I love the needles. I've been collecting one or two a year, and treasure them. However my last…read moreexperience left a lot to be desired. I'd ordered needles to start a special project. The size 8 needle arrived with a size 3 cable. When I called, the person who answered the phone obviously was more concerned about the incorrect cable getting back to them. I spoke to a couple other in my knitting group who said they'd had similar experiences. In a return call to the first representative, I told her of other knitters telling me they'd had similar issues, she said she'd never heard such a thing. Based on these Yelp reviews, I think that was less than an honest answer. When I spend this kind of money for the Cadillac of needles, I think there needs to be some customer service included. IN THE END, when pressed to speak to a supervisor (and I mean pressed), I did receive a return call. This woman rectified the situation immediately. No questions asked. She was very kind, apologized for any confusion. I received the correct cable within a day and all is right with the world. Too bad I had to fight for it!

These are wonderful needles - I own a number of the straight needles, and the stiletto points are…read moreamazing. But when I ordered a pair of circulars for a project, I called to ask about how quickly things ship, and I was told that if I ordered before Noon, the needles would ship same day. AND I paid a huge premium for overnight delivery. (Anyone who has purchased Signaure needles will be shocked to learn that I paid nearly as much for shipping as I did for the needles.) When I didn't get a shipping email, I called today - they day they were supposed to be delivered - to get the tracking number, and I discovered that "for some reason, those were not shipped out. I will see if I can get those out to you today." From reading the reviews here, it is clear that, while they make wonderful needles, their customer service is a huge weakness, and I am very disappointed.

The owner, Jim, is so professional, friendly and generous. He does so much for the community and…read morerecently was involved in sending people to teach sewing to underserved people of Belize. The fabrics he has are beautiful, the service to repair machines is efficient and thorough and it's the place to go if you are in the market for a machine. They have classes which are great, too, especially those taught by Monica and Sally! Love this store and you will, too!

Anyone looking to buy a new Janome or Elna machine should definitely check this place out. It's…read moreworth the drive. The owner is wonderful!!!

Holy cow! I don't even knit or crochet but I was in love with this beautiful store. Even…read moreconsidered for a hot minute that I might take up yet another craft hobby. LOL Instead I followed my daughter around and touched all the soft and pretty yarn while she decided which of the thousands of yarns she wanted to make her sweater with. "Soft yarn, warm yarn, pretty ball of yarn. Happy yarn, sleepy yarn. Purl, Knit Purl." Sorry back to my review. We were greeted by 2 associates as we entered and they were happy to answer my daughter's questions. Not only is this a retail space, but a warehouse. They were glad to pull anything they had online from the warehouse for her to look at. Can't say enough about the quality and selection here.

Found this store online. I was searching for wool yarn in a shade of red I was unable to find…read moreanywhere else. I was on a deadline and they were very helpful in accommodating my deadline. The yarn is beautiful and I'm happy to say the color is exactly what I believed I was buying based on what I saw online. Hope I get to go to the store in person someday; it looks amazing.

Nice size store, very organized and clean. Workers are friendly and helpful. Very good selection…read morefor various crafts.

It's all self service checkouts. The only live person was at the balloon counter. No associate was…read moreavailable on the floor yet you can see them doing floor moves. And by the time I was done at automatic checkout and get frustrated because of lack of service, I was finally approached by a lead ""cashier. I stopped in to look at the Halloween selection, which was on sale however, the experience at checkout has left a sour taste in my mouth.

This place is super cute! They have so much yarn to choose from, they even have some from Japan!! I…read morebought a variety of different yarn and they all are super soft and very nice to work with!! Employees are very nice! They have four adorable cats that great you when you get there!! I definitely recommend this place!!

Yarn heaven, plopped in the middle of farms. This is however a world class shop! Yarns from all…read moreover, and patterns for ideas. The owner has even published her own books. Do not miss!!! Highly recommended!!

Oh yarn, looks like this store is one of the best places to buy yarn in Chicago!…read more This shop is right next to Jones College Prep. The entrance is a bit confusing, just use the directory and they will buzz you in! The selection was great- everything from larger brands like Rowan and Cascade, to local hand dyers like Leading Men! I also thought their prices were pretty fair for a local yarn shop (e.g. skein of Rowan Made Alpaca Haze was $10 vs online is ~$8.80). The staff is super friendly and very knowledgeable. They will point you in the right direction but also let you browse alone (when choosing colors I need full concentration). They also offer a range of classes too! Overall, would definitely recommend this yarn shop!

100% recommend Yarnify! I visited while on a work trip. Yarnify offered an incredible variety of…read moreyarn from hand spun to value acrylic. They also offered reasonably priced hooks and needles, allowing me to complete a whole project on the flight home with some GORGEOUS yarn I could not pass up. The storefront is in a complex that requires you to buzz in. Don't be thrown off! There is great signage and the staff is ready to welcome you.

Great selection of high quality yarn & very knowledgable staff (especially Lynette). We are lucky…read moreto have them in our area because touching the yarn and conferring about patterns is always best.

I have yet to be in a knitting store that didn't have friendly, helpful, knowledgeable staff…read more Clearly there's a knitting subculture that is nicer, and more polite than general American Society. Good selection of yarn, classes, easy parking, and there's always a high level of expertise available for advice and coaching.

Hear ye, hear ye! Ye Olde Alpaca Shoppe is a funne activity as an adulte or kid!…read more Who wouldn't want to pet soft fuzzy alpacas? I sent a text as requested from their website to make an appointment for a tour and while it took a few days to respond back to me, we were able to book on a convenient day for us. In addition to the alpacas, there are rabbits, pot bellied pigs, horses, ducks, cows, and goats just to name a few of the farm folk that live here. The two young assistants that gave us the tour were very experienced and mature beyond their years. They had a lot of knowledge about each animal. If you wish to browse at the gift store, there's a lot of alpaca wool clothing, accessories, and stuffies for sale. They also sell their wares at local farmer's markets so check them out if you are interested in alpaca wool items. The cost of admission is very reasonable at $10 per person. If you are a fan of petting zoos and alpacas this is your place!

Love Alpacas?! Come visit SafeHouse Farm Alpacas! The farm is located in Barrington, IL. Just less…read morethan an hour from Chicago! The kids had such a wonderful time getting to know all the farm animals! Linda, the owner, was very personable and passionate on what she does. This was a very fun and educational visit for all of us! The kids loved feeding hay to all the Alpacas, donkey, ponies, horses, and goats! Farm visits are by appointment only! This is great because the hour at the farm is yours to explore with your family. And not to mention all the fun photos you'll get to take with all the animals! Before you leave, don't forget to purchase a dozen fresh farm eggs! We can't wait to visit again!

I bought the pattern for the Cashmere Cape, and Deb helped me select the correct yarn in my…read morepreferred colors. She gave me lots of good tips, and the pattern itself included lots of helpful information. my cape was a success. I'm so grateful for the help and very pleased with my cape. Thank you to The Cashmere Cape!

The are no longer a physical store! It is online only we drove here to find out the store is gone…read moreand it's online only

First time coming here me and my wife recently came here to look at yarn products for a few sewing…read moreprojects we had at home. It's great to see that this place has classes here and has built a great community of sellers as a way to disconnect yourself from the stress around the world. The staff here was friendly and I enjoyed a little Artisan Market full of knitted Goods featured here as well. Prices here are a little high but I love what the store offers and the story it tells. Overall, I found it as a great knitting store and a great part of the community.

I love this place. Everyone is so kind and helpful. I have received amazing help with projects as a…read morenew knitter and can't get enough of the thoughtfully curated collections and tools. The classes are great too!