June. 4 days later the brake handle broke on…read moreit. I went back to Howling Moto and they said they thought it was a manufacture defect and that I should file a warranty clam. In the meantime Howling Moto said I could purchase a new break handle and they'll refund it once the warranty was approved. I was suprised that the bike was one 4 days old and there is an issue with it and the dealership's best advice was to purchase a new part after spending $4,500. A discount on the part was not offered... Nothing. I did not want my son to not be able to ride his new bike after just getting it. I purchased the brake handle. Another $180. I was told I needed to make a video of the issue showing the serial number and hours on the bike. I make the video that night and sent to Howling Moto. A month went by, and I made a follow up email. I was told they still have not heard back from the manufacture. Another month went by. I reached out multiple times without a response. Finally, a few weeks go by (October) and I am told that they need additional information for the warranty. This was in Oct. It is now the middle of December, and I still have not heard anything. Howling Moto's does not support what they sell. They are extremely friendly when you make your purchase but after you purchase, they have zero customer service. There are several other dealers in the area. Purchase one that'll provide you with customer service and stand by what they sell. I'm sure they'll actually respond now that I've wrote a review. You can see by other reviews, this place does not stand by what they sell you. **I told everyone they'd finally respond. Now they're actively reoping the warranty process after I submitted a review. A bunch of scammers** Read other reviews. This place has bad business practices.

I first used Popes when I needed an intake on my truck. He was cheaper than any other services in…read morethe area, but its not because he lacked the quality. I have since used him a couple more times, and I must say, I really enjoy dealing with him. I already have plans on bringing my truck to him for future repairs as I am now planning on just keeping my truck after all the work I've had to have done to it so far.

I was updated on the status of my bike throughout time. Dan took the rime ro make sure my…read morehandlebars and shifter were exactly were i nees them.

I have a 97 Honda Valkyrie and 04 Goldwing. With dealers shops not working on older bikes, I was…read morehappy to find Metz Machines in Kenosha. The counter ( Kyle & Dan ) service personnel were extremely knowledgeable & communicated with updates. Service was completed in timely manner & service personal ( Jacob ) walked me through the items listed.. All-in-All Great experience!.. Nice to know they're there and I'll be back to them as needed...

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

Posting on behalf of my husband:…read more JTS did an incredible job on my 20" Fuel Wheels. The wheels were originally brought to another local powder coating shop whom took a brand new set of wheels and just about destroyed them. John was able to chemically strip my wheels, re-blast them and fix all the damage from the previous shop. The work was completed on-time and nothing was over-promised. John and Jake are awesome to work with and I plan to send many more projects over to JTS. As a perfectionist, I would highly recommend JTS Coatings.

I have remained loyal to JTS Coating & Cycles for the past 5 years because of their unmatched…read morecustomer service, professionalism and attention to details. John has a true passion for his craft and it is clearly shows in his work. Dottie has also been exceptional in getting my pieces quoted and scheduled. I cannot recommend this shop enough and look forward to working with them on all of my future projects.

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!

I was in a pinch trying to get my old RV moved prior to a deadline, with a no-start engine. DK was…read morefast and friendly -- came out to me at my storage yard and had me up and running in no time, and took the time to make sure I could get out of the ruts it was parked in, too. Great service, fair pricing.

From the owner: Honest and fair work Dedicated to making sure we repair…read moreyour equipment right the first time. Over 15 years of professional experience. One stop shop we offer fleet maintenance and repair Small engine repair Welding services Engine rebuilding services Heavy equipment Automotive Motorcycle Dirt bike Atv Scooter