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    LensCrafters

    4.3 (19 reviews)
    Open 8:00 am - 7:00 pm

    By appointment only

    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Reviews With Photos

    Lots of sanitizer around
    Karen M.

    We normally visit the LensCrafters Eastern Hills location but they weren't answering their phones so assumed they were not open. The Maple Road location was open with all the pandemic protocols in place. Hand sanitizer available, distancing and masks on. An employee was fastidiously spraying and wiping counters. Plexiglass was up at the checkout area. It was very pleasant to visit this location and we received excellent customer care. Honey needed prescription sunglasses and it seemed like a good time to order some. Our optician worked very hard to get him into a decent looking pair to replace the aged cool Ray Bans with lenses popping out. She was careful to get the right progressive spot by using the computer measures spot and hand measuring for a truly custom fit.

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    2 months ago

    Helpful 1
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    Love this 2
    Oh no 1

    2 years ago

    Helpful 0
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    8 months ago

    Helpful 0
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    1 year ago

    Great selection and prices. I wish I'd known about them years ago. They told me two weeks to process them. They had them ready in 4 days!

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    4 years ago

    Helpful 4
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    6 years ago

    Helpful 3
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    2 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    3 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    8 years ago

    Helpful 0
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    9 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    5 years ago

    Helpful 0
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    8 years ago

    Helpful 0
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    7 years ago

    Business owner information

    Photo of Matthew W.

    Matthew W.

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    Photo of Sean G.
    130
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    1

    10 years ago

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    8 years ago

    Quality customer service, recommend Sean. My dog bit my glasses and it wasn't wearable anymore but got a new pair on a great deal.

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    Review Highlights - LensCrafters

    When the maple road location closed I was a little concerned but I really like this one!

    Mentioned in 2 reviews

    Read more highlights

    Stanton Optical - Store Interior at Stanton Optical store in Tonawanda, NY 14150

    Stanton Optical

    2.1(84 reviews)
    1.2 mi
    $$$

    I went to Stanton Optical on Labor Day as they had openings for an eye exam…read more * Entering the store, it is a bit confusing as to where you have to go. I was directed to the right where the eye exams are done. I was not acknowledged so I just stood at the desk until someone appeared and asked what I needed. * Eye exam was done by a provider who was doing this remotely. As I wear hearing aids, I was not able to understand the provider and their questions, etc. One of the associates had to stand next to me during my eye exam to tell me what the provider was asking. This made me very uncomfortable and I honestly felt quite stupid not being able to understand the provider on my own. * They had a large selection of frames and good prices. * The person who took care of me marked the line on the lenses as to where the no line bifocals should be. One pair of glasses is ok but the other I literally see everything as blurry when I look straight out of them. If I tip my head down it tends to clear up a bit so I believe the line is not correctly placed. * When I picked up the first pair, they were just handed to me. When I asked about having them fit, she stated put them on which I did. She then stated looks good to me, you're all set. When I wore them to work the next day, I noticed the temple tips were actually pointing away from my head! I took them back a week later for adjustments but then they literally left dents in my head when I wore them all day. Took them back a third time and they seem to be okay. * I think the biggest issue for me is they would not put the two pair of glasses I bought through my insurance. I was told I would have to submit this on my own. Needless to say, it is a one and done with Stanton Optical. I will not be going back.

    Less than one star...under staffed , after an hour and 15 minutes, they said they needed to redo…read morethe exam.....my eyes were strained, burning . And I never saw an actual professional. Technicians only and what they called "telemedicine " worse experience ever

    Photos
    Stanton Optical - Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

    Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

    Stanton Optical - Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

    Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

    Stanton Optical - Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

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    Eyeglasses for sale at Stanton Optical store in Tonawanda, NY 14150

    Visualeyes city - Oliver Peoples

    Visualeyes city

    3.0(4 reviews)
    6.3 miElmwood Village

    Be Warned! I am looking for new frames, found the Visualeyes website, and liked what I saw - no…read morepun intended. However, I could not find the store hours on the site and had to go to Google Maps to find when open. It makes one wonder why a store owner would not advertise the hours but ok. There is ABSOLTUELY nothing on the site that says you need to book an appointment to just look at frames. My mistakes was presuming the appointments were for vision exams, not to walk in the door! After a few up and downs on Elmwood, I found a place to park in all the snow and cold. Walked in the door and the first things is "Do you have an appointment". No, didn't realize I need one.......I wanted to say, gee thanks for the poor information on the website and left. I was so miffed. Obviously ,this business does not care about new customers first impressions. I think they carry a nice selection of frames, not sure yet if I schedule an appointment or not, still upset. Thanks so much.

    Shopping around with my boyfriend Tuesday night when I saw a cute pair of sunglasses in the…read morewindow... literally everything I have been looking for. As soon as I walked in the elderly lady working told me the store was by appointment only which not sure every by appointment store, I've ever been to before clearly states that on the door... anyway. She went on to tell me that she was going to let me "look around " as if she was doing me a favor. When I grabbed the sunglasses I was looking to purchase she nearly ran over to me and ripped them out of my hand. She goes on to tell me "sorry these are licensed sunglasses and you can't do that" as I was taking a picture of them to send my boyfriend who was outside with our dog... she ran over and started literally walking me out of the store & handed me her business card ?? long story short I found the sunglasses on a website brand new, half off the price she had them there & ordered them 5 minutes after leaving the store. I own a business myself and this is absolutely not how you treat someone.

    Photos
    Visualeyes city - Bruno Chaussignand

    Bruno Chaussignand

    Visualeyes city
    Visualeyes city

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    LensCrafters - opticians - Updated May 2026

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