My husband and I love this place. The providers are incredibly kind and patient. We never feel…read morerushed and always feel like our voices are heard.

I've worn glasses for many years but never have I had any better experience than with my recent…read morevisit to Wheatfield Eye Care. I had made calls to several different places being told they were mostly booking 2-3 months ahead. As I just lost my glasses, and my last prescription was too out of date to use again I was in a huge hurry to order glasses for driving, etc. Wheatfield Eye Care fit me in only having to wait 1 day. I was examined by Brunilde Matuszak, O.D. She, and her husband Brian, are both on staff to do examinations at this shop they own. Brunilde was very thorough and patient, taking the time to compare different strengths as many times as was necessary to ensure I received the very best prescription. She also explained all she was doing as she went along, and made me feel very comfortable at all times. I received my order just a few days later and am just thrilled with them. I'm convinced it was Brunilde's thoroughness that has provided me with the best vision I've ever had. Thank You so much for making time to take care of me so promptly. I suggest anyone in the market for an eye exam, or eye glasses/contacts take the time to go see these folks. You'll be glad you did!

Great staff. They made me and my small son very relaxed. They explained everything. It was his…read morefirst visit and they took the time to show him all the equipment and how it works. Now he's not nervous about going back again

Love Dr. Burstein! I normally go to his Kenmore Ave location but needed to come here because they…read morehave a machine that can take a picture of my eyes without dilating them. (I had an allergic reaction to dilation/numbing drops before) Dr. B is so nice and so accommodating. I love both offices. This office is a little newer and more modern looking than his Kenmore office. The staff are so friendly and very professional and polite, but also warm and crack some good jokes!

Great doctor and an amazing staff. Everyone here is very friendly and helpful. They really helped…read moremy four year old feel comfortable and happy while having to get glasses.

I will not go anywhere else. Always professional, prompt and reasonable. Been going to Thomas…read moreTurtle since he worked at Russell B Reed, and his legacy lives on in his shop.

My appointment was scheduled for 5:30pm. I got there 15 mins early, but I cant blame anyone for…read morethat. When I arrived I was told they are running a little behind so I assumed 10-15 minutes. By 6pm after watching another woman walk out super upset without being seen, I did too. I asked how much longer it would be once before I left but 30 mins after my scheduled visit was where I tapped out. I didn't reschedule. I was told they had a few walk-ins. The two people with the appointments had to leave to accommodate the walk-ins. I would've appreciated a call letting me know the Doc was running late and given a choice to reschedule. It put me and my ride out as my car is currently in the shop. The lady at the front was a nice, it wasn't her fault but unfortunately I wont be returning. It's funny that patients are charged late and cancellation fees yet Doctor offices don't pay their patients a fee when they are late.

This is a wonderful practice. I loved everyone I dealt with. I had my procedure at the Niagara…read moreFalls location. The nurses were amazing. You can feel the love and passion they have for their job the moment you walk in the door. Dr. Endl is a real professional. He has pride in what he does and his staff is happy. This practice is a "well oiled machine". I highly recommend it to anyone who is need of cataract surgery.

In April of 2025 I went for a routine eye exam. I was told with my insurance that would be no…read morecharge for the visit. In September I received a bill for $255 for this. I made a negative comment online about their billing practices, I will soon contacted by the billing supervisor and was told I was build an error. And that I would owe nothing. In March of 2026 I received another bill for $255. I contacted them again and was told they had no record of me being told that. Do not deal with these liars and money grubbing bastards. I don't care how good they are it's not worth being lied to and have money extorted from you.

Dr. Bartels and the Vision Care team are outstanding. I entrust my eyes (and as a designer and…read morewriter, they are among my most valuable assets) to this talented, committed team and have never regretted it. Dr. Bartels is a pioneer when it comes to corneal reshaping and is a pro when it comes down to an expert fit for contacts. The selection of frames is also unparalleled and fairly priced. The staff is very professional and knowledgable. You won't do better in Buffalo!

Dr. Madeline Bartels is a new Optometrist who recently took over her late Father's practice. I was…read morevery, very impressed with her wealth of knowledge, comfort level using all of the equipment and her confidence as a new p ractitioner. Her father had been my optometrist for many years and I am very comfortable having his daughter take over my care.

This place is a complete disgrace. The receptionist is one of the rudest, most unprofessional…read morepeople I've ever encountered. Her attitude is absolutely disgusting--zero manners, zero respect, and clearly zero training on how to treat customers. I pulled my entire family from this place because of her nasty behavior. They don't give a damn about your business. You're just a number to them, and once they have your money, good luck getting any kind of decent service. I still owe for glasses, but I'd rather light that money on fire than give them another cent. Take your business elsewhere. LensCrafters, Walmart Vision, hell--an eye exam in a back alley would be better than dealing with these miserable people. Rude, arrogant staff who act like they're doing you a favor. Total joke. Stay far away.

These glasses frim Michael's are the best glasses I've ever had. They took the time to actually…read moreget a prescription that works for me prior classes were always a disappointment when they came in. Going to people who are smart and caring and competent makes a huge difference.

I've been going to Thomas Turtle for a while now - whether it's for an eye exam or to get new…read morecontacts. They are friendly and make you feel comfortable when visiting. I just went for an eye exam today and it went smoothly. They don't say "Trust your eyes to the turtle" for nothing! Thomas Turtle has multiple locations in the Buffalo area - check them out online!

I accidently stepped on my glasses, bending the frames and breaking the hinge springs. Although…read moretotally unrepairable, they replaced the frames free of charge as a courtesy although the warranty had expired. Friendly , professional and focused on customer satisfaction. I will go nowhere else. THANK YOU.