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In the Attic

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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1 year ago

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Keith's Bike and Mower

Keith's Bike and Mower

(42 reviews)

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!

Took my chainsaw there for a tuneup. 5 weeks later - oh we're really busy with lawn tractors right…read morenow. 2 weeks later - I'll try. and get on it. 1 week later - come and get it. They replaced the fuel lines, replaced the spark plug, new carb but couldn't get it to start. Said sorry, gave me a bag of parts and charged $20. Ok, $20 is fair for work performed. However, the new spark plug wasn't really new, it was a newer used plug and it wasn't even the correct plug. They never put the gasket between carb and cylinder on, and never re-installed a spring loaded choke. So, took it to another shop, that actually jumped on it while I was there, got it running like a champ in 30 minutes and said who ever worked on it previously wasn't the best. I'm happy for those who are satisfied with Keith's and he's a nice guy, but I'm finished with people who says one thing and then do another. Most amazing is the wrong plug (a new one at Menard's is less than $4). Shake my head.

George Garner Cyclery Libertyville

George Garner Cyclery Libertyville

(33 reviews)

$$$$

I walked into the shop looking for biking clothes and was met by a very friendly staff member. He…read moremade the extra effort to help me decide which biking jersey would be best and what I should look for when purchasing cold weather biking wear. What I really appreciated was the conversation about the local biking scene and explaining how the various trails in the area were. On top of it all, the winter biking wear was 40% off and I was pleasantly surprised about the selection. They definitely had many styles in my size (XL). Here's the catch though - most of the clothing was from either Pearl Izumi or Bontrager. However, they definitely had clothing ranging from about $35 for a bike jersey all the way up to $150+ for biking tights. Obviously you will have to have reasonable expectations. Biking clothes at a local shop do cost quite a bit, but at least you can try them on and you are supporting a local business. Although I already have a bike and was not interested in buying a new bike, the selection of bikes was simply mind-blowing. I counted at least 150 bicycles and quite a few (I stopped counting at about 35) were on sale. The best part was that they had bikes for almost every budget range. Overall, I had a pleasant time at this bike shop and I will definitely stop in again when I am in the area.

The techs are great. The owner is rude and dismissive. When I asked if they did military discount…read moreall he said was "only active duty." I guess 20 years in the Army Reserves has no value. I'm done and done with this shop.

In the Attic - bike_repair_maintenance - Updated October 2026

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