I went to Dr. Cotter with dry eye symptoms. When I kept my second appointment, I explained that I…read morehadn't been able to do all the treatments because I was working long hours around the clock on a particular job, which would last a few more weeks. I would give anything to have cancelled that appointment. He went to his desk and mumbled the saying "you can lead a horse to water... ". Then he told me to sit at the machine they use to look at your eyes and he poked in my eyes. Next he said he had implanted plugs in my tear ducts. Without telling me ahead of time, nor discussing the choice of plug materials (nor possible side effects, nor the purpose, nor alternatives, nor anything else). I always extensively research any medical choices ahead of making decisions. I had him take them out before I left. However the look of the area under my eyes was ruined, seemingly permanently, and at my emergency return appointment the other provider I was scheduled with said they couldn't see anything wrong. The practice denies that the insertion of those silicon plugs could cause the side effect and offered no remedies to repair the damage. Overnight I was made to look older which affects my employability, not just any former attractiveness. The attitude of the office seems to be that the change is "all in my head", but I'm a portrait artist and very attentive to visual detail, as well as a former National Merit Finalist who gets their facts straight.

Was a new patient and went for my first exam today. Dr. Cotter was pleasant, knowledgeable,…read moreprofessional and efficient. I felt I received a thorough eye exam and all results were explained to me. Also gave me real answers to my questions re: Lasik surgery. Also, kudos to the office/support staff. Friendly and welcoming to a new patient! (Plus they're right across the street from Starbucks! YAY!)

I had to go to Buffalo Eye Care to see an Ophthalmologist…read more When I called to try to make an appointment asap, they were able to accommodate me even though they said the Doctor was booked solid. I spoke with a receptionist at 11:30 am & had to be there by 1:00pm . I got there a little early . They have a nice big parking lot, so that was a plus. Inside is very spacious. They have two doors, one to go into the ophthalmology department, and one to go into the eye care store, where you buy your glasses. They have really cool lighting inside, and the whole office plus store just looks really nice. There were three receptionist working, which was very handy because someone else was there before me being taken care of already, so I got to get taken care of right away as well. I got called into the back in just a few minutes, took an eye test told the nurse or technician the problems that I was having with my eye, and thankfully, it's nothing she hasn't heard before. That was a big relief. Then I had to go see the ophthalmologist. It was a short wait. He was very nice, very talkative, explained everything I needed to know. Give me an eye exam, a real exam with the lights in the eyes and the machine and all that stuff. And was able to diagnose what was wrong with my eye. He told me what was going to happen eventually, what was happening now, and what I would have to do in the near future. Explain things very well and in easy terms, that anybody can understand, thank God. Lol. Everybody was so nice there. I had to deal with two receptionists, one nurse/technician and the ophthalmologist, and they were all so friendly and so nice. The whole place inside is very clean and decorated nicely. They seem to have a large variety of glasses, way more than a place that I go to now has. I have to go back in a month, and I do not regret having to go back because it was a good experience. I would definitely refer anybody I know to come here for your Eye Care needs.

If I could give a 2.5 on this place I would because I'm so iffy on my experience. I've taken my…read moreelderly father (84) twice now and both times find staff to be unpleasant (with the exception of the ladies who do the exams and tests prior to the ophthalmologist- namely Melinda, she was amazing!). They don't have automatic doors or a handicap button which makes getting a wheelchair in and out of two sets of double doors, extremely difficult, and no one has ever offered to help but will just sit and watch us struggle. Dr. Gulati says all the right stuff like hello and have a nice day but his delivery and flat and unbothered. The place inside is clean and quiet. Hoping I can leave a better review at his annual visit next year.

My whole experience was great. I went for a consultation as I was looking to get Lasik surgery. The…read moreinformation that was given to me was great. I was told that Lasik would not be a good choice as my one eye was already too bad and the surgery might only work for a month or year before I saw changes. I appreciate the honesty of Dr. Atwal and everyone in the office as I did not want to be throwing away money. The thorough testing and care I received was very welcomed and I can't thank them enough. I now know my eye issue and the best options I have going forward. I highly recommend going to Atwal as the time they took on my eyes and the information given has comforted me going forward in any choices I make.

Love Dr. Sirkin! Experienced, personable, kind, & caringread more

I have had the best experience! Each and every time I have had an appointment here, multiple…read morevisits now, it has been exceptionally great service and care. Lindsey at the front desk has been so nice. My first appointment over a year ago, I showed up the wrong day and she very quickly was able to fit me in with very little wait, that's unheard of. She has printed out paperwork for me today and did so with such kindness, I wish everyone could be more like her when dealing with people. Nancy Coa is amazing too, although she did tell me I was old at my first appointment,( I needed readers). And my doctor, Mary Ellen Loughrey is the absolute best!!! She always listens and has taught me more about my eyes than I ever knew about. I can't say enough good about these women!! This office is wonderful. They are extremely knowledgeable and everyone has been so nice. It truly makes a difference in someone's day when you just be kind.

Very efficiently run, "well-oiled" Ophthalmology/Cataract Specialist in Williamsville where you are…read moretreated like family! Dr. Fitzgerald (MD), Dr. Loughrey (OD), and their ENTIRE staff goes out of their way to treat everyone with the utmost respect and kindness. If you are looking for a knowledgeable eye doctor who treats you like one of their own... this is the place for you! There is also an optical shop in-house with two incredibly friendly and experienced Opticians, if you'd like to purchase glasses, sunglasses or contact lenses! You can take a peek while you wait for the doctor or call to make an appointment to see them separately. Every experience here is a great one!

I was here with a friend of mine who has very bad vision due to surgery. She has been through many…read moredoctors. I was totally impressed with the amount of time and care that Dr Jeffrey Calhoun took with my friend. He has the patience of a saint. I was unaware of some of the visual tests he had performed were even available for her. He was polite, honest and soft spoken. He spoke to her, not at her. When she had to speak to the optician, Greg was stellar in his line of work with prisms as well as his mannerisms. Talk about knowing his stuff!!!! From the moment we walked in the door and greeted I had noticed a friendly and clean atmosphere. The wait time was minimal and the time spent on my friend was unmatched by any business I've ever visited. I wish I had known about him years ago. I'm adding my own extra star.

I took my mother who is in her 90's to see Dr. Calhoun because I heard he was a low vision…read morespecialist. This is our experience and need to say that your experience may differ. Mom has macular degeneration. Dr. Calhoun had nothing to offer. But what really prompted me to write this review is his total lack of class and empathy for the patient. The poor guy really didn't have much personality and wasn't really a nice guy. But, whatever if he can help. Yes, mom has trouble with her vision and that's why we were in his office. I asked if he felt her vision was going to get worse. Right in front of mom he shrugs his shoulders and says "She can't see anything anyway." Real class "doctor" to say something so crude in front of a lady in her 90s. I hate to contradict his statement, but I took her to a real low vision specialist. This gentleman told me that her retina still has good spots and that the brain looks for them. Well, Dr. Calhoun must have missed that class. So, if your mom needs a low visin specialist, take this guy off your list. He's rude and another doctor proved he really isn't all that good. If you have to go here, see Dr Schwach. I had to see him for a problem I was having & he got me in the same day. He explained everything, was a great guy and very good at helping out and putting me at ease. I would seriously recommend you stay away from Dr. Calhoun. He didn't seem to be that knowledgable and absolutely has no class. He should know better. Also, the office/front desk ladies aren't the most pleasant!!

My husband just had cataract surgery there and will go back next week for the second eye. He's…read moredoing pretty well. Dr Siedlecki and his crew are an upscale friendly facility. The surgery center is a pleasant place to wait while someone is undergoing a procedure. Dr Siedlecki did my cataract surgery 13 years ago and I'm still happy with the results. I would recommend this medical facility.

Had cataract surgery there on 12/4 & 12/11/25. Office is…read moreclean. Staff is friendly & efficient. Dr is very confident & put me at ease. Vision is great ! No complications. I am very happy with my vision after my surgery.