this store has been my store since i was a child. my two brothers and i purchased watches and…read morerings from them in years since 1965. they have always been most understanding in a persons life. i have long left kenosha, but will always remember their generosity. larry deinhammer

The perfect local jewelry store that's been around for ages that carries anything from beautiful…read moreengagement rings, hard to find items and unique gifts and so much more!

The ring that Herbert's sold to me was defective. They knew that they sold me a defective ring…read more Upon numerous visits and phone calls; they could not fix the ring and told me I can buy something else. I chose not to buy but get my money back. Upon numerous visits again finally got my money back not as much as I paid initially because of their fees. Just a very dishonest jewelry store do not recommend anyone to shop there. Pricey and disrespectful!

Great and quick customer service. I went in because I needed some links taken out of my watch. They…read moredid a great job and I was out of there quickly

A sad, sad day. Just got an announcement in the mail that after 50 years Plaza Jewelers is going…read moreout of business. Joe and Jean are hanging it up. Pleasant people, a thoroughly enjoyable place to shop. Spent many an hour, and more than a few dollars there. Joe's former colleague John Landaal went far above and beyond the call of duty in sourcing an engagement ring for my son and then delivering it to him in Chicago. To say that Joe and Plaza Jewelers will be missed is a gross understatement.

Went to get a battery for my nice watch They were so kind…read moreand quick to fix and easy pay! I'm going back soon, will buy earrings for my granddaughter, I was looking around and they had good choices!

NEVER purchase ANYTHING from Kay Jewelers. My husband was on a promotional payment plan and he had…read more$47 to pay off. In the FINE PRINT they state that you must pay off the FULL amount otherwise you will be charged the full interest of the original cost. So since we were $47 short we were charged $5,200 in interest. We sat on the phone for an hour and a half going back and fourth with customer service and they just kept reading the statements to us and doing nothing to help. We just bought a house and this is going to financially hurt us. So unless you want to be screwed over and talk to robots, I suggest you shop elsewhere. Extremely disappointed. Thank you for financially ruining us at 26 years old...

I had recieved a cross anklet for my birthday from my boyfriend. The chain broke, so i took it…read moreinto the store to have it repaired. #1 complaint, it said in store repair online. Get there i am told nope needs to be sent out. So i have them send it out. A week later it is back. My son picks it up for me, pays the 62.50 charge to fix it. I get home that night, and realize it had been fixed wrong. I call them the next morning and explain that it was fixed wrong. The offer to send it out again at no charge. They had originally told me that anytime you break the chain and resolder it gets weaker. So obviously i am not keen on doing that. They then say bring it in we will exchange it. We will have to order it as it is online exclusive only. So i drive to the nearest Kay. For them to say they have to credit and then recharge the card used to purchase it originally. I wasn't told that, it's not my credit card. And i know from working retail that credits don't hit as quickly as charges. And i don't want to mess with his credit as i don't know where is finances are in regards to his card. They then tell me i can call customer care. So i call there spend over an hr one the phone, most of that time was on hold waiting for someone. I am told by the customer care lady that they should be able to do it without doing anything with his card. I called back 3 days later. Still have no answers for me. Said they would have someone call me back by end of day, no call. Call back today, get disconnected. Called back again, was told.it could take up to 10 days. I was then told its and online exclusive, i am worried that by the time they figure it out it will no longer be available to exchange. The agent agreed that it could happen. She then says she will escalate it, that it could take 24-48 hrs for them to contact me. I am completely not satisfied with the levelmof service. They messed up the repair and now i am getting the run around. Once this is finally resolved. I will never purchase from Kays again. Jennifer L.

What a top-notch jewelry store! Super friendly and knowledgeable sales associates. We are NEVER…read moregoing anywhere else for our jewelry needs! Answered all our questions and concerns.

We were looking for a jeweler to cut off my husband's wedding ring. One had already turned us…read moredown. Then we went to Rasmussen where Alex was crazy helpful! He is so amiable and gave us a lesson in how to take care of the finger after the ring came off. Alex is so kind and friendly. Rasmussen is my new jeweler!!

Got Tigers Eye and area Jasper towers . Best selections of crystals towers . They have a wide…read morevarieties of incense stick and inden ce cones and its accesories.

I've been to this establishment several times since discovering it and have always had a pleasant…read moreexperience. The ladies working are always very kind and inviting. I also had a friend who purchased some jewlery that eventually broke, and one of the women fixed it for her, free of charge. There is always a new and exciting selection of various items and the value is always worth it to me.

Everything went well, my first time there. They definitely…read moreoverachieved my expectations. Watches were great, excellent customer service. Professional and knowledgeable and friendly!! I will definitely go back for service. Kaytee!!!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!

I went in looking to purchase a drone of some sort. I did end up finding one (DJI phantom 3 pro)…read more Next thing you know I test test it out nothing was charged so we had the controller plugged up to see if it woukd just fly. The motors started it up and when I tried to fly it ended up going straight to the ground so the propellers broke. No issue for me so I just said Ill take it. Before they closed they gave me a day to test everything out to make sure everything worked and even now when they reopend the worker there told me if there is an issue, bring it back and we will give you a refund. Turns out to be that the controller only stayed on with the charger plugged in and didnt charge at all. When I go back the next day to get a refund(as I was told would happen) the owner over the phone told me they cant give a refund and hung up. I tried asking if the worker could contact his boss again so we can work something out but just told him he cant talk he is too busy. I woukd think if a customer for your business is needing help with an issue you would find some time. Honestly not the best experience at all and that issue needs to be fixed if a person finds a problem with an item and if they were told they can bring it back they should stick on their word.

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.