Lorraine cares more about her customers than herself its amazing. There were so many pairs of…read moreglasses to choose from but she guided me through tge process with ease. Thanks Lorraine

HORRIBLE service by Lorraine. Lorraine does NOT value her customers. Lorraine said she could help…read moreimprove my vision, but the glasses I got ruined my vision and put the wrong prescription in my glasses. Because she put the wrong lenses in, I have frequent headaches even AFTER I went somewhere else I got new lenses! DO NOT reccomend Loraine as a friend or eye doctor

Best glasses I ever got. Still am getting compliments on 4 year old frames. It's going to be hard…read moreto find another pair that tops these, but I'm sure Speer will have them too. Very happy with product and services

I can't believe that there is this superior of a selection of glasses in St. Catharines! They're…read moreeven better than the stores I went to in Toronto. I wish I'd found this place sooner. The glasses are *gorgeous* from all over the world and not the usual styles that you see everywhere. They carry really beautiful, unique glasses with only the best craftsmanship. Very fashion forward. Paul and Pat are both really nice and helpful and I didn't feel pressured at all. I'm in love with several pairs of glasses and will definitely be back!

Staff is always friendly, hours are great and you get your glasses quickly. However I'm not very…read morehappy. I have great insurance coverage.... After $130 off glasses plus an additional $20 I still paid out of pocket $150. Something in my gut told me something wasn't right. After researching the frames I got... EVERY SINGLE OTHER PLACE ranging from Walmart to other businesses they sell for $100-$120. They charged $269 for the frames ONLY and $120 for the lenses (I'm blind as a bat). Unfortunately in NYS they are allowed to do this mark up on the glasses but it's disheartening to see us customers being taken advantage of. Here's where they are breaking the law...Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors - ophthalmologists and optometrists - to give patients a copy of their prescription, whether they ask for it or not and before offering to sell eyeglasses. It's the law. Asking the patient if they want their prescription doesn't comply with the Rule. You must provide the prescription automatically unless the patient specifically refuses the prescription, in which case you should make a note of their refusal in the file. Your staff also must give prescriptions to patients before you or anyone at your office offers to sell them glasses. Guess what..... That has not been obeyed as I was not given my prescription nor have my husband nor have my children's ever been given, offered, emailed, texted, not even a pigeon message.. I have filed a report with the Federal Trade Commission as the only way they wouldnt have to follow this law is if they are a federal, state, or local government agency which in this case...pretty sure they arent.

What happened to good service? The glasses aren't adjusted while the customer is there. Instead of…read morefive faces greeting you at the door, how about five minutes spent actually fitting glasses to the customers face. My frames were marked up 250 percent, totally not worth it. The eye doctor himself was good.

Been with them for years, and not happy with the customer service lately. I notice that they treat…read morepeople who have insurance plans a lot differently, than those who on ODSP. I have been on both ends. And it's disgusting. ALL customers should be treated with respect and dignity. You never know what someone has gone through and being treated less than, is just NOT ACCEPTABLE.

I would give a minus one if I could. WORST experience I have ever had. So many excuses and flat our…read morelies. 6 times the glasses were sent back and still not right because the office and/or lab screwed up. Optometrist gave RX ot did not come back right then another person who claimed to be an optometrist looked at eyes, took measurements and changed RX now the lab is completely confused. Left with no glasses and finally got a refund foe glasses only (which was another screw up) and now I have to pay out of pocket for another exam. I am a senior and $100 is a lot fir me. Terrible place, don't go

I was looking for a new eye Dr for my 1 year old son, husband and myself after moving to Guelph 3…read moreyears ago. I found Edinburgh Optometry online and gave them a call. We just had our appointment this past Wednesday with Dr. Thiessen, and he was absolutely amazing! The whole staff is super friendly and easy to talk to. I was worried my son would have a freak out with having lights shined in his eyes but Dr. Thiessen was so awesome with him and was able to keep him calm and happy. He was so informative and easy to talk to and discuss any concerns I have for myself or my son. The nurse helping me pick new glasses was so fun to deal with, gave me so many options and opinons on what looked good. When I was finished and bought my new glasses they told me it would be about 2 weeks... they called me 2 days after my appointment to tell me they are ready! Such a quick turn around! I am so beyond pleased with our experience with this Optomerty Clinic, I actually look forward to my future appointments with them :) Thanks Edinburgh Optomerty!

While visiting Guelph from the states, my eyes started really bothering me. I called the clinic to…read moresee if I could get an appointment. They were completely booked but Dr MacNeill was able to squeeze me in. It turns out I have an eye infection and my contact lens was scratched as well. She provided me with drops, home treatment supplies and advice and a new temporary lens until I get home to see my regular doctor. The entire staff was extremely professional, friendly, responsive and took great care of me. Very grateful for their help. If you are looking for an optometrist, look no further!

Strong Professionals and Great service demonstrated plus personal care. I definitely highly…read morerecommend them. All ok and satisfactory. Mrs. Jandira

Although the service is good, and the eye Doctor was very good, I must base my review on the price…read more This is a very over-price store. Go and get a prescription, but get your frames elsewhere. Their frames are priced far to hight.

I'm so incredibly pleased with the exceptional service I received when I visited this place in hope…read moreto have my sunglasses adjusted. I had purchased a couple (pricey) sunglasses online; when I received them, the arms were too wide. I googled eyeglass repair shops and this place was among the first couple establishments suggested. Desperate for any form of help and/or advice, I stopped by the place. The owner (sorry, I forgot his name) was so incredibly helpful. As challenging as it was to make adjustments due to the style of the glasses, he was able to figure out a solution. I was so ecstatic!!! Not only did he amend the alignment of the temple arms so I could now wear my glasses, he did so expecting NO COMPENSATION! I was so eternally grateful, I persisted to INSIST he accept my offer of payment. Afterward, he gave me a lovely token (glasses care products). I'm am in AWE of his kindness and professionalism! I cannot recommend Amazing Optical more!!! You will not be disappointed!

I'd lost my prescription sunglasses a few days before I was leaving the country and Amazing…read moreOptical was able to get them finished for me in time when no one else could. They are extremely helpful and quite kind at Amazing Optical and their prices are better than elsewhere. I strongly recommend going to them.

I've been taking my mom to Dr. Ventresca for years. His experience and professionalism are…read moreunparalleled. The extensive years of experience as an ophthalmologist are evident in his exceptional care for his patients. The office and staff are consistently busy, largely due to the high volume of patients visiting from the United States and Canada.