Cataract surgery was a great experience. The staff, scheduler, nurses at surgical center were…read moreefficient . Dr Elmer was excellent, explained clearly the procedure, eased any concerns, And my results were just what I hoped for...

Over a year ago went to Fichte for a routine eye exam . I was told that the time I would own…read morenothing and that my insurance would cover it . Six months later I got a bill for $255 is stating that my insurance did not cover that . I called and ended up speaking to an office manager and was told without any contingency that the bill was inaccurate that the bill was submitted the insurance and correctly and would be rectified . I was told that I would owe nothing and I should ignore any future bills . There was no contingency about hearing back for the insurance company . I was told that all they were an error and that I did indeed owe the $255 months later. I told them I'd be happy to pay the bill provided they can provide me recording made of the conversation where I was told that my payment was contingent upon insurance company approval . Instead of just being told to ignore future bills and that it was handled . 14 months later we are still going back and forth about this and they have no interest in providing the recording . I cannot stress how highly you should never deal with these lying money-grubbing bastards .

Dr. Bartels and the Vision Care team are outstanding. I entrust my eyes (and as a designer and…read morewriter, they are among my most valuable assets) to this talented, committed team and have never regretted it. Dr. Bartels is a pioneer when it comes to corneal reshaping and is a pro when it comes down to an expert fit for contacts. The selection of frames is also unparalleled and fairly priced. The staff is very professional and knowledgable. You won't do better in Buffalo!

Dr. Madeline Bartels is a new Optometrist who recently took over her late Father's practice. I was…read morevery, very impressed with her wealth of knowledge, comfort level using all of the equipment and her confidence as a new p ractitioner. Her father had been my optometrist for many years and I am very comfortable having his daughter take over my care.

I switched to hear this year, was tired of my old place, service and quality was slipping. So those…read morewere two things I was really looking for coming here. They nailed both! Beautiful clean, well lit building. Was greeted upon entering. Was about 20 minutes early for my appointment, but soon as walked was greeted and a minute later Katie came out to do some pre testing. She was very nice, an testing went smoothly. Dr.Chaudhry was super thorough! I have worn glasses since I was about 1, and I don't ever recall having such a thorough exam. So thorough she found an issue I need to address with a Retina specialist! She took the time to explain the concerns, and proper treatment moving forward. Then there is Jason, he was the star of the visit. He was amazing in picking out frames, running cost through insurance, and just answering all questions and concerns we had! He was really a joy to work with! Very pleasant experience, glad took the plunge and switched!

When the maple road location closed I was a little concerned but I really like this one! It's very…read morebrightly lit, clean and has a nice waiting area as well. From reception to doctors, everyone was pleasant and professional and as always I was able to get a thorough exam.

What an amazing discovery. Best service ever. So professional and the greatest service. No hidden…read morefees. Terri and her crew are so understanding and caring. Great to find a place that genuinely cares about your vision, you're not sure another number. Great service

Gold Circle Optical just completely raised the bar for eyewear retailers!*…read moreSuper clean, woman owned, boutique style store, with an excellent selection of trendy, attractive, and one-of-a-kind frames. Everyone was really friendly, and the owner is the one who helped me. She listened to my preferences, and pulled an extensive sampling of frames, and took her time to help me find the perfect pair. AND she made my daughter feel included in the process. She just really made it all work, and it was a great experience! I would HIGHLY recommend. (*Note: I have not met the doctor on staff yet, but based on my experience today, I will be scheduling my next eye exam with her).

Great selection of eyewear, amazing customer service and excellent knowledge. There's always…read moresomething new! My kids love this optical as well. There's something for the entire family.

Great staff and eye and sunglasses selection. Dr Komm is a trusted professional and the best in WNY.read more

I've been a patient here for about 12 yrs. I'm so happy to tell everyone what a superb practice…read morethis is. Dr Murphy is very good at explaining everything and he makes sure that you can understand. my appointment today was again unhurried and the exam was thorough and comfortable. The whole staff is friendly and they act like they are on the same team. Make an appointment and see for yourself!

I really liked this provider at one time. I really tried not to give a bad review of Clarence Eye…read moreCenter and Dr Murphy but i could no longer hold off on this. When i first saw Dr Murphy he changed the way I see. I have an eye condition that causes me to see multiples. The solve for that is Scleral Lenses. They are very expensive and I got several pairs from Clarence Eye Center. For the first time in over 10 years, I was able to see clearly and only one of everything! He charges a $250 fitting fee for each eye, at least he did last time I last got lenses from him. This was to include the fitting fee for each eye including all scans to properly fit them as well as free follow ups for each eye to get the fit just right. The last pair I bought, on the last fitting, which should have been included, they billed my insurance for a routine eye exam. When i called to inquire they apologized but said they would not retract their claim from the insurance company. They offered me a "credit" for my next routine exam. I explained that I go to Fichte for routine eye exams and that I only see them for my lenses. They still refused to withdraw the claim. I could have at that point pushed to claim insurance fraud on them but since i just got resolved with my vision for what is usually a year or more i decided to not embarrass them with an insurance fraud claim. I figured that i would just find a new Scleral lense provider in the future even if I had to drive an hour to see them. Now, I am in the process of getting new lenses and my new provider reached out to them to get my records to get a baseline and not have to start from scratch and they have told my new provider that they cannot help them as they never did any scans of my eyes. That is a blatant lie since they needed to do the scans to fit me with the lenses. Moral of the story, Scleral Lenses are life changing, just don't go to Clarence Eye Center for them. Save yourself the headache and seek out a different provider.

My husband and I love this place. The providers are incredibly kind and patient. We never feel…read morerushed and always feel like our voices are heard.

I've worn glasses for many years but never have I had any better experience than with my recent…read morevisit to Wheatfield Eye Care. I had made calls to several different places being told they were mostly booking 2-3 months ahead. As I just lost my glasses, and my last prescription was too out of date to use again I was in a huge hurry to order glasses for driving, etc. Wheatfield Eye Care fit me in only having to wait 1 day. I was examined by Brunilde Matuszak, O.D. She, and her husband Brian, are both on staff to do examinations at this shop they own. Brunilde was very thorough and patient, taking the time to compare different strengths as many times as was necessary to ensure I received the very best prescription. She also explained all she was doing as she went along, and made me feel very comfortable at all times. I received my order just a few days later and am just thrilled with them. I'm convinced it was Brunilde's thoroughness that has provided me with the best vision I've ever had. Thank You so much for making time to take care of me so promptly. I suggest anyone in the market for an eye exam, or eye glasses/contacts take the time to go see these folks. You'll be glad you did!

I was here with a friend of mine who has very bad vision due to surgery. She has been through many…read moredoctors. I was totally impressed with the amount of time and care that Dr Jeffrey Calhoun took with my friend. He has the patience of a saint. I was unaware of some of the visual tests he had performed were even available for her. He was polite, honest and soft spoken. He spoke to her, not at her. When she had to speak to the optician, Greg was stellar in his line of work with prisms as well as his mannerisms. Talk about knowing his stuff!!!! From the moment we walked in the door and greeted I had noticed a friendly and clean atmosphere. The wait time was minimal and the time spent on my friend was unmatched by any business I've ever visited. I wish I had known about him years ago. I'm adding my own extra star.

I took my mother who is in her 90's to see Dr. Calhoun because I heard he was a low vision…read morespecialist. This is our experience and need to say that your experience may differ. Mom has macular degeneration. Dr. Calhoun had nothing to offer. But what really prompted me to write this review is his total lack of class and empathy for the patient. The poor guy really didn't have much personality and wasn't really a nice guy. But, whatever if he can help. Yes, mom has trouble with her vision and that's why we were in his office. I asked if he felt her vision was going to get worse. Right in front of mom he shrugs his shoulders and says "She can't see anything anyway." Real class "doctor" to say something so crude in front of a lady in her 90s. I hate to contradict his statement, but I took her to a real low vision specialist. This gentleman told me that her retina still has good spots and that the brain looks for them. Well, Dr. Calhoun must have missed that class. So, if your mom needs a low visin specialist, take this guy off your list. He's rude and another doctor proved he really isn't all that good. If you have to go here, see Dr Schwach. I had to see him for a problem I was having & he got me in the same day. He explained everything, was a great guy and very good at helping out and putting me at ease. I would seriously recommend you stay away from Dr. Calhoun. He didn't seem to be that knowledgable and absolutely has no class. He should know better. Also, the office/front desk ladies aren't the most pleasant!!

Going here was honestly such a treat!! You get unique access to the owner Frank (honestly when do…read moreyou ever get that?) who spends his time with you, and you know he wants to get it right. He stands by his work. He wants you to feel comfortable with using the glasses! I use progressives and it was so nice to see that he was so exact in his measurements! It's like going to a boutique jeweler and picking out exactly what you want and making sure it fits only you!!! 1000% recommend coming here! Make sure to call to make an appointment first! That way you can have quality time!

Frank doesn't stop until you're completely satisfied. He introduced me to "occupational" lenses,…read morewhich has been a game changer. And he stayed over Christmas to New Years until I got there to help me.