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    Five Below

    3.7 (3 reviews)
    Open 10:00 am - 8:00 pm

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    Gift shops

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    5 months ago

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    UGG

    UGG

    (7 reviews)

    $$$

    Went to visit for gift ideas for Christmas. They had a line forming outside to keep the store from…read morebeing over crowded. As we were the 3rd thru 7th in line, about 10 people exited the store, they still had us waiting for about another 10-15 minutes. Good thing it was not that cold or we would have been a little upset. There some "Red Tag" sale items and some are regular prices. As I was looking at a "Red Tag" sale item, I noticed they didn't have my size. An associate came by and asked if I needed any help and she found my exact size. We found a gift to purchase. The checkout line was short which was due to the waiting line outside. After I made the purchase of 2 Ugg footwear, a gift and a cleaning product I was walking out and forgot to apply a coupon. I headed back to the line and the cashier told me that she couldn't apply the coupon after it has been rung up. I asked if I can return the product and repurchase it w/ the coupon applied. She said I had to return the entire order and re-ring it. I questioned that method and she asked a seasoned cashier. I showed her the coupon she took my receipt and punched some keys and - and told me I would be credited back the amount saved from the coupon. Overall, I'm not mad that the prices have full priced items and some "Red Tag" items (I saved 50% plus my coupon). Here is a tip - sign up for VIP Membership (Free) for Premium Outlets and you will get discount codes for a number of stores. The service was overall good (except for the cashier that was going to return all my products to apply a coupon but she did apologize and siad she didn't know she could do that.

    I had a horrible experience there. They were out of stock of everything that I wanted. The most…read morepopular tasmins were not there, and then the worker proceeded to offer a men's shoe! I am very displeased with my experience and will not be returning.

    Five Below - accessories - Updated May 2026

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