I had a ball picking out frames with exchangeable clips. Helene has a great eye and helped me find…read morean epic selection to fit my every mood. I know I'll be back for more!

Helene is an artistic master at knowing what frames and colors complement your face. She explains…read moreher reasoning relative to your facial features, hair and skin color and desired effect. I have been a customer for 25+ years and trust her emphatically!!!

I had a sty In my left eye…read moreI heaved a sigh But did not cry I saw my guy He said "Oh my!" and by and by got a script to try Why, oh why? Please, do not pry I'm very shy Now I must fly! My prose is wry My wit is dry But very soon That sty will die Dr. LaDota is the best! Got a same day appointment.

Dr. LaDota and everyone at the office are beyond amazing! He is such a friendly and caring doctor,…read moreand always knows what's best for me and my vision. The receptionist is very friendly and easy to talk to, and I have always had warm encounters going to the office. I have been a patient since the summer of 2021, and I highly recommend Dr. Ladota as your next eye doctor!

What an amazing discovery. Best service ever. So professional and the greatest service. No hidden…read morefees. Terri and her crew are so understanding and caring. Great to find a place that genuinely cares about your vision, you're not sure another number. Great service

Gold Circle Optical just completely raised the bar for eyewear retailers!*…read moreSuper clean, woman owned, boutique style store, with an excellent selection of trendy, attractive, and one-of-a-kind frames. Everyone was really friendly, and the owner is the one who helped me. She listened to my preferences, and pulled an extensive sampling of frames, and took her time to help me find the perfect pair. AND she made my daughter feel included in the process. She just really made it all work, and it was a great experience! I would HIGHLY recommend. (*Note: I have not met the doctor on staff yet, but based on my experience today, I will be scheduling my next eye exam with her).

I had a routine eye exam with Dr. Sirkin. The staff was friendly and the technician who did my…read moreinitial exam was great. However, during my exam with Dr. Sirkin there was a few instances where she made me feel uncomfortable and I was in pain. I was having trouble keeping my eyes open during the eye pressure test. I told her I wanted to skip it and she kept insisting that I needed to do it. Then she wanted to put more numbing drops in my eyes and was holding my eye open with her two fingers. At this point I felt a sharp pain and told her that hurt but she would not back off which upset me. I again told her it hurt and that I thought it was her finger nail putting pressure on my skin. Needless to say when I patient says they are in pain or says no there should be no questions and the doctor should listen. Will never come back to this practice again.

I switched to hear this year, was tired of my old place, service and quality was slipping. So those…read morewere two things I was really looking for coming here. They nailed both! Beautiful clean, well lit building. Was greeted upon entering. Was about 20 minutes early for my appointment, but soon as walked was greeted and a minute later Katie came out to do some pre testing. She was very nice, an testing went smoothly. Dr.Chaudhry was super thorough! I have worn glasses since I was about 1, and I don't ever recall having such a thorough exam. So thorough she found an issue I need to address with a Retina specialist! She took the time to explain the concerns, and proper treatment moving forward. Then there is Jason, he was the star of the visit. He was amazing in picking out frames, running cost through insurance, and just answering all questions and concerns we had! He was really a joy to work with! Very pleasant experience, glad took the plunge and switched!

When the maple road location closed I was a little concerned but I really like this one! It's very…read morebrightly lit, clean and has a nice waiting area as well. From reception to doctors, everyone was pleasant and professional and as always I was able to get a thorough exam.

Going here was honestly such a treat!! You get unique access to the owner Frank (honestly when do…read moreyou ever get that?) who spends his time with you, and you know he wants to get it right. He stands by his work. He wants you to feel comfortable with using the glasses! I use progressives and it was so nice to see that he was so exact in his measurements! It's like going to a boutique jeweler and picking out exactly what you want and making sure it fits only you!!! 1000% recommend coming here! Make sure to call to make an appointment first! That way you can have quality time!

Frank doesn't stop until you're completely satisfied. He introduced me to "occupational" lenses,…read morewhich has been a game changer. And he stayed over Christmas to New Years until I got there to help me.

I've been going to Thomas Turtle for a while now - whether it's for an eye exam or to get new…read morecontacts. They are friendly and make you feel comfortable when visiting. I just went for an eye exam today and it went smoothly. They don't say "Trust your eyes to the turtle" for nothing! Thomas Turtle has multiple locations in the Buffalo area - check them out online!

I accidently stepped on my glasses, bending the frames and breaking the hinge springs. Although…read moretotally unrepairable, they replaced the frames free of charge as a courtesy although the warranty had expired. Friendly , professional and focused on customer satisfaction. I will go nowhere else. THANK YOU.

Went in October for an Appointment. My husband was charged a random $55 for a contact exam which…read moreinsurance said was odd and should have been told to us prior to visit. Got my husbands contacts in December and the entire prescription was wrong. They told us they were going to call insurance and blamed them. We called insurance, they never called, and they ordered the wrong prescription. They refuse to got thru the insurance to resolve this, when all they need to do is fill out a form that was faxed to them. My glasses are definitely wrong as well, but I will go elsewhere to get them fixed. When we stopped in to try to get this resolved all they did was yell at us and tell our insurance company off, whom we had on the phone. Here it is mid January and still no proper contact. Feel free to go if you want mistakes and hostility.

For many years I have been going to one of the national providers for frames and lenses. After…read morestruggling for too many months with poorly cut lenses, I visited Brighton on the recommendation of friends. Now I wish I had been coming here from the start! The minute I spoke to Sam about my dissatisfaction with my current lenses, he sat me down and measured both my eyes and lenses. He determined that the lenses were made incorrectly, set wider than they should have been by more than 3mm. That's the reason I was continuoutlay adjusting the placement of my glasses and turning my head when reading computer screens or fine print. Further, he described exactly how progressive lenses were designed, and how they could give me the maximum field of close-up vision vs distance that I needed. Finally, he helped me to understand how frame shape and nose piece can offer the most comfort. No one had ever taking the time and explained so well all the factors that contribute to well made lenses and good-fitting frames. I'm writing this with my new glasses -- which are more comfortable and clear than any of the previous eight frames that I've worn. And it certainly helps that Brighton takes my insurance, allowing me to get $800 lenses for $50.

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

Over a year ago went to Fichte for a routine eye exam . I was told that the time I would own…read morenothing and that my insurance would cover it . Six months later I got a bill for $255 is stating that my insurance did not cover that . I called and ended up speaking to an office manager and was told without any contingency that the bill was inaccurate that the bill was submitted the insurance and correctly and would be rectified . I was told that I would owe nothing and I should ignore any future bills . There was no contingency about hearing back for the insurance company . I was told that all they were an error and that I did indeed owe the $255 months later. I told them I'd be happy to pay the bill provided they can provide me recording made of the conversation where I was told that my payment was contingent upon insurance company approval . Instead of just being told to ignore future bills and that it was handled . 14 months later we are still going back and forth about this and they have no interest in providing the recording . I cannot stress how highly you should never deal with these lying money-grubbing bastards .

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.