I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

I've been going to Thomas Turtle for a while now - whether it's for an eye exam or to get new…read morecontacts. They are friendly and make you feel comfortable when visiting. I just went for an eye exam today and it went smoothly. They don't say "Trust your eyes to the turtle" for nothing! Thomas Turtle has multiple locations in the Buffalo area - check them out online!

I accidently stepped on my glasses, bending the frames and breaking the hinge springs. Although…read moretotally unrepairable, they replaced the frames free of charge as a courtesy although the warranty had expired. Friendly , professional and focused on customer satisfaction. I will go nowhere else. THANK YOU.

The care I receive is always exceptional. I have trusted these doctors with my family's eye care…read morefor 25 years. My daughters and I all wear contacts and glasses. We love the selection of frames. The opticians are very helpful selecting frames that look best and meet our budget. The office staff is friendly and accommodating when scheduling appointments.

I have been going there for years now. Employees & Dr…read moreBurstein are all so nice. Waiting room is clean & bright. I have never had a problem with this place. Nice selection of glasses. You also get a case & a cleaning cloth. You can "walk in" anytime to get them tightened or fixed if they break. The only problem is outside. Parking lot is not big enough. Other than that small problem,I won't go anywhere else.

This place is a complete disgrace. The receptionist is one of the rudest, most unprofessional…read morepeople I've ever encountered. Her attitude is absolutely disgusting--zero manners, zero respect, and clearly zero training on how to treat customers. I pulled my entire family from this place because of her nasty behavior. They don't give a damn about your business. You're just a number to them, and once they have your money, good luck getting any kind of decent service. I still owe for glasses, but I'd rather light that money on fire than give them another cent. Take your business elsewhere. LensCrafters, Walmart Vision, hell--an eye exam in a back alley would be better than dealing with these miserable people. Rude, arrogant staff who act like they're doing you a favor. Total joke. Stay far away.

These glasses frim Michael's are the best glasses I've ever had. They took the time to actually…read moreget a prescription that works for me prior classes were always a disappointment when they came in. Going to people who are smart and caring and competent makes a huge difference.

This was by far one of the worst experiences I have ever had with a doctor. I went to him because I…read morethought my friend really liked him (turns out she stopped seeing him years ago, and that he never caught a degenerative disorder that another doctor said she had for years). If you want to be treated like a 2-year-old, this is the doctor for you. He yelled at me for touching the eye exam machine saying over and over oh my god, oh my god(I barely moved it) and when I apologized (and nervously laughed), he scolded me saying it wasn't funny and to put my hands down and not touch anything. During the eye exam, I tried to explain that with option 1 I saw two of each letter, but option 2 was blurry--but he cut me off and said he didn't want to hear explanations, just to pick. So now I'm out the money and don't even feel confident getting my prescription filled because of how the exam went. Now I have to go elsewhere and pay even more money to get a good eye exam. They tried to have me come back for a follow up 2 weeks later, of which the dr never said anything to me about, I canceled that, never going back. Don't go here if you want a friendly, compassionate doctor--you won't get it here.

My experience at Wheatfield Eye Care center was exemplary.Dr.Brian Matuszak took the time with…read morepatience and expertise to explain that my eyes were pre-catataract and gave me two pair of glasses that I loved. I lost one pair almost immediately which was unfortunate but on a second visit, he replaced them for me and told me that now I needed surgery for my cataracts which I intend to do immediately. I highly recommend this Eye Care Center and Dr Brian Matuszak

Walked in with an appointment for husband and myself. Was not greeted by either of the two workers…read more Was subsequently told to go and sit over at the desk on the left to fill out a sheet of paper and there we waited for 20 minuets. No Certificates of Accreditation. No communication the minuet we walked in and none the minuet we walked out! I will find a "provider" who is Accredited and knows how to say Hello if twant MY money!!

I had a wonderful experience at my 5/1 eye exam. Dr Mark Rodman (Delaware Ave., Buffalo, NY…read morelocation) was very thorough, friendly and professional. He explained everything to me. After the exam, I sat down with Gary. He spent a lot of time with me making sure I would be happy with my Rx eyeglasses and Rx sunglasses selections. He was amazing and went above and beyond to get me a price I could afford. Excellent Customer Service!!!

What an amazing discovery. Best service ever. So professional and the greatest service. No hidden…read morefees. Terri and her crew are so understanding and caring. Great to find a place that genuinely cares about your vision, you're not sure another number. Great service

Gold Circle Optical just completely raised the bar for eyewear retailers!*…read moreSuper clean, woman owned, boutique style store, with an excellent selection of trendy, attractive, and one-of-a-kind frames. Everyone was really friendly, and the owner is the one who helped me. She listened to my preferences, and pulled an extensive sampling of frames, and took her time to help me find the perfect pair. AND she made my daughter feel included in the process. She just really made it all work, and it was a great experience! I would HIGHLY recommend. (*Note: I have not met the doctor on staff yet, but based on my experience today, I will be scheduling my next eye exam with her).

The owner is amazing and very accommodating to my daughter. He opened when he was closed to help…read moreher when her glasses broke from another place.

Going here was honestly such a treat!! You get unique access to the owner Frank (honestly when do…read moreyou ever get that?) who spends his time with you, and you know he wants to get it right. He stands by his work. He wants you to feel comfortable with using the glasses! I use progressives and it was so nice to see that he was so exact in his measurements! It's like going to a boutique jeweler and picking out exactly what you want and making sure it fits only you!!! 1000% recommend coming here! Make sure to call to make an appointment first! That way you can have quality time!

I switched to hear this year, was tired of my old place, service and quality was slipping. So those…read morewere two things I was really looking for coming here. They nailed both! Beautiful clean, well lit building. Was greeted upon entering. Was about 20 minutes early for my appointment, but soon as walked was greeted and a minute later Katie came out to do some pre testing. She was very nice, an testing went smoothly. Dr.Chaudhry was super thorough! I have worn glasses since I was about 1, and I don't ever recall having such a thorough exam. So thorough she found an issue I need to address with a Retina specialist! She took the time to explain the concerns, and proper treatment moving forward. Then there is Jason, he was the star of the visit. He was amazing in picking out frames, running cost through insurance, and just answering all questions and concerns we had! He was really a joy to work with! Very pleasant experience, glad took the plunge and switched!

When the maple road location closed I was a little concerned but I really like this one! It's very…read morebrightly lit, clean and has a nice waiting area as well. From reception to doctors, everyone was pleasant and professional and as always I was able to get a thorough exam.